How would you like being denied water for 7 hours on a 95° summer day that feels like 104°? My boy…read moreHunter found out today at Pawsi. Here's the whole story. When we got there for his appointment at 8AM, they had no record of his appointment and had to go ask the owner, Kylie, what happened. I had rescheduled from Monday due to a conflict, but spoke with Kylie directly over the phone that same morning. They had all week to document that I was coming on Friday instead. Once we got that cleared up, Kylie assured me how much she and her staff care for their clients and how they strive to be the best groomer in Fort Smith. When they finally called me at 3:02PM to tell me Hunter was ready, I drove over from the Braum's on Zero Street. I arrived at 3:18 to find a tired looking but very clean and well groomed boy. I'll say that much. They are capable groomers, and do a nice job on their clients. My dog looks great. But I found out how Hunter's stay went 10 minutes later when we stopped at Ed Walker's Drive-In for an after-grooming hamburger (I know, I spoil my dog ). Imagine my surprise when Hunter gulped down two entire 32oz cups of water in record time, and would've gone for a third if I hadn't stopped him for fear he'd make himself throw up. No dog does that unless they've really been neglected. So thankful to the waitress there who saw him quaffing down water from through the window and brought out two more cups for him. But back to Pawsi. While they're competent groomers, and nice enough people, they're very scattered and disorganized. I'm sure anybody who loves dogs even a little has the good sense to know they need water. Likely this was a case of everybody thinking somebody else brought the dogs water and nobody did. But because of this experience, I wouldn't take Hunter back here, and can't recommend them either. They may be the best Fort Smith has to offer, but that's setting the bar really low.

I can't say enough good things about Pawsi in Fort Smith. My little Pomeranian, Prissy, is my…read moreheart, and I am very careful about where I leave her. From the first time we walked in, the staff greeted us by name and got down on Prissy's level to make her feel safe and welcome. She is usually shy in new places, but she warmed up quickly, which told me a lot about how gentle and patient everyone is there. The facility is always clean, well organized, and it actually smells fresh--not like a kennel. I love that they separate dogs by size and temperament and keep a close eye on playtime. When Prissy goes to daycare, I know she isn't just being "stored" in a crate; she's playing, exploring, and getting loving attention throughout the day. She comes home happy, tired in the best way, and never stressed. Communication is excellent, too. The staff lets me know how her day went, who she played with, and if they notice anything about her behavior or health that I should be aware of. That kind of attention to detail gives me a lot of peace of mind. The only negative is that I need someone to watch her during church services. thank you.

I moved my bay here from another groomer that I have used for many years and they were amazing with…read morehim and am going to continue to go back. Prices are very fair, friendly staff and so far have no dislikes or concerns. Love all the specials

Excellent service for our medium sized schnauzer. Good grooming, trim, bathing. Friendly service…read more Will use everytime.

I've been taking my 3 yorkies there for several years. They always take great care of them. I've…read moretried several other shops and this one is the best. I always feel safe leaving my babies there and would recommend to everyone!

Your fur babies are in good hands at Paw Paws!! Very clean inside. Nice country setting…read more Personalized service, not over crowded like some places we've seen. The owner has a special way with dogs. Especially dogs with anxiety and such. Our dogs are a prime example of how calm she can get them to be. We never worry leaving our pups here. We've been coming here for several years now.

If you want hands on personal care for your fur baby this is the place you need to go. They love…read moreyour pet and my girl can't wait to get out of the car when I take her.

Always pleased with service. The people are very friendly and loving with our dogs. They are always…read moreable to work our boyz in for a nail trimming.

Michael is the BEST!!!! I've had my Yorkie for almost 7…read moreyears & would not trust anyone else to groom him!!!!!

I rarely leave negative reviews, but after two separate experiences, I feel compelled to share my…read morepersonal experience so other pet owners can make informed decisions. Most recently, I brought my dog to this clinic because I knew something was seriously wrong. After examining her, I was told she had pancreatitis and she was treated accordingly. Unfortunately, that diagnosis was incorrect. Concerned that she continued to decline, I sought a second opinion from another veterinarian. They quickly discovered that she actually had a severe uterine infection that had been completely missed. She required emergency surgery immediately. I truly believe that if I had not sought a second opinion, she may not have survived. It was an incredibly frightening and heartbreaking experience. Unfortunately, this wasn't my first concerning experience with this clinic. Some time ago, I brought another one of my dogs in because I suspected she had coccidia. I specifically expressed that concern, but I was told it couldn't be coccidia and was sent home with probiotics instead. When she continued to worsen, I took her to her regular veterinarian the following Monday. Testing confirmed that she did, in fact, have coccidia. By that point, she was very ill and needed the proper treatment that should have been started earlier. These are my personal experiences, and because of them I have lost confidence in this clinic's ability to accurately diagnose serious medical conditions. I understand that veterinary medicine is not an exact science and that mistakes can happen, but having two of my dogs misdiagnosed has made it impossible for me to trust them with my pets' care. My intention is not to attack anyone personally, but to share my experience so other pet owners understand the importance of advocating for their pets and seeking a second opinion if they feel something isn't right. It made me leave 1 star in order to write this review I would of left no stars.

Super professional staff! We've tried many vets in the Fort Smith area (we drive in from Sallisaw)…read moreand figured out through trial and error that River Valley Animal Hospital are the most consistently best.

Lost gray cat Charlie in Barling AR. She is neutered and microchipped…read more If she has been brought in please contact Patricia Barnett pattycake800@gmail.com 4792223597

Our animals are part of our family just like most people that have animals, we love them dearly and…read morewould give a kidney to them if we could and they needed it. My cat, Charlie is a big part of our family and we took him to Kitties and Kanines today because he hasn't ate or drank anything in 3 days, I was able to squirt some Pedialyte in his mouth last night, he has lost so much weight, his coat is dull looking where it's usually shiny and he's shedding an ungodly amount, I explained this to the nurse, Daisy when we went into the exam room, she was very rude, and lifted up on the nape of his neck and said well he has to be eating something because he's not dehydrated, Charlie is not even moving, barely has the energy to lift his head up, she was very argumentative with me, did not want to listen and we all know that if you love your animal then you know your animal and you can tell when they're sick or something is wrong and you want to know that when you have to take them to get checked out, you want it to be with someone who you trust has your animals best intentions and someone who actually listens to you because no one knows your animal like you do, the last thing you need is someone telling you that your animal is eating when you know otherwise. Evidently the actual vet thought different about him being dehydrated because they gave him fluids. XxI have been to this clinic a few times and haven't had a bad experience until today, the ladies up front are super nice and there was also a nurse named Alex who was very nice and very informative when it came to Charlie. If I would have to guess, I would say that I'm not the first person who has had a bad experience with Daisy, but hopefully I am the last... Please learn some manners because this has made me second guess bringing any of my animals back here if there is people like Daisy that is supposed to be caring for them.

This was my first visit with my poodle Blaze and overall I liked the service. I recently moved here…read morefrom Atlanta so I'm still getting used to the city and locating different services. I chose Platinum Paw due to the great reviews on Facebook. Lacy was very kind and helpful with answering all of my questions. The establishment itself was clean and did not have any disturbing odors so that was great. I do think the facility could use some upgrades; it felt dark and bland when I entered. Not very spa or boutique like. I showed Lacy a couple pictures of how I wanted Blaze cut and I think she did a good job. I think I'm just a particular poodle mom and would prefer a more precise cut. I love his feet and body but was not too crazy about his face and top. He smells amazing and the price was great! Lacy did tell me it was difficult to give him the mohawk I asked for due to his puppy fur being so soft. I would bring him back for another grooming I would just choose a different look for his face and top of his head.