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    The Wedding Box

    2.8 (5 reviews)
    Closed Closed

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    11 years ago

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    Bliss Bridal Boutique

    Bliss Bridal Boutique

    3.0(3 reviews)
    0.3 mi
    ££

    I've had better experiences in bridal boutiques…read more I'd noticed this shop a few times and as a bride to be I was keen to go in for a look around at the shoes and hair accessories. I parked up outside and was able to dander in. The door wasn't locked so there was no reason for me not to go in. Upon entering I noticed a few people at the cash desk to whom I said hello and made my way to the cabinets displaying all the bridal bits and bobs. The shop assistant excused herself from her clients and came over to me and asked if I was OK, I explained that I was just having a look at the shoes and that to which she replied that I should make an appointment as she was busy. I WAS JUST LOOKING! She then handed me a business card and told me I could make an appointment over the phone. Basically, I got the feeling that I was being asked to leave. I don't understand, I was just looking and the doors were open to the public. I get it that most bridal houses make you have an appointment but if they don't want folk walking in to look at their display cabinets they should lock the bloomin' doors. Nice hair pieces and jewellery but not a very welcoming environment. Like I always say though, maybe it was just bad timing on my part or maybe they were having a bad day or maybe the service is so personal that a stranger is not even allowed within earshot of each bride to be - I dunno. I'll get my accessories from somewhere else.

    I visited this boutique with my friend who is getting married and have to say it was a very…read morepleasant place to be in. The staff were very helpful and they looked after not only my friend but me aswell. The range of gowns was plentyful and the quality of them was excellent. Their prices seemed to be not out of reach for the ordinary girl and the boutique it'self was very clean and tidy. I looked at both previous reviews and couldn't understand the negative review, as Bliss have a notice on their door saying BY APPOINTMENT ONLY, which is also recommended on their website. When I'm ready for the big day I shall be paying a visist to Bliss to look for my gown as I had such a nice experience there.

    Joanne Ferguson

    Joanne Ferguson

    2.5(2 reviews)
    0.5 mi
    £££

    Absolutely appalling service from this woman. She tried to impose her idea of what my dress should…read morebe for my special day and after months of me trying to get her to make my vision a reality I was sorely disappointed with the end result that was ill fitting and not the style I wanted and ultimately I could not wear. I was also charged for extras that I had not asked to be made and for a Basque undergarment that did not fit and was returned. The "helpful and friendly" facade disappeared pretty quick when I voiced my disappointment.

    I am a fan of Joanne Ferguson's window display in Newtownards. I have only one problem with this…read moreshop and that is that each time I call I can't seem to get in - this hasn't put me off looking in the window or checking out her wonderful website. As it turns out it costs £25 to have a consultation with Joanne and she has a great reputation in the town for a very special bespoke one to one service. I wasn't willing to pay £25 as I just wanted a nosy at her shoes and jewellery. As I have already mentioned she is an absolute professional and this can be seen in the way the shop is kept as well as her informative website. She has over twenty years experience with embroidery and design because of this she is able to create themes for the bride which can be carried over onto the bridesmaids and grooms outfits. I think she may be the only bridal shop in the area with an extensive menswear department upstairs. I'll get in for a nosy yet but based on other brides and first impressions of the shop and the site I feel I can recommend it.

    The Wedding Box - bridal - Updated May 2026

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