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8 months ago
My party of four visited during Taste of Oakville, and in hindsight, the evening foreshadowed itself early -- the restaurant's website was down with a 404 error, and we kept finding two different addresses (one apparently their old location). We eventually found it. Upon arrival, the door swung open and struck a seated guest -- a sign of just how small the space is. The restaurant was full except for one four-top (clearly ours), and we stood awkwardly in the entrance -- which is essentially inside the dining room -- waiting to be acknowledged. When greeted, we were asked if we had a reservation. We said yes. "Table for eight?" we were asked, which felt impossible given the size of the room. We clarified four, and were pointed to the only open table. No name was requested; we realistically could have just walked in and taken it. The space is starkly lit with aggressive bright white lighting that feels more clinical than cozy. The artwork is interesting and gives a gallery-like feel -- it seems the restaurant is aiming for a downtown Toronto wine bar aesthetic, but it doesn't quite land. Our table was missing water glasses, and the stemware was mismatched -- not in an intentional, charming way, but more in a "we ran out" way. Once seated, we weren't acknowledged or offered water for nearly 20 minutes. Not rushing guests is one thing; leaving them feeling forgotten is another. When our server finally arrived, the service set the tone for the evening. One glass of water was poured before he realized another was missing. He disappeared, returned with a glass, inspected it mid-pour, then walked away again (dirty glass). After several more trips and long gaps, everyone eventually received water -- about 15 minutes later. He was polite and friendly, just clearly untrained. He shared that the owner is also the sommelier, cook, and server, and that he liked working there because he wasn't expected to know much about wine -- an interesting admission for a wine bar. The owner greeted us warmly but asked only one guest about wine preferences -- ironically the only non-wine drinker at the table. The concept appeared to be sommelier-led, though this was never explained. If that is the intention, engaging the entire table is essential. That said, the wines themselves were enjoyable; the service surrounding them was not. The Taste of Oakville menu promised three curated 3-oz pours paired with a charcuterie board for two. The pours arrived unevenly and slowly, with little explanation of the pairings. The charcuterie boards were plain and inconsistent between tables despite containing similar items -- basic fruit, crostini, simple cured meats, small portions of brie, and two slices of truffle cheese. No crackers, spreads, or thoughtful touches elevated the experience, and presentation varied noticeably. Our second wine pour didn't arrive until our mains, and service moved so slowly we requested a wine list to order a bottle. We were told there is no wine list -- "we're not that kind of restaurant." Instead, all reds are $80 and all whites $70, and the owner selects the bottle for you after asking only red or white. The concept might work if explained upfront; without context, it was confusing. At one point, noticing my empty glass, our server poured me a random red -- which turned out to be the same wine as our first pour -- and then left without serving anyone else. We had to remind staff we were still waiting for our second curated pour. Nothing about the experience felt curated. The most surprising moment of the night came when our mains arrived. As we lifted our appetizer plates -- still holding olive pits, fruit rinds, and crumbs -- the servers told us not to worry about clearing them and proceeded to place our main dishes directly on top of the used plates. I'm still shocked. I wouldn't do that at home, let alone expect it at a Lakeshore, or quite frankly, any restaurant. Two of us ordered the tagliatelle, which was tasty but contained only two small pieces of short rib -- and was difficult to enjoy while staring at discarded rinds beneath the plate. The other two ordered brisket sliders: two sliders, no sides. They tasted good but left diners hungry. One guest joked they kept thinking the fruit rinds were fries -- unfortunately accurate. We tried to make the best of the evening, but it never delivered the cozy wine-and-charcuterie experience we had anticipated -- dim lighting, thoughtful pairings, something special. After finishing our meal, we requested our bills and reminded staff we were still waiting for the third curated pour. We were told "five minutes." Those five minutes never came. Eventually, wanting simply to leave, we paid a single combined bill and sorted it out ourselves. Dinner for four totaled $460. This was not the boutique Lakeshore dining experience we expected, and ultimately, it was deeply disappointing. read more
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2362 Lakeshore Road W
Oakville, ON L6L 1H4
Canada
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(416) 897-2099
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https://www.thewinebaroakville.com
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