Depends on who does your work. There are three people in this department; two woman (part time) and…read moreone man (full time). At least one of the women is very helpful. The man is highly questionable.

The people in the printing station are always friendly and professional and really know what…read morethey're doing. Always a pleasure dealing with Erin and Cheyenne.

Rented a UHaul. Quick and Efficient. Recommend 10 out 10. I will come back for anything I need.read more

Dustin is great! I go there everyday to drop off my packages for work and he is very helpful! He's…read moreincredibly friendly, efficient, and knowledgeable! I always have a great experience thanks to him!!

Clean and friendly I…read moreusually just go here to drop off amazon returns but the store is always very clean and service is quick. Done

This is BY FAR the best UPS store I've been to. Employees are always friendly and helpful. Everyone…read moreis efficient and courteous and that makes every visit a pleasure. There is a UPS store close to my work that has horrible service, so I have started waiting until my day off to mail packages. I'd rather take the extra time to go to Oberlin because that UPS store is run the way a store should be run.

I have used this company twice to ship items from Young's auction in Akron. The last shipment that…read moreI just received will be the last shipment. If I need a shipper again there, I will try out the other option listed on the auction site, The UPS Shop, instead. This company flat ripped me off on shipping. They charged me $66.47 for a package of marbles that could have easily fit in and shipped in a medium USPS flat rate priority box. I even said that to the hoarse-voiced lady on the phone. She claimed that it wouldn't fit and that it was too heavy to ship that way. It was 9 lbs. I have had those same boxes packed full of heavy reloading lead shipped to me. Bottom line is that it should not have been a dollar over $45 at the very most including their fee, and I ship all the time. They also did an extremely poor packaging job. There was barely any cushion for vintage marbles. Two of the bags of marbles were busted open and all over in the box by the time I got them. The obviously repurposed packaging materials also smelled like mold. Absolutely pathetic. Never again.

Tallmadge Ship Center has moved their location! New building is convenient, great atmosphere! If…read moreyou have any holiday or daily shipping needs THIS is where you should go. I actually went to a UPS Shop last night and was told shipping and packaging would be $65. That didn't seem quite right, but for a UPS store it would be correct! I got up this morning and went to the Ship Center and watched my items get boxed up, added packaging to protect during shipping and my price out the door was $38.63. They also have a rewards program!! They have Penske trucks for rental! I've used that service as well! Also they make Banners, shirts, and any goodies you may need to promote your business! I've also used this service! All of this to say ~ I won't waste my Friday evenings after the Ship Center has closed going to UPS thInking it might be convenient this one time. IT definitely was not! I'll get up on Saturday and go to a business that cares!

Cannot reach them on the phone. If you have a specific question the online robot service has no…read morehelp. Doesn't understand your question hangs up on you.

What one should expect: significant delays in customer service, particularly when shipping…read more Several employees doing tasks other than handing an increasingly large backlog of customers. Better than the UPS Store but still not acceptable.

The UPS store has wonderful customer service! Russell, Michelle, and Heather are great people! I…read morelove the energetic competent staff!

I visit the location sometimes multiple trips during my work week to get requested documents sent…read moreovernight to our corporate offices. The staff are genuine and nice. I usually have no wait unless someone just walked into the store before me. I appreciate how quick this store is to get me in and out.