Matt and 1-800-DUMP-NOW are a class act. I called the business this morning to get a quote for junk…read morepick-up... I spoke with the owner, Matt, and explained that I'd bought a sofa off of Kijiji yesterday, and upon getting it back to my condo and removing the slipcover to put a fresh one on, realized that it was infested with bed bugs. Disgusting and very distressing. I immediately put the sofa on my patio, along with a few small garbage bags of dog bedding and blankets that had been near the sofa, and closed the patio door. First thing this morning, I called these guys. I was upfront with Matt that I had a sofa with bed bugs that I needed hauled away, and is this something he handles. He was super empathetic, and actually apologized that I had to deal with the situation I was in. He said he could help, and even rearranged his schedule for the day so that he'd make it to my place within 90 minutes. HUGE sigh of relief... he also said he'd wrap the sofa in plastic to avoid any possible contamination as he and his team removed it. Matt and his team showed up within the hour, and actually ended up removing the sofa right from my patio, so that they didn't even have to bring it back through my condo. They also took away the bags of dog bedding. It was very fast and painless, and cost me $90, which is more than fair. Right after he left, I realized that I'd accidentally put a childhood blanket that belonged to my mom in the garbage bag with the dog bedding. UGH.. I texted Matt, and he said not to worry, I'll fish the blanket out for you, and have it washed and will keep it for you until you're able to pick it up. Talk about service! I'd highly recommend Matt, and will definitely hire him in future. 5 stars all the way!!

Excellent customer service, and quite reasonable.They were fast friendly, and I would use them…read moreagain.

I got a deal for 3 rooms and a hallway for $99 (which is perfect, because that's the exact amount…read moreof carpeting I have). Alex arrived promptly and set right to work. He also let me know that he could disinfect, and since we hadn't had our carpets cleaned since we moved in (7 years! Yikes!), I went ahead and added that service for a little extra. Total cost was around $170-ish with the disinfecting solution. He did a great job, got up some stains (and lots of cat hair!) that had been there for quite a while. My carpets look fantastic! Thanks, Alex for a great job.

Alex arrived promptly as per our appointment time. He was friendly and courteous... very…read moreprofessional. I bought a couple of urban barn chairs three years ago that needed to be cleaned and freshened up prior to my planned house move. He carefully detailed the process and all costs involved. The entire process was completed in less than an hour and I asked me to inspect the work prior to settling the invoice. Both chairs look amazing and I would definitely use their services again. Highly recommend.

I needed to get some short fuse household junk moved out and I had heard of these guys from friend…read more Not only were they friendly and professional, but took the time to talk to me, find out why I was clearing out the house and listened. They were so good I called them again this week to finish the garage off - Mike and Matt were fantastic. And the prices were the best in town. If you need junk/garbage moved, call 1-800 Got Junk and seriously ask for Mike and Matt - they are awesome.

Nawaf and Gurjinder were the absolute best - polite, respectful, efficient. I would definitely use…read morethem again. 5+ stars. Abigail

Friendly and professional. David was super helpful to deal with, and we were able to book him for a…read morelarge job with under a week's notice. Both him and the other guy he brought along to help were friendly the whole time even as we kept adding to the pile. Having Junkzilla come and collect everything as we prepare to list our house was a huge help, especially knowing that we didn't have to worry about sorting all the electronics, or paint/oil, and furniture. Well worth the money, we highly recommend them.

Inconsistent, rescheduling continuously, poor communication, quit after coming only 3 timesread more

The guys were right on time, and were efficient and professional. Dominic is very quick to respond…read moreto emails, and when I later realized I was overcharged by his staff [honest accident] Dominic fixed that within minutes of my email inquiry. Great price compared to other companies. I would use this company again.

I do not live in Edmonton anymore, but needed to get my mom's carpet cleaned. I found this company…read moreto be reasonably priced and from the reviews they seem to do a good job. My mother is a heavy smoker, so the house had nicotine stains underneath the sofas. The owner, Dominic went to the house with another technician to do the carpet cleaning. He did a good job removing the stains, but was not as attentive to the edges of the stairs and closets. Overall, for the price, he didn't do a bad job. I would recommend this carpet cleaning company to others.

I recently moved away from Edmonton and needed a disposal company to come to my house and remove…read moreanything that I was unable to sell, move or donate. I decided upon Just Junk due to their Yelp reviews and because they had an online booking and estimate tool. Booking a pick-up was super easy on the website and allowed me to look at the schedule in advance to see when I could potentially book a pick-up time. Once I'd made a decision on the day and time, booking the actual appointment took seconds and didn't require me to wait until specific daytime hours. I received a confirmation email after booking and a notification​ email before the actual appointment. Plus, I was easily able to email Just Junk with a question that I had before my appointment, which they answered promptly. On the actual day of pick-up, the Just Junk guys arrived near the end of the 2-hour​ window, as I had booked an evening appointment. I showed them what I needed done, they explained the service and potential costs and then gave me a complete estimate before they did any work. Then they went to work! What impressed me was that these guys were in such a good mood for two guys who were carrying junk out of some stranger's home! They were both very nice and funny and did their work quickly and without complaint. They removed all the items I needed to have removed and they did it in record time. Paying for the service was super-easy, but they did have a problem with their portable credit card machine (not their fault). I received the credit card receipt in paper, but I also got a full receipt via email within an hour. Overall, I would highly recommend Just Junk if you need any amount of stuff removed from your home for any reason.

My brother passed unexpectedly , we came from Ontario to empty his home of belongings... called…read moreJUST JUNK ... came next day as requested . Our experience from beginning to end was nothing short of 5 stars ... Matt & his helper Brayden were prompt , courteous professional & immediately offered condolences . They worked quickly & were extremely polite , kind & caring . They explained the process , the pricing scale & explained the furniture would be donated to a charitable organization to help those in need . Kudos to JUST JUNK . I have to add a special thankyou to Matt for his kind work ethics in a very difficult situation... he is a CREDIT & an asset to JUST JUNK . WELL DONE MATT & BRAYDEN ... I highly recommend this company . Judith from Ontario September 2025

Brandon provided exceptional service at an affordable price! He arrived at our agreed upon time and…read moregot the job done quickly. Would hire him again! Definitely recommend