The Watermark Hotel exceeded my expectations. Prior to my stay, I received several emails that…read moreincluded parking, metro, and general hotel information. About a day before I received information regarding mobile key access. I downloaded the app and was given a code to access my reservation. I checked in the morning of via the app and was advised they would let me know when my room was ready. Surprisingly, it was ready before 11am.
I chose to drive instead of taking the metro.The directions provided took me directly to their garage. I parked on the sixth floor and used my mobile key to access the hotel door and elevators. I selected my floor and it assigned me an elevator that took me directly to the 15th floor. I had a King Junior suite. It was clean, spacious, modern, beautifully decorated, and had a lovely view of the Perch.
The Watermark had many highlights. The first was the Perch. It offers swings, live music, food trucks, putt putt, a dog park, and a restaurant that you could get to from the 11th floor. It's family friendly and an overall beautiful space.
Another highlight, is that Capital One Hall is literally around the corner and less than a 4 minute walk. It's a great location if you're attending a show which I was.
Lastly, is breakfast is included. They offered Belgian waffles, grits, chicken and pork sausage, scrambled eggs, potatoes, hot cereal, cold cereal, yogurt, fresh fruit, juices, coffee and tea. I consider that a pretty good selection.
The customer service was good. The staff that I encountered were very polite and professional.
I would definitely stay here again and recommend to couples, families, or solo travelers.
Things to note: parking is $25, check in is 4PM, check out is 12 PM, breakfast on the weekend is from 7-11 and weekdays 6-10.