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    The Winemaker

    5.0 (1 review)
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    13 years ago

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    Arsenal Wines & Liquors Depot - Skrewball Peanut Butter Whisky

    Arsenal Wines & Liquors Depot

    (8 reviews)

    $$

    I have shopped at Arsenal Wine and Liquor for over a decade. Within the last year, I have run into…read moreproblems with deliveries and employees. It isn't bad enough that their deliveries are always a problem but their employees are very unhelpful. If I didn't want one particular spirit that only they sell, I would not shop there. Let me give you the rundown. Everytime I order a delivery, something is always wrong. At -10 degrees, I don't want to go out to shop in store or do a pickup. So, I ordered a delivery. When it was half an hour after it was scheduled to be delivered and still had not shown up, I called. The employee who answered the phone told me that it was ready for pickup. I told him that I had paid for delivery. We went back and forth for a while before he decided to check with another employee. He was told that it was a delivery order. Then, he told me that no one was available to deliver it at that time. By the time I received the order, it was over an hour late. Good thing it was nothing that I needed right away. Prior to this, I had tried to use the free delivery offer that I received in my email. When I started to checkout, it showed that I had to pay for delivery. I called the store to ask about this issue. The employee I spoke with told me that they could not do anything about the delivery charge because it was offered through a different company. That was it. Tough luck. We lied. We don't care. We just collect the money. At this point, I want to reach out to tell others how bad the service at Arsenal Wine and Liquor is. Personally, I will start looking for other stores that might have a different spirit that I don't mind even if I can't buy the one that I really want. So, good luck with deliveries from Arsenal Wine & Liquor. Good luck finding any helpful employees. Don't expect much because you will not get much. Yes, I will be writing reviews about City Hive, the delivery company, at Trustpilot and Sitejabber.

    Big selection, helpful staff, prices are a little high on some products but over all good.read more

    The Winemaker - beer_and_wine - Updated May 2026

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