Don't ever go here, they don't care about their customers, everyone is on a bad mood, 0 stars to…read morethis location, also would it kill them to offer delivery services

I've been here many times, today I did a pick up order. While waiting for a gentleman to come back…read morewith my change and my order I hit my nicotine vape, very gently and not blowing out a cloud of smoke, I told him thank you and put money in the tip jar, as I was walking out a lady (with rainbow eyebrows idk her name) came out from the back and loudly said "JUST SO YOU KNOW THERE IS NO SMOKING ALLOWED IN HERE" where I then said oh I'm so sorry, and she proceeded to say "ACTUALLY there is no vaping anywhere on our property" which I proceeded to say okay..I'm sorry, and she then rolled her eyes at the front desk lady. Honestly I get it, my bad, however that is not how you address a situation or problem especially after I apologized. I wasn't smoking weed or leaving a cloud of smoke, so her attitude and eye rolling was ridiculous. I will never visit this place again.

I've used their products for a while now, my whole family loves it! Shipping is fast, quality is…read moregreat.

I tried The HLC because I wanted to eat healthier but never have time to prep my lunch the day…read morebefore. So far I've had two orders, they are delivered weekly. The meals are very tasty and portions are on the bigger side. I am very impressed by the meal quality. There are lots of proteins in every meal. Not all meal delivery places do that. Customer service is always friendly and the ordering process was convenient. I will definitely continue ordering.

Let me just say I LOVE WESTERN TOBACCO. They are absolutely the best smokers shop around. The staff…read moreis cooler than the other side of the pillow and very helpful! They stock everything you could ever want or need wise of smoking, vaping, and they carry good kratom. They are willing to work with you to find the product to fit your budget. I have never been to a better tobacconist in the area nor at all anywhere else! You may not think smoking is cool but Western Tobacco is DEFINITELY cool by being the coolest smoke shop around

you shop make sure you check the dates because they sell expired stuff and they tell you they just…read moregot it in the to me and told me oh they just got the I couldn't see the expiration date I had to go home and use a and it was bought in 2023. It is 2026 and when I tried to return it the next day they were closed. Back up there today 11 April and he tells me no I can just exchange it I had to go purchase it somewhere else because they were closed and he says there is no return policy in the store is it listed that there is no returns and he's like it's receipt, but he did not give me a receipt. He did not offer me a receipt and when I did ask about his registers, he told me they were broke down because of him remodeling so just be aware of what you buy in the store if you go there I hate to see this happen to somebody else. I would leave zero stars, but I have to leave at at least one for this to register.

Great service large section lots of different selections great price too best around for miles…read moredefinitely go here for your smoking needs

They sell weed too! Don't leave that out! Quite a few different strains. Not sure how fresh their…read moreproduct is however. They keep it out on the counter in large plastic containers. Nothing like I've seen at a legit dispensary. Very interesting.

First time to HofE in A2. Super friendly Budtender and really nice selection in variety of types…read moreof products. Pricing is very fair for the A2 area. Very rewarding to new patients. Absolutely recommend and well worth the drive.

Best Dispo in Ann Arbor, staff is very friendly, knowledgeable, and informative. Local woman owned…read moreis a bonus.

So I stopped in today on my way to the gym. Driving by the signage and light caught my eyes so…read morethere I stopped. Can you say OPTIONS! Man, this place is doing it right! The guy who runs the place, Jake I think is his name, is very intelligent and know his products. I think I found my new home at VSS and they even have a sister store in Dearborn!. Thank you guys!

Very nice kind caring people definitely take care of their customers and clients and make everyone…read morefeel a little better about themselves each day

Lloyd the owner is cool AF and educates customers on vaping along with the history which was…read moreinteresting to hear. Very fair pricing in terms of the E-Liquids and a very unique selection. I noticed a lot of neat CURRENT vape kits that I will be returning for. Lloyd even made things right when my e liquid exploded in my car, losing half of it. Gave me another with no questions asked on account for a packaging problem. More upscale than most smoke shops, definitely not a trashy or sales pushy environment. I was educated not pressured, I LOVE that. I'll be back!

Well... first of all I do not vape, my wife (as of tomorrow ) however does. She had been doing…read morebusiness here for about 3 years, and has never really been blown away by the customer service, in fact quite the opposite. Despite the proclamations by the owner that he prides himself on customer service, he has often treated her with disdain ,bordering on contempt. She went in last week to pick up supplies , and had her sale rejected by the owner, who told her he could not sell her the amount she wants because If he did so, he would run out of his supplies, and not have it available for other customers... He bemoaned the fact That he always runs out and can never service everyone who wants it . Quick side note, I feel I have to mention that being in management for 20 years, I have learned that one key to a successful business is Having product on hand, instead of deriding A paying customer for wanting to purchase the product, perhaps it would be more beneficial for him to order more inventory, so that he can actually sell to guests who want to buy. The way he runs his stocking, seems counterproductive to a successful business, but that's just me. Anyway, he asked why she wanted so much, and she said she was stocking up... We are getting ready to be married, we are going out of town, she wanted to make sure she had an ample supply of a product she knew she liked... Lloyd( the owner/ manager) Chose to showcase his exemplary customer service by remarking to her "why do you need to stock up, what is going on a zombie apocalypse or something I don't know about" ... I don't know, maybe I'm weird, but to me that seems to Have all the attributes of the opposite of good customer service... But what do I know? She came back out to the car, visibly annoyed by the interaction, and after hearing her tale of woe, I decided, being the gentleman I am, I had to go to my fair lady's rescue and defend her honor, so I decided to go buy the stuff for her (yes, I truly am a hero) OK, here's where it gets a little dicey... I'm kind of... Extra... I can be a patronizing annoying smart ass, and no, it does not require an awful lot of effort...So when I went in, I was looking to be as annoying and passively aggressive as I could. I went in posing as a Vapor smoker, Being perhaps a bit loud and flamboyant... Of course I mentioned that I was stocking up because the dead rising and a zombie apocalypse was close his hand (Just echoing back to the rude comment he made to my wife), Bought the product, and made sure to proclaim loudly to my wife who is waiting in the car as I exited the store that I did not believe the owner liked me either. Consequently, Apparently my wife is now banned, as I would assume I am... And that is fine, that is his prerogative as an owner... Just as it is my prerogative to leave a review... where it gets silly is that he threw a tantrum and deleted my wife's mother's rewards points . Lol , seems a bit childish to me,But whatever... Anyway, just felt I would rant... Listen, I don't want to go to lose Business, other than my own LOL, I just want him to try to not be so snarky, not be so rude or condescending... Then he can avoid having sincerely irritating people such as myself come in just to give him agitation... Just saying...I'm giving a three star because quite frankly, I don't want to see the guy go out of business, on a personal note is probably closer to a one...Just try to be nicer dude, LOL... I'm sure my wife can find this garbage anywhere, but, seriously, she's been a customer for years, you really couldn't treat her any better than that?

Stopped in here today after reading the reviews and I'm so happy I did! I had been wanting to quit…read moresmoking and never had any experience with vaping, so I was a little nervous because everything I read online was so overwhelming. The guy working (I'm assuming he was the owner) was friendly and made me feel comfortable, and was extremely knowledgeable. He knew exactly what would be perfect for me, and let me try out some delicious liquids (I settled on milk & honey and peach). To top it off he gave me a great deal, definitely was not nickel and dimed. I honestly can't wait to go back and grab some more flavors! I'm so happy with vaping that I've already tossed my cigarettes in the trash. Not to mention my husband is completely THRILLED that I don't smell like an ashtray anymore! Completely 100% happy with this experience.

Yes this is the place to go for vaping supplies. You won't get some fake Chinese rebuilt MOD. The…read moreperson behind the counter is going to make the juice for you while you wait. Nothing in imported from China juice wise. The customer service is number one. You feel like you're walking into your best friends house and not treated like some cash foolish sap. The guy who owns the place even told me that they fired a guy because of his lack of customer service. That says something about a place. They carry a limited supply of other peoples juice, all made in Detroit, but why should they. They make some of the best juice I've ever tasted! This is a solid shop! Prices are just as good as those online and if yours breaks, they will fix/replace/refund you! Try to get some website or other vape shop that does the same? I know that for a fact and I stand by them 100%. This is the place I will drive 20 minutes out of my way just to get a bottle of juice and have a fun talk with the owner. You don't even have to buy anything, just the conversation is good. The decor is a little on the weak side, but I didn't come there to spend a Saturday afternoon with the kids. It's a vape shop. The air is full of clouds. The flavors are good. How's this for a wild idea! THEY WILL MAKE YOU WHATEVER KIND OF JUICE YOU WANT!! On or off the menu of your mind. I don't need to write anymore. You're just stupid to give your money away to anyone else but here. Enough said!