Ronda was a great help today! She helped me choose the right equipment to meet my needs including finding sale items. She is the most helpful rep I've dealt with read more

I just thought everything on the pipes, papers, and one hitters was really high priced. At least 3 times the prices from Michigan. But look this guy was nice and he does a steady business on the vape side. read more

This place is hands down my favorite vape shop in northern Louisiana. The customer service is over the top to say the least. This place has little to no curb appeal and is an easy to miss gem. Once you walk in it's like a club. The atmosphere in this place is great. Nice music, not too loud or outlandish, but it definitely makes a statement during the lull of conversation. It might seem daunting at first especially if you're new to the vaping community, but these guys are no monsters. Within 30 seconds I can guarantee you'll be greeted with a friendly face and a knowledgeable staff member. The owner is normally there and he is extremely approachable. He has always helped me out when I was in a bind. This guy will sling you juices to try until you are completely sure about what you like and what you want to purchase. He is notorious for cutting people deals on products. Of course it's normally cheaper to buy things online, but I would gladly pay the little extra for the service they provide. I have made many new friends at this establishment and I feel it doesn't get the credit it deserves. I will be coming to this place for weeks, months, and years to come. read more

The Vape Escape - Ended up getting this VooPoo DRAG, new RDTA, 2 batteries and 60ml of juice for cheaper than I could have online. - Vape Shops Near Me - Ruston, Louisiana

I absolutely love this place. Amazing juice and mod selection and the people are always friendly. If you need anything, they'll help you in every way possible. read more

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Every business needs to make money, that's a given. However, there is a difference between making money and ripping off customers, and locally-run vape stores love to upmarket products all the way up to 100% in some cases (devices especially). I bought a juice here once for $35 (yes, $35, not even including tax) that was worth $18 online: that's a 49% markup. I'm sure some of the juices have even higher markups, as they use a general "Premium" category for any juice that isn't an in-house juice. If anyone is interested, I could write up a spreadsheet showcasing markups with various other online outlets. There are even third-party (that you can buy online cheaper, even including shipping costs) Juul pods being sold at absurd markups. If anyone reading these reviews is still questioning their markups, I once bought a Hive 1.0 device from here for around $60. The same device can be purchased for $20 online: a huge 67% markup. The pieces they sell are also marked up to an extreme, and I'm sure that some of them are flimsy china glass. I cannot say for sure, but I do know you could easily buy a cheaper china glass water pipe from DHgate. I saw a small, 2.5 inch pipe being sold for around $10. I could buy the same glass pipe from a gas station down the road for $5. I'm sure my review won't sway anyone or detract customers, but I know this will be viewed by management. There are other vape stores in the area with smaller markups and more affordable prices; I'm not going to listen any names for the sake of The Vape Escape's reputation, and I'd rather not give a company free advertising. The only reason I'm giving this local business a 2-star rating is due to the customer service. If it wasn't for the excellent employees, this business would receive a one-star review. The only thing holding this local business together is its kind employees. I hope they're being paid well, because they are the only pro for this business. Not to mention that the company that supposedly creates their "Premium In-House Juices" has seemingly shut down (Three Dukes Vapor: https://threedukesvapor.com/). I'm not sure what this means for the age of the juice already in the store because I cannot find the date where they officially closed business, but you should be fine, as e-liquid can generally last 1-2 years--even longer depending on storage conditions--if unopened. If you can wait 3-5 days for shipping, buy your vaping products online. Vape stores (especially locally-run) prey on people new to the vaping scene by ripping off unaware newcomers with their in-house juices that are sub-par at best and sky-high markups on devices. All the resources you need to compare vape devices can be accessed on the web: you can read reviews on devices as well. The only time I can personally recommend going into this place is if you're in desperate need of a coil or have just run out of juice. Otherwise, avoid this place like the plague. Your wallet will thank you in the long run. I genuinely feel bad for the employees that are aware of the markups and have to sell to the middle-to-elderly age group that have little-to-no access or grip of technology. Shame on management, you guys know better. read more

I had really high hopes about this place. However awful customer service. I went in to get a replacement pod for my current vape and asked if there was anything I could do to prevent it from leaking. The girl working behind the counter suggested I get a new vape. She showed me the product and I purchased a new one. Within a day of leaving the vape started having problems. I brought it back and they told me I needed to buy a new pod. After going through this same process 2 more times in the first month I asked if they could just replace the device since it had given me trouble from the start. The lady working (I think her name is Kayla?) said she couldn't do that but she'd be willing to sell me a different one. She offered a 10% discount. I doubt I will be going back. read more

This store is clean and modern. You can count on a great selection with incentives (stamp card for free bottle), fair pricing and friendly, knowledgeable staff. All employees seem committed to providing excellent customer service. Well worth the drive from El Dorado, AR. read more

Every time I purchased a Vape it broke within 24 hours e-liquids are super gross especially their recommendations from employees and there return policy is non-existent would not recommend!! But altitude Vape shop 10/10 would recommend read more

Got sold a lemon and they wouldn't replace it because it was fine when I walked out with it. The logic is flawed and their product is flawed because I had it less than a day when it broke. Be weary, I doubt I'm the first or last to get bamboozled. read more