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    The Worthwhile Lifestyle

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm

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    8 years ago

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    Options Medical Weight Loss Clinic

    Options Medical Weight Loss Clinic

    2.0(4 reviews)
    4.1 km

    The staff is incredibly nice and personable. The clinic is nice and clean. They explained my weight…read moreloss options in detail and were not pushy about selling you something like most places are. Definitely recommend this place!

    DON'T BOTHER WITH OPTIONS AS THEIR SUPPORT IS MINIMAL…read more I have been a client of Options for approx.10 weeks now in Algonquin, IL. I am writing this to a few locations to get someone's attention because there is NO WAY to get SUPPORT OF ANY KIND and the owners leave it up to the staff at each location, that is if they have time or if you can even get a hold of someone at your location. Gosh forbid they had support or contact info on their websiteI THE OWNER'S OBVIOUSLY DON'T CARE WHAT GOES ON AT ALL THE LOCATIONS. I only signed up for 3 months and, for the money we pay, I expect a solution to my issue quickly, but I have absolutely had it because of their lack of support. Two of three people up and left the Algonquin, IL location, it seems, without notice. My counselor was there one Wednesday and the following Wednesday he was gone. I would imagine if it was a good relationship my counselor would have announced that he was leaving and he would have told me who would be taking his place. Well that's not what happened. I was introduced to a new counselor who couldn't even tell me if he was going to be my permanent counselor. Now I only have 3 more weeks of my contract and then I was going to go a la carte, but I don't think I will be anymore. Not only did my location close 3 days a week, but since my counselor left I CAN'T GET ON THE OPTIONS APP!!!!!!! I have left messages by phone and on their website and NOTHING!!!!! THE ALGONQUIN, IL CLIENTS SHOULD BE YOUR TOP PRIORITY RIGHT NOW IF YOU CARE ABOUT YOUR BUSINESS. I talked to the Schaumburg Illinois location yesterday and found out that my counselor was at the Park Ridge Illinois location and I was told that a message would get to him. Well when I couldn't get on this morning I called again. Today I talked to him and I explained to him that someone probably removed my old counselor from their system and unless your counselor sets you up you don't have access to their website. Obviously when they deleted my old counselors sign-in information they screwed up my access to their website. THIS SHOULD NOT BE PUT ON THIS GUY THAT'S BEEN TOLD TO GO TO THREE DIFFERENT LOCATIONS AND TAKE OTHER CLIENTS WHEN HE WAS HIRED AT ONE LOCATION. He's a very nice guy and I told him he needs to gain access to my account or else I don't have access to the website and he told me if he had time he would do so. WELL OBVIOUSLY HE DIDN'T HAVE TIME and again it shouldn't be put on him. I'm sure he doesn't get paid the big bucks to worry about this issue that wasn't his to begin with. OPTIONS NEEDS TO GET THEIR ACT TOGETHER AND FIGURE OUT WHAT THEIR PRIORITIES ARE IF THEY WANT THEIR BUSINESS TO BE SUCCESSFUL. If they cared about their business they would have been at this location UNTIL REPLACEMENTS ARE IN PLACE TO MAKE SURE THE CLIENTS DON'T FEEL THE ILL AFFECT WHEN 2 OF 3 EMPLOYEES LEFT SUDDENLY. I'LL BET YOU ANY MONEY THEY DON'T EVEN READ THIS UNTIL MONDAY WHICH IS GOING TO REALLY AGGRAVATE ME EVEN MORE SO. Out of my 12 weeks that I joined for I've now lost a week because I lost four days in the beginning without having access and now I've lost another three. WHEN WILL OPTIONS GET THEIR ACT TOGETHER OR AM I GOING TO HAVE TO GO TO SMALL CLAIMS COURT TO GET MY LAST MONTH'S PAYMENT BACK??

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    The Worthwhile Lifestyle - healthcoach - Updated May 2026

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