I went as a part of an event and really felt welcomed by the staff. I was able to get street…read moreparking which was great. There were some nice items for sell and they have a variety of services. I purchased a few things including shower bombs which has a great fragrances. I will come back to support this business. I will return on my own to explore and see what services will be good for me.

I've been going to Vela for about a year now and love it. It's the perfect place to get serious…read moreabout your skin -- and I love that it's holistic wellness. Elizabeth initially provided a skin consultation where she inquired about my concerns and my goals. She said the best thing you could do for your skin, is to follow a routine. So, I did just what she told me and purchased some of the recommended products (not all because they can be pricey, but worth it). I moved from seeing her twice a month to once a month because my skin has improved so much. I love her and her staff! They are so friendly, funny, and helpful. It feels like family now when I go to them e spa. I have done everything from facials to help with acne and hyperpigmentation to the VIPeel. I also buy clean cloths here AND am a fan of the Colorscience powder sunscreen because you can wear it over makeup (and you NEED sunscreen, trust me)! Anyway, go see yourself. 10/10!

I found this business while in the neighborhood. It is very beautifully decorated and peaceful as…read moreyou'd want a place that you're receiving esthetic care in. I had a reservation with Thao for brow wax and henna tint. Bonus for her telling me that she was cleaning the room after the previous client and would be with me shortly. I was very impressed that she mapped my brows first - I've been to other places that didn't do that. She explained everything she was doing and it was the most gentle wax I ever received. She didn't go too dark with the henna since my hair is light which I loved. I will be going back for a facial (which I wasn't aware they did so that's a bonus) and also to get my brows redone. Definitely recommend!

This is such a sweet space in Noda. I literally came across it while walking my dog. Never had…read moreeyelash extensions before and wanted to try. Very chill vibes, cozy. I love my extensions and highly recommended!!!!!

Amazing facial and massage. Staff is very friendly. Love the rooms and ambiance. Highly recommend…read moreAshley for massages - she's outstanding.

Loved it all 3 times I went. So relaxing, extra comfy tables, amazing therapist each time I went,…read moreclean, relaxing. Bonus to have a bite to eat at kid cashew after.

Had high hopes but truth be told I paid for the higher 1 hour and a half service but she was done…read morein 45 minutes shorting me my service and money. My feet hurt after from the Sanding not removal of my callouses and corns. There was nothing special about the experience even though I started to doze I. The experienc. if you go do not use Groupon you will be treated less. I do not plan to go back. To much money for not a long lasting helpo.

Wow! Wow! Wow! Wow! WHAT! A! AWESOME! PLACE! These girls are the best! Outstanding service,…read moreoutstanding vibe, outstanding quality, outstanding drinks! Just just just... book it! No details needed! I am so glad I found a place that will remove calluses the proper way. It is almost like a medical pedicure, they treat your feet better than a podiatrist!

Ownership has changed and the quality of service is not good. I visited the salon for a manicure…read more What I received was an aggression to complete. Quality always takes precedence over just being fast and quick. After using the filers (board or electric), why would you be cream over my hands and massage with nail dust all over my hands? Secondly, I did not receive any hand treatment that goes with a manicure (

So today I decided to go get my fill-in . Made perfect timing. Lien once again did amazing gave…read moreexactly what I was looking for. Even with shape change & matte colors. My go too nail tech the best . Nail color is giving me very fall chic

Jenny is my favorite but they are all very good! They are pretty busy most of the time because they…read moredo such a great job and are so reasonably priced but worth the wait

My service at NP nails was great…read more The salon is clean, they offer you something to drink. Most of the staff is polite. The person that did my service did not speak English and this kind of took away from my experience, she was so sweet but we had no way of communicating with each other, she had to pull one of the other techs over to translate. I've never experienced this before, so for me it was a bit frustrating even though she was so nice and did a great job. Because of the language barrier I was unable to get a real time cost estimate of the extra fees and was just taken a back at my total. And because service aren't itemized on the receipt, I couldn't really tell what cost what outside of the basic service like my pedicure. Anyway, service was great but I think I would prefer to be serviced by someone I can speak to, so there is a clear understanding of what I am asking to be done and what costs if any would be associated with it. Very nice people, very thorough. Will be back!

**Disappointing Customer Service Despite Quality Work**…read more I have been going to this nail salon since before COVID, when it was under different management. Unfortunately, since being taken over by the current management, my experience has steadily declined due to consistently poor customer service. I continued to patronize the salon only because the nail technician I see--who is also the owner--does excellent work. However, great nails do not make up for the repeated negative experiences I've had. There have been three separate instances of questionable and unprofessional behavior that ultimately led me to stop supporting this business. First, the salon abruptly changed its payment policy without any notice. If you were receiving two services (for example, a manicure and a pedicure), they suddenly required you to pay separately if using a card--even though the services were done during the same visit. They claimed this was to avoid being charged twice for taxes and fees, which was not true, as the receipts clearly showed otherwise. When I questioned this at my next appointment, the owner's sister became loud and condescending, publicly stating that I "didn't know what I was talking about" in front of other customers. It later became clear this policy existed because they had trouble figuring out how to compensate employees. Once they resolved that internally, the policy conveniently disappeared. The lack of communication and respect during this situation was unacceptable. Second, during another visit, I scheduled an appointment the same way I always had and requested the same service I had consistently received. The technician was rushing and told me she did not have time. When I explained that I scheduled it as I always do, I was told I should have booked a 90‑minute service--something that had never been required or communicated before. Most recently, when I arrived for my appointment, I was informed, before services started, that if I wanted the same service I always receive--SNS with a gel top coat--I would need to pay an additional $10. This was particularly frustrating because the gel top coat was something the owner herself had introduced to me, and when I previously asked if it cost extra, the answer was always "no." This time, I was simply told it "takes longer," which is not accurate, considering a top coat is always applied anyway. There was no notice of this change--just another impulsive policy introduced when convenient for them. Needless to say, I will not be returning. The attitude toward long‑time customers and the constant, arbitrary policy changes are not something I am willing to tolerate any longer. Customer service matters, no matter how skilled the technician may be. I would not recommend this salon. There are far too many nail salons in Charlotte that provide both quality work and excellent customer service, and I intend to find one that truly values its clients. This salon seems to believe it's elite because of its location, but that assumption is sadly mistaken.

I am visiting from out of town, and stopped in this place for a dip manicure. While I appreciate…read morethat the nail tech tried to maintain the integrity of my nails with little drilling, my manicure is very messy. First, the service started with my hands soaking in pure acetone to break up my dip from a previous manicure. I understand that's needed, but I've never had to dip my fingers in acetone, usually it's just on a cotton pad wrapped in foil. This broke down my previous dip powder (a dark gray color), and left gray patches on my hand. The nail tech assured me she would remove it. When I told her I wanted square, she turned up her lip. I said you can round the edges if you prefer, because I know my nails are short and I'd like to maintain the length. She gave me square, and they are much shorter than I anticipated, but I understood my natural nails were short. The issue, however, is they are very uneven. Some are square, some are left wide, some are narrow, lengths don't match. Then, when all is said and done, she leaves the gray residue on my hands, there is red powder residue around my cuticles, and they overall look very messy. The chair was uncomfortable but they had nice drink options. I'm giving two stars and would likely not recommend, but for the nice drinks and maintaining the integrity of my nails. However, for $70 ($84 with tip) it's far too pricy for a bad manicure.

Chantele offers first class service! She made me feel so relaxed during my wax. I will definitely…read morebe going back.