Jose is AMAZING! I needed a power drill to tighten up some screws and he allowed me to use his. He…read moreis always friendly and helpful. Thank you, Jose! DeLana M.

Jose is always proactively response and solve the issues. The dryer's twist dead, he ordered the…read moreparts and made the twist rework. The other tickets we sent he always response within 1 day. Thank you Jose

BEWARE: Bad management, UNSAFE, you deserve better! Don't be fooled by the pictures…read more Bad Absentee Management: I was a tenant at City Centre for a little over 3 years, during this tenure I witnessed a steep decline in the quality of management. There used to be a leasing office and an on site community manager, during the pandemic they closed the office and you will rarely see an employee on the premise other than than maintenance. You'll need to call (they never answer the phone) or email management (you'll wait DAYS for a response to unless you're a potential tenant they want to money from). High Turnover: City Centre had no less than 5 different managers during the time I lived here. You'll be met with a rotating cast of anonymous employees via email who will copy and paste canned unhelpful responses. This is a red flag that it's not a good place to work in addition to not a good place to live. Predatory Towing Relationship: City Centre has an agreement with a tow company for the property. My car was towed TWICE when I had my issued parking permit in the car each time. The tow company damaged my car during the transit, concealed the damages, and eventual apologize and paid for it. Please don't subject yourself to this if you don't have to. Live elsewhere Crime: Due to the proximity to Hayward BART which is is right over the fence, homeless and criminals frequently find their way into the property breaking into cars and dumpster diving. A couple of months before our moved out there was a manhunt with police who had automatic weapons in the city centre parking lot. Moving Out: You aren't getting your security deposit back, period. I was charged almost $400 in mysterious "admin fees" which sucked up the majority of the deposit. These evil private equity groups that own large properties will take your money and hide behind anonymous emails with canned response and complete dismiss you.

Unfortunately, we just moved into this apartment complex not even two weeks ago and we had two of…read moreour cars broken into on the same night. They were not parked inside of the apartments, they were parked across the street. When we were looking into these apartments, we were told that we'd be able to purchase extra assigned parking or garage but when we called to do that, we're told there is a long wait list, 8 people ahead of us.. I really wish the person we spoke with would've been more transparent on some things with us because we know how much crime there is in Hayward, especially this area filled with homeless and we only chose it because we thought we could purchase more parking inside. Another issue was that the place was not very clean when we moved in, we had to do most of the cleaning which was unfortunate. We left the previous apartment we lived in cleaner than how we got this one. For example, behind the toilet was very dirty, I put in a request and was told by Aman (maintenance worker) that it was just trapped dust and very hard to reach, we cleaned it but it was not hard at all to reach.. why was it not cleaned before we moved in?! Makes me wonder if anyone from management came to look at the place before we moved in.. A positive, Renato (maintenance supervisor) is great at his job. Very responsive, quick and educates you.

I have lived at Park Orchard for 4 years. In all that time, I've had no real complaints. The…read moregrounds are always very clean, and my neighbors are friendly and nice. I can't forget to mention the great staff here. Maintenance guys Manuel and Cesar are always super helpful and cheerful, and Michelle and Rafael in the office are always ready to help and listen to any concerns. If you're in the market for a new place, you won't be disappointed if you choose Park Orchard. It's dog friendly which is a plus.

Management will COMPLETELY ignore you if you try to complain about your neighbors total disregard…read moreof community rules, specifically about noise. I have lived here for 12 years and I don't know but they have become completely unresponsive if you try to complain about loud neighbors. They. Don't ! Give !! A !!! Funk !!!!! DO NOT MOVE HERE!

I've had the pleasure of living here for over a year now, and really, it's HOME…read more When I first moved here, it seemed like you had to be part of a "secret society" to get a rental application. Most tenants have lived here for DECADES, resulting in a lack of vacancy, and when there is a spot no advertising is needed because word of mouth is sufficient. That's a sign of a good apartment community. Perfect for families. Good sized apartments, decent rent w/most utilities included, and a small, safe area for kids to play outside. The pool is gated and maintained, though the "jacuzzi" hasn't worked since I've lived here so everyone just uses it as a kids' pool. Laundry room doesn't get too crowded & everyone is pretty respectful of eachother. Any maintenance issue I've had has been fixed within 24 hrs. 4, not 5, stars only because the apartments are a little older & there aren't many amenities (no gym, tot lot, etc).

Ive lived here about 2 years now. It truly is a community. Its very small complex but all the…read moreresidents look out for eachother. Its home and i love it. Things are fixed within 24 hours. 5 stars because i love it here. Downside is no pets and no washer and dryer in apartments. Although the on site laundry facility is cheaper than laundry mats around the area.

Clean, secure, quiet, friendly, great management. What more can you say. We just moved here from…read moreThailand and we were very pleased to find such a wonderful place to live. Having previously managed 17 units in SFO myself, i know what it takes to run a good building. This place has it all. You can't go wrong renting here.

I have lived here since May of 2016. It is such a steal. BART station is a safe and reasonable walk…read morefor my daily commute (less than 15 minutes). Rarely a wait for the laundry - even on weekends. Large bedrooms, ample storage space. In our 2 bedroom apt. the bedroom closets are 1 whole wall, plus a large hall closet, linen closet by the bathroom and tons of storage in the kitchen. There is only 1 parking spot per unit but a large off street lot in the back. Neighbors are polite and quiet. Manager is intent on keeping the community happy and engaged - hosting seasonal get togethers so we can meet each other.

Great place to live in! Quiet tranquel, and walking distance to parks and recreation! Affordable…read moreliving...

I recently visited Paseo Gardens after relocating from out of state, as someone I know recommended…read morethe community. Unfortunately, my experience with the leasing office left a very negative impression. When I walked in, the staff member was on a personal phone call and eating. From the start, her demeanor made it seem like I was interrupting her. When I tried to ask about touring a unit, she abruptly cut me off to repeatedly ask if I had an appointment, in a tone that felt more dismissive than helpful. What made the situation more uncomfortable was that she took another personal call while I was standing there and spoke in Spanish, saying she would call the person back. This added to the feeling that assisting me was not a priority. Overall, her attitude and tone came across as unwelcoming and unprofessional. I was told that certain units were not available, yet when I later checked online, there appeared to be upcoming availability that matched what I was looking for. The lack of clear communication only added to the frustration. I understand that appointments may be required, but the interaction could have been handled with much more courtesy and professionalism. A more welcoming approach would have made a big difference, especially for someone new to the area. Because of this experience, I chose not to move forward with Paseo Gardens.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

I live here for about 4.5 years and loved it. My apartment had a wonderful view, a great sunset…read moreview point. The staff is friendly and responsive. You can tell they really try to keep a safe and comfortable complex. The trees are beautiful and it is always quiet around the complex. A great location, right off 580 and close to 880, also right around the corner from Trader Joe's and Safeway. If you're looking for an affordable, quiet place, I would definitely recommend Kelly Green.

Lived here for 3 years and enjoyed my whole time here. From when we started our time here, all the…read moreway up until we left Kelly Green Apartments, it was a great experience. Our unit was homely and the surroundings were peaceful and quiet. Also, my experience with Christy, despite other reviews, was great. Professional and caring, she was proactive in her communication when we needed to be aware of things and also took care of our cats (by giving them treats and petting them) when they were roaming around. 5/5 stars Would definitely stay here again if I could.

Save your money! Do not move here! There is an absolute bait and switch from when you tour versus…read morewhen you move in. AC has NOT worked since we moved in in Feb 2025. Dishwasher didn't work for 5 months. Bath tub doesn't drain. Bathroom fan doesn't work. Garbage disposal just leaks it's been replaced and fixed twice. Door fell of the hinges. Bathroom rod for towels just fell down. New tenant smokes cigarettes and weed 24/7. All the office does is send out an email as a reminder to not smoke. Super helpful. Parents don't parent their shitty kids or dogs. Orion security is a joke. Kids under 18 are screaming and playing in the courtyard. Security is onsite yet nothing is done even if you call. Dogs are allowed off leash. Homeless people wonder around the inside of complex. This whole place is a joke and a waste of money. Naima is useless. She is in a no contact list for me because of her shitty attitude and communication. No Jared I'm not interested in speaking to someone I had to threaten police with.

Front desk people try their best but management is horrible, no response…read more Moved in August 2025. Parking door for garage hasn't worked since ($100/month parking), management says its a vendor issue, takes time plus the stairwell pedestrian entrance door to garage does not fully close or lock, allowing homeless inside easily. (Saying that here to see if they fix it soon or not.) Seen multiple homeless inside doing drugs / broken glass etc. They have security guards sometimes but not 24/7. Bad response from management or maintenance, have to call directly or go down to office in person to get maintenance requests looked at. Stained carpets everywhere in hallways. Gym has had broken equipment and multiple work orders do not fix it. High mandatory utility costs ($250+ monthly) given its not fully rented out and charge per unit, my trash + valet bill alone was $140/month and water for common area charge was almost as much as personal water usage. There has been major leaks and flooding issues last few months so no working gym or coworking space but no refund in rent because of it and we will likely have to pay the bill for the water. Package room is a mess and lost many packages after living here for only 6 months, ask to see it on a tour. Ask for more free rent credit if you do move here. The owner is Greystar who has 1 star on better business bureau reviews out of 550+ reviews. Maybe posting a review will make them do changes but doubtful given other 1 star reviews.

I've been very happy living here for the last few years. The buildings are well kept, the…read moremaintenance staff is helpful and friendly, the office staff, for the little I've interacted with them, have been pleasant. That is until about 2 months ago when a new neighbor moved into the building and they are constant smoking pot and cigarettes. So much so that my home office often smells like a bar in the morning when I start my day. Since this is non-smoking complex I've reached out to the office staff multiple times. The only way they addressed it was to send an email to the entire building reminding us it's a smoke free complex. That was two weeks ago and nothing has changed. I haven't received responses to my emails and the staff hasn't done anything to address it with the unit in question. I've gotten threatening letters from management about a bird feeder, but seemingly nothing about smoking in a non smoking building.

This place has a combined weight limit on the dogs in the household so save yourself a visit if you…read morehave larger dogs, this place claims to be "pet friendly" but I guess that only applies to small dogs.