Kyle helped me out from the second I walked in. I came in for only 3 items, and he viewed the screenshots. I found an item recently at a gas station and this store had the item in bulk! He helped me find 4 items total and allowed me to cover the edge of the counter with products I wanted. The worth of Kyle's service was superb!! read more

I walked in with questions on a few vitamins and was recommended three different items and was told that they had a return policy. After a couple of weeks I called the store telling them that I was very unsatisfied and was given the you need to give it an easy 3-4 weeks to start to feel the difference. So I did and still nothing. I was given more bs and excuses. It was frustrating. I spent a lot of money, or should I say wasted. I will never go back. They did not want to honor the refund policy. I still have my receipt and thought about contacting corporate but I just rather not deal with them ever again read more

This location has a male employee who lacks customer service and is very rude, a Caucasian guy with random tattoos and dark hair. I went in to buy a 12 pack of energy drinks like every other month and he seemed upset that I was there and gave me an aggressive attitude. I buy supplements In that location quite often, but I won't be going back. I'll just start buying at GNC from now on. read more

Every time I come in, Ed and Mike provide excellent customer service. They're always knowledgeable, helpful, and make sure I get exactly what I need without wasting any time. If you're looking for supplements in Santa Clarita, this is definitely the spot to go. read more

Look no further people because this Vitamin Shoppe location does not disappoint! Offering a great variety and selection of vitamins, fitness supplement options, drinks, healthy snacks and so much more! You name it, they've got it! I'm pretty sure you'll find what you're looking for! You are going to love the whole set up there... all items fully stocked and the store is super clean and organized! This store is very well managed and led by the legendary Barbara aka "Barb" alongside with Rachel who are so professional, extremely knowledgeable, friendly and trustworthy, especially when it comes to finding the right products to aid in helping you to maintain your mental, emotional, and physical wellbeing! They waste no time in knowing where the items are located! Just tell them what you want; if they don't carry in store, they'll check online and... need it right away they are sure to find you something comparable! They are committed to providing exceptional customer service every single time! You can see that same work ethic in the other fantastic team members as well because they too are phenomenal! Kyle and Hayley continue to give authentic customer service like no other, it is a priority for them as well! You can see the whole team, they truly value their customer base! I'm telling you the service here is always great! Today I witnessed "Barb" train a new team member named Robby, what a positive experience that was, he rang up all my items asked if I found everything okay and after a brief conversation with him I knew right away he is going to fit in perfectly! Please it is so important to continue recognizing these awesome hardworking employees! I refuse to shop at any other Vitamin based store because as a customer when you are treated with the upmost respect in return you remain loyal where it counts! Thank you so much and please take the time to recognize greatness; it is because of the employees that we continue to do business here! Please know how very grateful we are to have you on our side! I highly recommend this location! Keep up the great work! read more

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High quality products with kind people! Everyone is pretty helpful and knowledgeable with any supplements you need and is always clean.

Thank YOU Hayley for your assistance with my exchange and recommendations. I appreciate you

My sister and I have found this location to be to very convenient and clean. We like to purchase our vitamins and other nutritional needs here. The staff have always been helpful and knowledgeable, and someone always greets us when we enter the store. One sales associate that stands out is Barb, she has helped on a few occasions, she very knowledgeable and very patient...we had a few questions and she has given us the answers we needed. She certainly is customer focused!! read more

Hannah was very helpful and knowledgeable. Greetings us as walking in and offer to help if we needed something. Great employee read more

A few months back, I went to the Vitamin Shoppe to look for a Sports Drink, which I purchased. While I was waiting, I decided to check out their other products; 1, being in the back on the bottom shelf, called Horny Goat Weed in a package that didn't give me enough information. So I waited until all customers were gone, in case this was sensitive information! When I asked an employee (not sure if she was the Manager or not), she lambasted me, saying , "What do you think it does? I was thinking to myself, I don't know, that's why I'm asking you, but out of shock I didn't say anything! Had I asked her what does St. John's wart does? Does it take away warts? No, this nonprofessional person had to make me feel Highly Uncomfortable for trying to get an education! Substandard Service, and I'm extremely Offended! This individual has No Business in retail but should instead learn Common Courtesy and seek Help for her Paranoia! If you sell a product, be prepared to have a Working Knowledge of your products! If you're too embarrassed to describe the benefits, then find another job! Your Customer Service Sucks!! Don't stop by, Run Instead !!! read more

Always helpful and friendly here. This is my go- to if I need something fast and don't want to wait for Amazon to be delivered. Easy parking and they have a good selection and will price match also. read more

Confession: I'm a poser. Am I coming to the vitamin store to load up on the protein powder or supplements? Negative. Seems like they have a great selection and can fully support that kind of interest, but let's be honest, I'm here for the Kombucha ON TAP! It's a little bar with Health-ade brand kombucha. They keep 4 flavors on tap (they had original, grape, pink lady apple and pomegranate) but occasionally swap these out for new flavors. Buy a signature jar for $5.99, then every refill with the jar after that is only $3.99. One of the Vitamin Shoppe's lovely attendants even dons up some gloves and pulls the liquid gold for you in whatever flavor combos you like. The employees are even sweeter than the kombucha and let us sample before filling our jars. Safe to say you can find me here all summer! read more

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This place is awesome. The staff is so helpful, knowledgeable and friendly. Their selection is fabulous and their and their return policy is amazing! If you need supplements vitamins or dietary products it's the place to go! read more

Huge shout out to Amber for her fantastic knowledge and expertise. My Dr had suggested a sortment of vitamins and I was very confused as to what why etc each vitamin was for. I was at my breaking point because I could not get a straight answer to my questions from a Dr or the pharmacy. Amber came thru and explained all to me . Her exceptional knowledge answered all my questions. Thank you SO much. read more

I only shop here for my supplements. Every time I go there everyone is so helpful and nice. When I started going there Rachel the ASM was the first person I met and was very patient and nice. Then my wife and I met Kyle the ASM and he is a wealth of knowledge. We call him our supplement guru. Lastly, we met barb the SM and she was very nice and patient as well. All in all the employees are the reason I keep coming back. read more

Nice employees. Convenient location. Large selection of vitamins, powders, supplements, natural products and more. Decent prices. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Valencia, California

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they had my ashwaganda. and the cashier was friendly. parking wasnt bad. clean store. recommend.

I was in need of keto Supplements, So I went into the vitamin shop where I was greeted by Barbara a very knowledgeable employee there, she helped me find everything I needed plus more. And told me about a 10% savings Monthly . I am so happy there's a vitamin store with people inside that are knowledgeable and helpful thank you read more

Really nice customer service, not too pushy, VERY large selection! You could pretty much find anything here! Also they hooked me up with some goodies! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Valencia, California

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I walked inside and asked the guy in the front if he worked there because I couldn't tell he was wearing regular clothes and sarcastically he said "No I'm just standing in the front for nothing" with an attitude and then I asked if they had chlorophyll because I was looking for it and he just had an attitude and didn't seem like he wanted to work. I am a very nice person so I don't get why he was rude but I will complain next time this happens. read more

Love love love this location honestly they are the most sweetest and most amazing team ever they are super nice and super chill. I had an online order and they went above and beyond when I went to pick it up. Honestly their hand written note made me feel very special. Honestly everyone come here and they are very knowledgeable of everything . I'm so happy with my Lenny and Larry cookies best of all they are cheaper here than anywhere else read more

The Vitamin Shoppe - Thank you Valencia team for your wonderful message made me feel special - Vitamins & Supplements Near Me - Valencia, California

You'll find anything you need. This place is clean, and the workers their are really nice.

Went in to go window shopping to see product selection and prices. Everything was clean and organized. They had a lot of products that interested me and the staff was friendly for the most part. Only issues is that it's still a little pricier than what you can get online (not by too much though) and the staff was not aware of certain product sales they when i went to make my purchase. Update: made a purchase online, had some discrepancy on the order on my part. Walked into get some assistance, and received so much help. The staff were so friendly, helpful and considerate. I hope all my future experiences with this shop are like this. read more

The employees here are nice and helpful without being too pushy. Prices are right in check with other vitamin shops. Though they do seem to do sales often, which is nice. Convenient location that is well maintained. They have a nice selection too. Keep an eye on their samples platter and sometimes you can find a goodie to try out for free. read more

Would love to give a huge thank you from the bottom of my heart to The Vitamin Shoppe, I reached out to them about sponsorship for my son & his squadron after being deployed to maybe sending product to them .Reached out to their cooperate office and spoke to Danielle the department that takes care of this, she went above and beyond to make this happen for our Military men & women that are serving our country proudly. Thank you from one greatful Military Mom. read more

Very organized & clean. A bit overwhelming with the wide brand selection but staff are very knowledgable & more than happy to answer questions. They carry holistic as well as science engineered products which is great for those who need to be cautious about ingredients. A whole section of protein powders and performance enhancing supplements available too. read more

The Vitamin Shoppe - All things health you'll find it all here!! SPECIAL: Month of April, All Vitamin Shoppe brand BOGO 50% off - Vitamins & Supplements Near Me - Valencia, California

The manager Michael was helpful in getting me a potent high energy herbal supplement. Korean red ginseng. Very knowledgeable. However, I agree the prices is more expensive. On amazon, it's 15 dollars for KRG, in this store $20.00. More expensive because of the overhead? The customer service is excellent. Another thing I noticed, the cashier who rang me was averse when i told her I'm doing a review. Suddenly the cashier was abruptly prompt with me. When I see the negative reviews I know why. I don't know if her attitude changed because I am a yelp reviewer or its because of race like a fellow yelper claimed. I believe it's the Yelp reviewers got them on the edge with me. Note withstanding, their store is wide, clean and brightly lit. Do I price check first before you buy read more

The Vitamin Shoppe - Most potent health supplement. Michael of Vitamin Shoppe told me. Prices are cheaper online. Better check your prices before buy - Vitamins & Supplements Near Me - Valencia, California

I never really ventured into any Vitamin shop until recently when I needed to buy a specific DHA Pre-Natal supplement for my wife. I don't prefer to buy vitamins online because of the fear of getting a bottle expired or near it and then having to return and buy again. I tried GNC first for the same supplements, but not only did the local GNC did not have it in stock, the store felt it still catered to weight lifting / workout supplements than vitamin supplements. So glad I walked into the Vitamin Shoppe where the store employee quickly pointed me to where the supplements I wanted were and the prenatal supplements were on sale. So not only were they well stocked, I saved about $5/bottle. Nice! read more

Amber is super sweet! And so was Barb. They helped me find what I was looking for and were knowledgeable and professional and always help me with my needs. Why I don't go to any other vitamin shoppes like north ridge which has horrible reps. Thanks again Valencia Vitamin Shoppe! read more

Thank you Chantal for the great customer service. My wife and I love going to this Vitamin Shoppe. The staff is always friendly and knowledgeable about the supplements in the store. They also have a great selection of Halo Top flavors. The deals here are amazing and we are always pleased with the money we save with the supplements we buy here. read more

Friendly, genuine customer service over the phone and in person, decent retail pricing and a solid selection of supplements, vitamins and health-related goods. Good to have a spot like this locally. read more

I have been in 2 times in the last few months or so and I love coming here. I buy a lot of my vitamins/supplements online, however I needed something same day, and to my surprise a lot of their items were the same price if not cheaper. The staff was friendly and helped me find some options for what I was looking for. Definitely will continue coming to this store. read more

I walked into an empty store with my mom. There were three employees chatting at the center of the store. I walked around for a couple of minutes while they talked before asking, "Hi! Can I get a little help over here?" I asked the woman to help me locate a product in the store, and she began a very unhelpful monologue about what I was "actually" looking for, trying to explain the product to me. I know the product. I'm asking where I can find it. I take the supplement daily. I'm out. She was so irritating and such a bad listener that I left the store without buying what I needed. I'm happy to get my MCT oil at a local crossfit box, thankyaverymuch. read more

I rate this place NEGATIVE TRIPLE ZERO if there's an option. The staffs here are very rude, mean, cold, inefficient, unfriendly, racists. I came here as first time bec I was referred by friends. The lady this morning named (Carol) to begin with was already not pleasant then I came back again Ohmygosh the worst experiences ever. This kid (named Casey-found out from Store manager) who he claims was a manager in store not wearing a badge very improper treated me with unfairly and differently like discrimination. I have experienced prejudice bec of my nationality. I came back to return an item as Carol said and this guys right away judged can't return this and I said why not it's not open I was here this morning. He then looked at the item and sure enough finding out it wasn't open like I said. He mannerism were so nasty. I told him he should inspect first before judging me. He didn't even say sorry he just started processing my return I asked him his name was he didn't want to tell me bec I said I want to put a review on yelp. He said in quote" I'm not gonna give you my name if your going to give us bad review." I was fuming how his reactions that I asked for his store manager number or customer service to teach him how to respect his elders and my bad experienced I've had today. I called and spoke to Theresa Harris and told her what happened. I'm going to follow up about this terrible experience as a new customer. Ugh this place sux read more

I cannot give this place a one because they do sell vitamins and were open when I walked in. My problem was that I needed liquid B6 for my child and I called to put it on hold. When I got to the store the girl lied and said they did not sell it in liquid form and only in tablets. When I asked if there were child friendly B6 vitamins she rolled her eyes and snapped that they don't make anything child friendly. I came back to the store later and I guess it was a miracle because they had B6 in liquid form. So after two trips and several phone calls I got what was there in the first place. Sorry that I interrupted your special time with your iPhone. I won't come back. This is why this store will close down. read more

Decent prices but the employees are pushy and sales driven to the point its annoying. Unless a customer is asking for advice none should be given. It's frustrating to have someone who clearly doesn't lift try to persuade you into buying another product other than the one you are set on based on their "recommendation". No thanks, you can tell corporate I'll stick with what I came in for. read more

Super helpful, they listen to you and make sure you find what you need, not just trying to sell you their brand unlike other shops. The guy helping me was very nice and explained everything thoroughly, I'll wind it up getting some liquid turmeric and some liquid glucosamine for my joint pain, very competitive pricing, great selection. read more

Worst Vitamin Shoppe I've ever been to. I was in the store for 15 minutes walking around trying to find what I went there for and neither of the two women working there asked me if I needed any help. One of the women walked by me twice and didn't even acknowledge my presence. I finally gave up and walked out. I'll go to Vitamin World or GNC from now on. Vitamin Shoppe is way overpriced anyway. read more

Great store, well organized, many brands and selections. The associate who helped me in the store last night was very knowledgeable about vitamins and supplements. He was very helpful and courteous. Made for an excellent shopping experience. read more

I called with a question and was on hold for 11 minutes. Then I asked if I can talk to an herbalist and was put back on hold again for minutes with no response, so I hung up. read more