Super nice people, wonderful variety of fibers, and they provide an open crochet/knit every Saturdayread more

The owner is so nice and helpful. The yarn selection is amazing. I found some yarn I really liked…read moreand she helped me find a pattern. Later on ...like 4 months later I came in asked for more of the yarn, but didn't know the name. She asked a couple questions and viola she pointed me directly to it.

I took my sewing machines to be serviced at this location. I live over an hour away. When I picked…read morethem up, I took them straight home and was eager to start sewing. I started to use my Janome and I used it for about 5 minutes and I could not get it to work correctly, the bobbin area was not moving correctly and the needle kept jabbing on metal. I then tried to use my Bernina and the thread cutter would not work when I tried to cut. I then called the quilt sampler and informed them about my issue. I also advised them that I lived too far and I was unable to take my machines in any time soon because I was in the process of packing, moving and unpacking. The manager assured me that it would not be a problem if it took me a while to get them to Springfield. I finally took them in Yesterday on 6/25/2026 and they repair guy called me back and stated that they are not responsible for the way my machine was lifted up from the side. They told me that it had been dropped somehow and IT HAD NOT been dropped AT ALL! And I advised him that the only person that had lifted the machine when we were moving was my husband. He then proceeded to tell me that he didn't care who held it or what happened to it. I thought maybe he had been having a bad day. I went to the store and I shopped for some items and left after spending an additional almost 100.00. Fiesta of all they stated that it would be a while before then could service it or there would be an additional fee if it was serviced that day and I should have called ahead of time. I had no idea so I didn't call. The next day the manager called me and stated that there would be ban additional service fee because I had taken too long in returning my machines to the shop.. AFTER I EXPLAINED TO HER THAT I COULD NOT GO IN ANY SOONER! She then started to say that we dropped the machine. It is a Bernina 710 and it is so heavy that if it would have been dropped it not completely broken, the cracks would have been at the bottom of machine and not the top. Anyways.. I told her again that I didn't drop it and I was too stupid not to check for damages when i when they returned for jt. (My fault) but I know no one touched it because I live alone with my husband. And he didn't drop it. She then started to say that the only thing they did to my machine last time was service it. I told them they took several weeks about 3 or 4 with my machine because they replaced a part. She then left me on hold and came back to tell me that I was right but the problem they fixed was nothing to do with the board that is messed up. And not in the same area. They fixed my knobs on the machine and THEY ARE by the area that they were working on. She then started saying that the thread was probably damaging my machine. I told them no because I was using The store brand thread from MSQ (Missouri Star Quilt Shop) so she then proceeded to tell me that I had used 60,000 stitches on my machine so they couldn't service it unless I paid because it was a different issue. I then hung up on her because I was so LIVID and had to contain my anger!! UGH! I am SOOO upset right now! If I could give them ZERO stars I would. I also feel very stupid for not reviewing their reviews before going thereto buy my Janome and to get both of my machines serviced! I see now how many terrible reviews they have about there machine servicing!! This will NOT be the only place that I make a review at and I will find every place possible to post a review! And I will NOT be changing my review unless they make this right!! And you better believe I will be calling the better business Bureau!

I had a great experience at the Quilt Sampler purchasing a new sewing machine. The manager is very…read moreknowledgeable about the machines they carry and helped me make the best choice for my needs and budget!

Knowledgeable, friendly staff. They have helped me with many projects over the past few years. Not…read morea better store in Missouri!

I just bought a new sewing machine from Merrily. I live in St Louis and drive to Springfield to…read morepurchase machines and supplies from this shop. Best prices and service I've found.

Out of the couple places we've been for painting pottery Firehouse had the better selection and…read moremore of an ambient atmosphere. Only thing is just be prepared for the price because it can be expensive other than that the Women who work here are sweet, kind and beautiful. Thank you for having a pep in your step and for caring about your customers

My husband and I have been to Firehouse Pottery many times as a date night for ourselves as well as…read morebringing family members. There has never been a time that we haven't left with a feeling of joy and satisfaction. All of the employees are anxious to help with any project or answer any questions. This place draws people in and exudes happiness! We cannot say enough positive things about Firehouse Pottery, except go for yourself and enjoy!

They carry a wide variety of fabrics at reduced prices. I especially liked all of the batiks that…read morewere available.

So much to choose from and such reasonably priced fabrics. Seems to have a huge selection of…read moreBatiks. The store is well organized. Be sure to check out the bargain room. You just never know what surprises you will find there.

I waited 3 hours for one of their estate sales and every single item I lined up for was presold…read more Literally 15+ items (shown in the photos) that were all gone. The person working gave me several different stories. Saying the family came and then told me "Well we have an ebay guy that comes and takes the better stuff." A complete waste of time and very shady way to advertise sales. I will not be going to anymore after this experience. Estate Sale 101 is don't sell the items advertised before the sale starts!

I love Everything about this florist! I live in the US and blindly ordered - WOW! gorgeous flowers…read morethey were just perfect for my daughters birthday And delivered!!!! thank you so much for loving what you do it shows. just wow!!!!! thank you so much !

My daughter is crafty so this store caught her eye so we stopped in. From the outside it looked…read morequite dark inside, the entrance is almost obscure on the right side of their building and no store hours are listed anywhere. As you enter there appears to be a frame shop attached. There was an older, unsmiling lady with short hair busy in that area. She made no attempt at greeting or pleasantness. Speaking to her was my mistake. My daughter had already entered the main portion of the store so I proceeded in. Fortunately the younger, dark-haired woman at the counter understands customer service. My daughter really liked their huge selection and so did I. I have decided to become a scrapbook person also. If scrapbooking is something you're into this store likely has what you need. If excellent customer service carries a lot of weight on where you spend your money this store gives the impression of hit or miss in that area.

I placed a preorder with Scrapbook Generations. This is my first time purchasing from them. They…read morecharged my credit card back in April. The products were suppose to be in stock May 20th. It is now May 23rd. I have not received an email that my order has shipped or delayed. I have heard nothing. Not likely to do business with them in the future. Disappointed customer.

Great experience. Solid customer service and the product never disappoints. Bought a few pieces for…read moremy wife and she loves them!

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.