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Longwood, FL

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The Utter Guys

3.3 (6 reviews)
Open • 7:00 am - 6:00 pm

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2 years ago

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4 years ago

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David P.

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8 years ago

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11 years ago

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8 years ago

Great business, only people in town that had generators during Irma, fast, simple, will do business with them again

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14 years ago

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Rockler Woodworking & Hardware - Steve taught our epoxy class. Excellent!

Rockler Woodworking & Hardware

(18 reviews)

$$

These guys are over-the-top fantastic. They REALLY have the customer service thing figured out, as…read morewell as having all sorts of neat toys, tools, and a large selection of available, including some rare finds, wood. We've been to the store several times, despite it being more than 2 hours from us. We took an intro-to-router class and it was terrific. We have purchased all kinds of goodies from them both in-store and online from .com. The latest round was just beyond awesome. Wife wanted to have a look at the CNC offerings. We found them, a laser cutter, and then we encountered Steve on our first visit who was showing us around the Shaper. He was so excited to show us (knowing full well we weren't buying on the spot). He offered up Jen to show us around the laser and CNC machines as she was more of an expert (his words). He gave us his cell to call on Friday to organize a visit after our return home from a work trip. Who does this? Well, Rocker apparently. We went back down to spend 2-3 hours there just learning about their options for CNC, Shaper, and Laser. Jen was FANTASTIC. She spent like an hour and a half with my wife (and me) explaining the various systems, benefits, and models. She explained what kinds of projects each can be used for, the tools, accessories, bundles, and more. Steve brought in some of his ideas around creating inlays for my wife and sat for almost an hour with her. They, of course, helped other customers while attending us but this was unbelievable service. I called to ask about a model number and got Bob. He said he'd do the best he could to answer my question and he said "yeah, I remember you." You don't get that in the big box stores. Incidentally, he absolutely answered my question. There are so many reasons to buy here. Sure, they're slightly pricier than Home Depot or BLowe's but there is a whole different level of quality and the service is phenomenal. They'll share their projects with you. They show the Rockler.com website with all the free learning material. They're excited to show you the workshop schedule. We WILL be buying here. This Rockler doesn't sell stuff, they sell experiences. And life is all about experiences. Really amazing well to sell stuff. Great job, Rockler Altamonte.

Great place for finding what you need for your latest project. I can really appreciate that they…read morehave a wide range of price options for the tool you need rather than offering only the most expensive option. The staff is personable and knowledgeable without being overbearing or pushy.

Tl Granite & Marble Works

Tl Granite & Marble Works

(5 reviews)

Professionals & Amazing…read more I was very impressed with the whole process from obtaining a quote, booking and finally the installation. Despite all the delays to our kitchen, Affordable Granite Concepts stayed in contact and ensured that the granite tops were installed at the earliest date once everything was ready to go. I was a bit sceptical about having the installation. The installers were very polite, helpful, extremely conscious on the look and measurements and overall did a great job. The end result has made a significant difference to our kitchen and the price was unbeatable!! Would definitely recommend Affordable Granite Concepts.

If I could give negative stars, I would. Do not get involved with this company, ever. The owner,…read moreWalter talks a good game, but the service is absolutely deplorable. If you like lies, delays, excuses, poor workmanship and total frustration, these are the guys for you. If not, run the other way as fast as you can. It is absolute amateur hour with this company. We signed a contract for custom cabinets and granite installation on January 22, 2015. We ordered and paid $1,000 extra for an integral bi-level granite sink that we saw in their Altamonte Springs showroom. We are still waiting for the entire job to be completed. During the cabinet process the face of our island was cut incorrectly and has yet to be fixed. The cabinet folks were sweet but couldn't keep an appointment to save their lives. If you like people showing up late then working till 10 pm in your home, these are your guys. After cabinets, the granite was supposed to be installed. Two installation appointments were missed with no return phone calls, no explanation, just eventually so sorry. To make up for the missed appointments and non-returned phone calls, Walter promised to provide the 3 window sills we'd ordered for free. Finally they showed up and the entire counter was cut incorrectly. The crew left with it and said it would have to be completely fabricated again. Another week went by, another missed appointment then they showed up and installed it. It fit, it looked great, but the sink wouldn't drain. There was constant standing water because the fabricators failed to do the work correctly and actually make a sink a sink. In addition they cut the hole for the soap dispenser on the wrong side of the sink. They did not fix the flaw in the island or provide the window sills or paint the raw wood under the island's counter top. And they damaged the dishwasher drain during the installation. They had the temerity to email me the next morning to ask for the final payment. I sent them the punch list, and began waiting once again. That was on March 18. Finally on March 26th, Walter came out, agreed to fix every item on the punch list INCLUDING fabricating a 3rd counter top and sink! He said it would be about 2 weeks. We followed up with un-returned phone calls and emails and finally on April 16th hired an attorney who sent him demand letter. Walter finally called and told us that we only had minor problems, that at least I had a sink (standing unsanitary water apparently doesn't matter), that he was behind on his BIG job in Mall of Millenia, that his guy had hurt himself, and basically wanted to know why WE were being so unreasonable. Once again he promised to come out and take care of everything. Finally after two more calls and one more letter from our attorney his crew showed up on the appointed day in late May 3 hours late and 2 people short to do the work. They couldn't and didn't. Two days later they finally showed up with enough people and installed the new sink and counter top. And it finally drained correctly. They didn't fix the island. They didn't provide the window sills. They didn't paint the raw wood. They did however break a light switch and electrical receptacle and scratch our hardwood floors. And, they didn't fix the dishwasher. Walter promised to "take care of" all of these problems numerous times. After emailing him once again, we received a reply on June 6 that started with and I am directly quoting "I ll not going respond every item of the email because I have other important things to do" It ended with, and again I am quoting, "I will call you tomorrow morning you tell me which way you wanna go." We are still waiting on that phone call.

The Utter Guys - buildingsupplies - Updated November 2026

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