We just put my granny in here and we love it so far. They feed her good and the place is clean and…read moresmells nice. They are a little short staffed though

From the owner: When the demands of living in your home require more than you're willing and able to give on your…read moreown, you'll find a welcome home here at Maple Tree Terrace. Maple Tree Terrace is located on Clinton Street in beautiful Carthage, MO, just minutes away from McCune Brooks Hospital. Located in the heart of Southwest Missouri, Carthage offers exceptional educational facilities, a low crime rate, affordable cost of living and plenty of community activities. Carthage, America's Maple Leaf City, is also known for its beautiful fall colors and rich Civil War history. Maple Tree Terrace is an energetic community with a variety of activities offered to their residents. We are a community where Hometown Hospitality is the way of life. We pride ourselves in providing excellent care in an intimate setting by well trained caring staff; that allows our residents to thrive. Our personal assistants provide what you need when you need it. Our licensed nurse and certified medication aides get to know our residents like family - with all of their unique needs and preferences - it's like home. Dining is such a focal point of our residents' day. The community features "The Terrace Grill" where residents enjoy restaurant -style dining prepared by the facility Chef. It starts with an open breakfast - with eggs just the way you like them. We accommodate our early risers ready for toast and coffee as well as those who can't start the day without a big hot breakfast...

They treated my brother like a child. They did not give him his meds like they should. No physical…read moretherapy. Took their sweet time when he called for a nurse. I would never recommend this place to anybody.

Grandwood is a really nice AL community. It is talked about highly through town and out of town. I…read morecan say as a LTC NH Admin that I would recommend this place to anyone!

This facility is meeting all Covid-19 federal guidelines for PPE (personal protective equipment),…read morehealth care service and safety protocols

Review of The Gardens Memory Care…read more Parent with a diagnosis of Dementia of Alzheimer's type was there just under 6 months when they requested we find another facility. This was due to increased falls and cognitive decline resulting in mobility issues. We were informed the facility was not staffed to provide walking assistance or wheelchair transfers. We were advised to apply to skilled nursing facilities, but several rejected our request since there are no health issues other than dementia that require skilled care. Administration promised to help find a new facility. However, it became apparent that their "help" was only sending out more referrals to other skilled nursing facilities with no regard to ratings or location. During this process, parent was suddenly moved to a different room with no prior notice. We expressed concerns that this was not in the best interest since we would be relocating to another facility soon. Our concerns were dismissed and the move occurred in less than an hour! This was a direct violation of patient rights of having a written notice before changing rooms or roommates. On the positive side, the CMTs and aides were extremely kind and attentive. These providers were expected to care for residents' needs, dispense medicines, unlock door for visitors, take phone calls, plate food that was sent from the Assisted Living side, serve meals, and clean up. Often there were only 2 people on the floor to do all of these tasks. Needless to say, there were times meals were late due to lack of help! Bottom line: This is Level 1 Memory Care, so as disease advances, they are not equipped to handle the decline. Administration talks a good talk, but it pretty much ends there. While we recognize this is a business, we believe better communication and understanding toward patient families are necessary. The staff members who care for residents are compassionate and positive. They bond with residents, and it is apparent they truly care about them. Staff deserves a 5-star rating, but the overall facility rating is lower due to administrative decisions.

I do not currently have a family member here, but was graciously afforded a tour today. It was a…read morevery clean and well laid out apartment complex with a nice common dining area, a nice library for the residents, a cute little Coke decorated ice cream dining area, and a nice common area inside for activities. I was very impressed and will definitely put this independent living home complex at the top of our family's list to consider and learn more about. Thank you to the associate that was so kind and gracious to show me around. This is such a big decision for a family to make and you sincerely made me feel that each resident is important there.