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The Wandering Soul

5.0 (1 review)
Closed 12:00 pm - 6:00 PM

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1 year ago

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Sleepy Hollow Sleep Shop

Sleepy Hollow Sleep Shop

2.7(3 reviews)
2.9 mi
$$$

Mixed reviews. Three months ago I had a great sales person who set me up with a very nice…read moreadjustable bed. She was extremely helpful and professional. Went out of her way to keep in touch all the way through delivery. Based on that experience, returning to get a mattress set for my guest room was a no brainer. Or so I thought. Yesterday, I was out front waiting for them to open and ready to make a purchase. The sales person pulled up in the parking lot and walked past me without so much as eye contact. I went in after the open sign was turned on and proceeded to look around. He walked past me at least two other times without a word, went back out to his car for his lunch and then back in to the counter. Consequently I left, walked down the street to Mattress Firm where I was professionally greeted, shown a selection that fit my needs and left with a brand new mattress in under thirty minutes. I am always one to support the local businesses vs a corporate chain, however they still have to earn my business. Too bad on this occasion. It should have been an easy sale.

These other reviews are jokes. I've bought 2 beds now and have had awesome service from start to…read morefinish. Mary was EXTREMELY knowledgeable about the products and my wife and I bought a hybrid that worked for both of us since we sleep differently. Buy from this FAMILY OWNED BUSINESS and SUPPORT OUR LOCAL ECONOMY. Mattress Limp is just another big box store.

Kohl's

Kohl's

2.5(4 reviews)
2.8 mi
$$

Kohl's is my favorite store to shop at but this store has several unfriendly employees. There are…read morea few that I really like and are helpful such as Samantha, Dillion, Zahkey, Steph. The selection is much smaller than other stores. If you want more choices, go to Nile's or boardman.

If I could give negative stars I would. As for someone who has worked in customer service I am…read moreappalled at how my family was treated during our shopping experience. To kick things off my wife waited in line while my grandmother and I waited near the closest register because she has difficulty walking and to walk all the way around the queue line would have been hard for her and we patiently waited our turn. Well that was the first thing Cheryl had to comment on "oh its fine if you skipped the line" well actually we didn't because my wife was in the line and it actually was our turn. Secondly the jacket my grandmother was going to buy had a sale sign on it. Well the store mis- labeled the item and Cheryl made a big deal about the sign either way we were going to buy the jacket. Here's the best part, she wanted my grandmother to use her Kohls credit card even after my grandmother politely declined multiple times then Cheryl said well I can give you a discount on the jacket if you use your Kohl's card I told my grandma its okay we have a 20% off anyways Cheryl then proceeded to interrupt me telling my grandmother I am making her lose her money she was going to give her 30% off but we are making her use the 20%. I understand corporate companies love the credit card sign ups and credit card purchases but to try to bully and manipulate an elderly woman for your own personal gain is ridiculous and the way you spoke to my wife and I was unprofessional and quite distasteful.

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The Wandering Soul - usedbooks - Updated May 2026

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