I want to start this off by saying, I know everyone has bad days, but this experience was pretty much inexcusable, left me feeling like I didn't matter, what I wanted didn't matter, and that I was just a dollar sign to Anisa. Extremely unprofessional, Extremely Inconsiderate towards me. I was so excited to see that there was a new place open locally for waxing! I gladly booked with Anisa for a Friday afternoon. I went home after work, showered, and made my way to the shop for my appointment. I made it there 15 minutes early at 4pm, noting her strict cancellation policy. I was greeted by two kittens, no one else. I signed myself in, writing down my appointment time, and then I waited patiently on the couch. My appointment time rolled around, still no one else in the shop. In hindsight, I should have just left then, and found somewhere else. I decided to give them 5 more minutes and hoped that everyone was okay. Anisa called me and apologized and said she was on the way. When Anisa walked in the door, she told me she was shopping at TJ Maxx and lost the time and had to get gas and that's what took so long. She then proceeded to tell me she was unsure if she would buy product for the store because she didn't know if it would get bought, and she's not going to waste money. I got the consent form link and filled that out as she continued. She gave me a small walk around to show me all the rooms, and then we got to the beginning of my service after about 25 minutes. I took time before undressing to tell her my preferences, what I wanted the results to be. I had booked for the full body, which includes arm pits, belly, Brazilian, and legs. I let her know that I wanted to keep some hair, not a full Brazilian. She acknowledged this. She started with pits and after inspection there were several strays left behind. I assumed she would go back with tweezers to get them. She does my stomach, no issues there. I remind her of the shape I wanted and she acknowledges me again. A lil peep song comes on and she begins to go on a rant about how awesome he is because before he died he was cool because he didn't bathe or brush his teeth and he did what he wanted to, not what everyone else wanted him to. She then goes on to talk about how weird it is to not see Eminem or Beyoncé in the news or paparazzi shots of them doing normal people things, unlike Adam Sandler. She then begins to link Jeffrey Epstein into this, saying he was murdered in prison because he know too much about rich and famous people. She began applying the wax to the girl. She was so focused on her conspiracy she forgot about the multiple times I told her what I wanted and I felt the wax go all the way up. It was on what I wanted to keep. I said this is not what I wanted. She tried apologizing and said "sorry, i do this all the time!" not comforting. I was trying to work out in my head what to do, I asked her to keep a strip, she joked that we could do something asymmetrical like the 80's. Not comforting. She did not keep a strip. She took everything from me. She had applied a lot of powder during this process and the fan in the room kicked it up and she had begun coughing. She said she needed a 5 minute break. My waxing had begun around 4:50pm. It was about 5:30. I say sure. at this point she walked out and I should have to. She comes back in and says she's too sick to continue, asking if I could just come back tomorrow or sometime next week. She said her first available slot was 12:30. I let her know that I could call her in the morning if I can move things around and let her know If I will be able to make it in tomorrow. She then goes to clean me up and goes on a rant trying to give medical advice. Saying that I should go ahead and start taking robitussin and vitamin C before I get sick, and how American labels on medicines are wrong because the people she knows only takes them after they are already feeling horrible and Europeans start taking medicine at the beginning of symptoms. I paid for the service, I got a $10 discount for the "inconvenience" on the full service that wasn't complete, and was promised complimentary butt cheek wax. I still tipped $20 because I'm not a monster and I hoped in good faith that the next visit wouldn't be so terrible. I was out of there by 5:50 pm. TO BE CONTINUED.... read more