I had to wait a bit for someone to arrive at the reception desk, and there was some confusion over…read moremy booking since I booked through the agency at work. But it all was sorted out easily. My room was small but functional, and you get some limited free wifi time but it is really cheap for a 24 hour extension. The beds have been recently replaced and are really good - I had one of the best night sleeps I've ever had when away for work. The breakfast was a bit so-so. It was fine, but not exciting. All in all, I'd return - and it has improved my view of the chain -I'd easily put this on par with a Premier Inn.

Not a bad version of a Holiday Inn: it's in a modern building, but a nice touch is that it…read moreincorporates a 15th century barn, which now houses the restaurant. Service, check-in and cleanliness were all up to scratch, and the staff were friendly and helpful. The restaurant is actually rather nice, and not too expensive, and there's a large bar with lots of natural light (and real ale). It's conveniently close to the M20 for an early morning start from Dover (and much nicer than most of the hotels in Dover, which in my experience rather exploit their captive market). I gather that it is popular for wedding parties, so beware if booking at week-ends!

Holiday Inn Ashford Central is a perfectly adequate, if not inspiring, place to overnight in order…read moreto catch the Eurostar at Ashford station. The rooms are basic, the restaurant just OK (though there are some other nearby eating options.). The air conditioning worked fine and the staff was helpful in booking an early morning car to the station. I found the price a bit steep for what you get...but no real complaints.

Convenient for the town. Comfortable bed and tasty breakfast. Sue the owner looked after us very…read morewell. Recommended.

I really enjoyed our stay in the hotel overall - fairly close to the train station, nice comfy bed,…read morefriendly staff. This time we even got two sets of towels (in the past we used to get one). Drawbacks for me was that they only had black tea in our room (no green or decaf and I can't really drink black tea in the evenings due to high caffeine). The breakfast itself was nice, however, in my opinion, the device was way too slow, and we had to be somewhere else, so I was constantly on the edge, plus they messed up our order a bit (not a big deal, but if you are doing everything slow at least get it right)

A Premier Inn is a Premier Inn but I'm always impressed by the friendly receptionists and comfy…read morebed! Big room, soft pillows and desk space. This place is fairly quiet so a good night sleep expected. Also leaving very early so we were given a complimentary cold breakfast to take with us! Could be made better with more tea selections and biscuits!

Friendly family run hotel right on the fropnt, with many rooms offering seaviews…read more Popular with anglers and gofers, resident chef Michelle Spain will even prepare guests catch for dinner in the hotel's Waterside restaurant.

A shocking experience. Food was extremely greasy, stupidly over-priced condidering what you are…read moregetting and the coffee is terrible. I had a cappuccino froth on my mug of a double espresso.

We had a great lunch even tho we had to wait for over an hour for our starters would have been a…read morenice gesture if we had been given some bread or olives to keep us going !! Main course arrived shortly after which was lovely and waitress very nice we will be back thanks guys

Stayed there on business saw restaurant review on trip advisor.I was not disappointed.Rooms were…read morecomfy food was great.lovely breakfast nice staff.

I choose 2 stars and as the yelp strap line says "Meh. I've experienced better"…read moreI generally stick with premier inns as you know what you are getting - and thats a clean room with a comfy bed and decent bathroom. Thats what I got here. However the staff were not as nice as other premier inns I have stayed in recently, the lady checking me in wasnt bothered in my opinion. The £8.00 breakfast wasnt good and we were the first ones down so it should have been cooked to order really. The pub next door is handy but be warned its rough - Basildon as a whole is a "lively" town and you do need to keep your wits about you. The Pub is called the watermill and consists of a small bar area and a small eating area - i dont recomend either. I was with a couple of local lads so felt OK - I can see some more timid out of towners being intimidated by the edgy atmosphere. There is another Premier Inn in Basildon at the festival lesure park - its much better than this one at East Mayne. If I am stuck then I would stay here again but I know what to expect in the pub.

Never had a bad stay here. Great rooms very clean and fairly quiet. Staff always polite and well…read moremannered