My four friends and I booked a late lunch here recently ,pre Santa visit. We each brought our 8/9 years old daughter's with Down Syndrome, mommy and daughter day out, we were very much looking forward to it. When we arrived for our booking, we were told we'd be separated from each other, with tables across the restaurant, this was not acceptable! While we were being let down by the staff, an empty table of 4, right next to one of the tables, we were allocated to, was filled by customers that just entered, it would have made sense to put us at that table, to be together, as we booked. Today, the restaurant took money from my friends credit card, because we didn't stay, I will never go back there!! read more