The customer service team was incredibly friendly, helpful, and knowledgeable. They made the entire experience smooth and enjoyable. read more

The Vitamin Shoppe - The customer service team was incredibly friendly, helpful, and knowledgeable. They made the entire experience smooth and enjoyable. - Vitamins & Supplements Near Me - Orange, California

Awesome place worker was completely honest what was great and what to avoid. They informed me of products were good and on sale. I strongly strongly recommend coming here felt super comfortable throughout the entire store and talking to them no pressure at all. Plus the bags are nice haha. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Orange, California

This has been my go to location for years! Ash and Alex are always helpful with my everyday needs whether it comes to my training essentials or if I'm just browsing around. The store is well organized and the staff here is very knowledgeable. read more

I love this Vitamin Shoppe. I always get greeted with a friendly hello from people who are willing to assist you with anything you are looking for. Today I came for some protein bars and Tony helped recommend some new ones to try. I love a good recommendation. The area is very clean, neat, not too congested walkways and lots of stock on hand. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Orange, California

Best vitamin shoppe in the county. The staff was extremely knowledgeable and went above and beyond to help me find exactly what I needed. They took the time to explain the products and make sure I understood how to use them. It's rare to find this level of customer care these days. Make sure to stope by here. read more

Amazing service to receive inside. Lots of items in stock including various teas. Got what I need anyway but helpful on protein powder. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Orange, California

I was there early after opening time looking for a particular brand, mg dose and flavor of melatonin that their web site showed they had. The person working (franchisee owner?) even searched for it in closed boxes that were waiting to be stocked on the floor. As it turns out, the packaging changed and so the web site package pic is old (used to say "sublingual" but now just says "lozenges" - which are dissolving). But the store person was SO great to go to all that length to look for the exact product! Thanks for the great service at this store! read more

Found exactly what I needed. The employee was very helpful (sorry I didn't catch his name)

Zack has the best customer service and was extremely helpful and polite, thanks Zack for making my vitamin shoppe experience stress free read more

The Vitamin Shoppe - Vitamin Shoppe on Tustin and Katella in Orange - Vitamins & Supplements Near Me - Orange, California

So when im to impatient to ask my PIC to hook me up with supplements, I come here on short notice LOL. Always do my research on what I want before walking in. So far everything I've bought I love. I even bought my dog , doggie mouthwash. I get nothing but great customer service. I never feel intimidated or to dumb about my questions on certain supplements with the staff. I get space while I shop there to. No one hovering over me. I find everything I need spur of the moment here. Great parking as well. I will continue shopping here :) read more

The Vitamin Shoppe - Watermelon cellucor 31.99 - Vitamins & Supplements Near Me - Orange, California

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Amador is funny and super knowledgeable give him a raise immediately! he was cracking jokes and was able to help me find a perfect alternative for the product I needed that wasn't currently in store 11/10 customer service read more

The staff were really nice. However, I will say just like any other supplement store. Do your research of what you are looking for and need prior to going into one of these stores. You are able to ask questions but a lot of times in my experience I have noticed the employees do not have much knowledge on the products being sold in the store. So just do yourself a favor , save your breath and do your own research. Also, check the prices if you are looking to buy something and they have a larger quantity that seems like a better deal do the math prior to just purchasing the item. I almost made that mistake of buying the larger quantity rather than two smaller containers and the larger container wasn't a better deal. Typically buying in bulk is better but not always, I almost spent an extra $5.00 that I didn't need to spend. Overall, the store is very clean, and organized. Sign up for the rewards program, its free. read more

Daniel was very helpful and knowledgeable and help me find the right product. I had called earlier to get some info on a product and he help me call and answered all my questions. Great service and clean store and you get free shipping after $25 from the website read more

Vitamins and more! This shop recently opened where Conroy's Flowers used to be. They have lots of vitamins and supplements. The staff here seems to know their products well. I was helped relatively fast. Prices are reasonable and parking is easy. Overall, an AOK experience but they didn't carry two of the products I needed and didn't have anything very similar. read more

Did you know they have supplies for pets? They do! We were at the PetCo nearby to purchased Vets Best Shampoo. It's the only shampoo we can find that doesn't cause our Shih Tzu to scratch. Well, PetCo was out, so I google Vets Best website to find another location and what do you know? The Vitamin Shoppe is listed as a vender! Who knew?!!? So we pop on over, and much to our surprise, they had is in stock AND it was less expensive! And not by something like 50 cents, but a couple bucks cheaper! We were surprised. They even had a better selection than PetCo. The Vitamin Shoppe as won us over for our pet supplies from now on. Too bad they don't have dog toys. read more

A store like this makes me want to NOT shop from vitamin Shoppe anymore. For the third consecutive time they asked my phone number (Camryo) for points. She encouraged me to shop specific more dollars to get 10 $ more the next time.However when it came for me to pay, they said that you can use your points towards the next purchase! This next time seemed to never happen! After I insisted the last time she said "my manager wanted to give you the 10$ off as a favor, and since he is not here, I can not give it to you"! she finally gave me the 10$ off, although with a bitter attitude. read more

I placed an online order to have it picked up at this store. After a day, I called to check the status and they could not locate my order. The employee was very unhelpful and didn't resolve the situation. In the end, my order ended up getting cancelled by Vitamin Shoppe. Went to GNC instead. read more

This is the best nutrition/vitamin shop I ever shipped at! The customer service was on point who helped me out and answered all my questions was Jordan he is very knowledgeable and super cool I'm going to make these quality gainz thanks to you, you the man Jordan! read more

I needed some new multivitamin and since this place is next to the dealership I was getting my vehicle worked on I rolled up. This place is very clean the staff is very friendly very informative about there products they gave me samples of other item to try. I found a new multivitamin pack I wanted to try the price was priced incorrectly it was actually cheaper then it really was but they still honored the discounted price. That was nice of them and next time I get my vehicle worked on Ima go to this Vitamin shopp and buy more stuff all because of the staff friendly attitude. read more

The Vitamin Shoppe - Good stuff - Vitamins & Supplements Near Me - Orange, California

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Guy behind the counter accused my girlfriend of stealing and followed us out to my car. Never going to shop here again. GNC was more knowledgeable and friendly. read more

I went in to buy some protein bars. I wanted to buy a box but I wanted to swap out 1 or 2 bars of a different flavor so that I can test it out. (Same Brand). The employee Mo said that he could not give me the discount on the box since I put in a different flavor. He said he was unable to make an exception as it was the company policy. So... I bought only 3 bars instead of a full box. I see no reason to make this my Nutrition / Supplement store of choice. If you can't be flexible with a customer and apply some common sense to a situation then I am not interested in being a customer. read more

I came to the Tustin location after being treated HORRIBLY at the Main St. location. This location had a better selection than the Main ST. store, the employees were very polite and helped me find everything I had on my list (items I had seen on their website and all were in stock), did not hover over me while I shopped and they did not try to sell me anything I did not need. I highly recommend this location to any potential customers. read more

I don't think I had ever stepped foot in a Vitamin Shoppe before so I didn't know what to expect. This location is big, bright and well stocked. An employee asked me if I needed help a few mins after getting there, I told her what I was looking for and she walked me over, explained the different ones and let me be, I couldn't have been happier! I hate being hounded as I look around or try to get me to buy something I probably don't need. Customer service was great, I'll def come back. read more

Had a terrific experience here a week or so ago. Shawn and Veronica were very helpful in helping me process a return from an online order and made me feel appreciated as a customer. Would definitely recommend this location to others. Thanks guys Mike T read more

I give 5 stars because the place has a complete supplement inventory. Unlike Bill up there who needs to be coddled to feel like he's getting service, i don't shop with an eye to be dissatisfied. He wanted the employee to open a box of protein bars so he could switch out some flavors, which is a lame request. Most customers won't purchase opened items, so that is why they have that policy. Feeling like you got bad service because an employee didn't want to risk their job to violate policy for you is really indicative of your poor level of insight, practicality, patience, and respect. Then to rate them poorly based on one experience where an employee followed protocol is a chump move. read more

One of my favorite places to come to for all of my nutritional needs! The staff is very friendly & welcoming.

Went in to look for vegan protein powder and was assisted by a male employee who was incredibly knowledgeable. He talked to me about what vegan powders he likes and even gave me a few ideas for things to add into it. I'm very happy with my purchase and will continue to make the drive over to this location for my supplement and protein powder purchases. read more

Never coming back. I placed an online order for same day pickup. This was ordered in the afternoon so they had about six hours to fill the order. I never received the email that it was ready to be picked up until the next day.... The whole reason I did an online order for picking up is because I wanted the items the same day instead of going through Amazon and waiting for shipping. I finnally stopped by and picked up my three items and drove home. Upon inspection of my protein drinks I found out that they had expired on 04/11/2019. I picked my ordered up on 04/12/2019. That means they had the nerve to fill my online order with an entire case of expired protein drinks. They did issue me a refund but only after I declined a different protein product by that point I just wanted to get out of there since I had to drive there twice. read more

I'm a few months too late on writing this review but I don't care. I came in one day at this location to re-up on my supplements. This employee named Naomi who I was told is an assistant manager rung me up at the register. I gave my vitamin shoppe card, and I made the purchase with my debit card punching in my PIN number. She bagged my items then before handing them over to me she tells me, "I need to see ID". Of course I'm confused, shocked and pissed. I asked, "why do you need to see ID?". She responded, "it's store policy, we just got an email about it". So I told her, "I already made my purchase, so if you think I stole my own debit card, call the police now". She didn't and handed my items over to me. Ever since then, I have dreaded walking into that store. One thing I hate is a racist person. I hate them with a passion. She makes me uncomfortable every time I walk into that store. I always have other employees ring me up. I've been going to vitamin shoppe for the past 3 or 4 years in New York and California. I've never been asked for ID. So out of the blue you ask me for mine AFTER I make my purchases? I should have contacted corporate and got a lawyer involved. She's an obvious bigot, racist and complete idiot. I hope she reads this because of her I mostly order my supps online now and sometimes go to a different location. I've spent lots of money at Vitamin Shoppe throughout the years and it's a damn shame that they have this monster working for them. I'm sure they can get someone else to work for $15 an hour there. By the way, I've been to a few other Vitamin Shoppe's after this situation and they all said the same thing, there is no store policy to ask for ID after making debit card purchases. Maybe Naomi has her own store policy for minority customers. read more

Danielle so willing to help in every way possible. Very personable, very helpful! Thank you Danielle! A++

I had never been to a Vitamin Shoppe before since GNC was always closer to me. I happened to be in the neighboring shop and remembered to pick up a pre-workout. I figured I'd check this place out. Curtis was welcoming and helpful. If you are in the area, check this place out. read more

They've got everything you need for your fitness goals plus a nice selection of pretty good in house brands to fit your budget. GNC doesn't even come close. The staff is pretty friendly. My only critique is that I wish they were more knowledgeable about their products and fitness in general. Fortunately I'm a trainer so I know exactly what I need. But a noob would have a difficult time making the right decisions if they had to go at it alone. But if you know what you need, you're sure to find it there and for a competitive price! read more

Love this place. Great selection, knowledgeable staff, and low prices. I don't think I've ever been inside a vitamin shoppe before, but I was very impressed when I asked an employee about some supplements and he was able to answer all of my questions accurately (I Googled it). I'm definitely coming back. read more

I felt really unwelcome on the store. There was myself and another woman in the store and the older woman with glasses seem agitated about me asking her questions. But she readily sprung to help the other woman who wasn't even seeking her help. I love shopping in this store but will not be coming to this location. I almost felt the woman was racist since she was willing to help the Caucasian woman instead of me. I finally was leaving and asked for her name and she then told me "Chanese" or something like that. Then she finally asked me as I was walking out the door if I needed any more help. This location lost my business for sure... And I usually spend hundreds of dollars. I usually buy from Puritan. Very unprofessional of Chanese to be racist and not treat all her customers the same. Very wrong and needs to be remedied read more

I have to second what others have said about not feeling wanted at this particular store. Employees have no personality, and don't interact with the customers. Furthermore, the prices are 30% higher than other comparable stores. When asked if they would price match or discount they replied with a firm no. While i understand the outrageous pricing may not be directly attributed to this particular store, and come from a higher corporate lever front line management should still be able to discount when appropriate. The manager or employee could have given a discount especially considering how much over it was. It's understandable that their prices not be as low as online retailers, but when a gnc store is selling the same product 30% lower it signals greed on the profit margins. read more

Great experiences at this store every time I come here. Except one lol but always a great time when Melanie is working! She always tells me about the latest specials and discounts!!! read more

i guess if you dont look like fitness people u dont get service... my friend asked about appetizer suppressant and she couldnt help us... they need to hire people with knowledge and if she was a manager dam they def need to get rid of her!!! read more

I just came to the store and she give me a really bad customer service especially the lady that it was more interested and talking about her kid then helping me or guide me where is the product. She was about talking to her friends instead of helping the customers. Her is excuse was that she was counting the register but that didn't stop her from talking to her friends. Bad customer service !!! read more

The Vitamin Shoppe is great. I always get great service here at this location. The staff goes out of their way to find out my needs

I visit the Vitamin Shoppe often as I purchase my supplements here, however, I have never submitted a review before because the service has never been the best and as they say, if you don't have anything nice to say don't say anything at all. But this time, I have to write a review, because the customer service I received by Hank the assistant manager was amazing. My son and I walked in to the Vitamin Shoppe in Orange and Hank acknowledged us when we walked in, then walked up to us to ask if we needed help finding a product, which we did! He helped us finding all the products we needed, assisted me throughout the whole transaction and off we went. He was helpful, attentive, super customer service oriented, his tone of voice was calm and courteous. During my transaction he mentioned he works at the Costa Mesa store and was helping Orange store for the day (insert sad face here). Wish they have more representatives like him. I had one of the best experiences I have ever had at this store. Great customer service by Hank! Thank you so much, you truly changed my view of this store! I will definitely be visiting the Costa Mesa store soon! read more