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    The UPS Store

    2.7 (12 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

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    2 years ago

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    7 days ago

    The driver tossed my medical equipment. It is a device that I really need. This was totally unnecessary and uncalled for.

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    1 year ago

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    1 year ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Sent my package all the way to another city! it's been missing for almost two weeks now! So disappointing

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    6 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (11 reviews)

    I wish I could give a negative number or a zero. I stopped in on a Friday and told the lady that I…read moreneeded some paperwork to get 4 hours away by Monday. She sold me a service that wasn't guaranteed and it normally took 5-10 business days, which I didn't know since I don't work there. I also asked her to notate on the label that the main entrance was being repaired, and that an alternate entrance was being used. Also, to put the phone number of the recipient on the label. She neglected to tell me that none of that would be on the label, and they wouldn't be able to use their phone to call for further instructions. The package is 8 days out and still not delivered. She could have sent me away to Fedex or somewhere that could give me the service I was requesting. So, I called UPS, and they told me to go to the store and request a refund. So, a "lady" came out of the back, and kept calling me "baby", instead of ma'am, Ms, or by my name. She said "ain't no UPS driver fixing to use their phone to deliver a package, and that they don't do refunds. Talk about not caring about your customers or taking pride in your job. She yelled at me the whole time. She blamed the weather, which was not an issue, because I reprinted the papers and drove them there myself. I asked why the first l sold me a five to ten day ground service instead of overnight, and she said "she did you a favor because it would have cost you $100." Since I had to take off work, reprint and notarize the papers, and drive them myself, I would have gladly paid the $100. She yelled at me the whole time from the moment she started speaking with me. I work in guest services myself, and this is ALL completely unprofessional. I didn't come in there at any of them yelling and screaming. I came in explaining what happened. She escalated the situation immediately with her attitude and raised voice.

    Don't trade here. This is an absurd UPS operation bordering on being "robber barons." I was charged…read more$5 simply for the privilege of picking up my package . When I questioned this insult, I was met with two bizarre comments. 1. You (moi) should have called before I instructed the shipper to have my box delivered to this UPS store. Other stores don't charge this add on tax. 2. I should be pleased that i wasn't charged $10 because it was a big box and they charge $10 for receiving large boxes. The final absurdity was the statement that I should have had the package delivered to my home in the first place. My head is still spinning. NEVER again.

    FedEx Ship Center - Carrier photo that's not my house

    FedEx Ship Center

    (8 reviews)

    Over the past several years, the local Fedex delivery organizations have been at best the Keystone…read moreCops of delivery. Pers I'm currently missing a $300 package and the delivery message isn't of my front door(it looks like a car trunk), and the comment states it was put inside a "locker". I live in a single story home with no lockers what so ever. To make it worse, I can't file a claim, I have to get the shipper to do it. If they refuse, I'm SOL. When they do get a package here, I find it next to the mail box or road, tossed into the back of my truck and May other creative minimum effort places. Talking to neighbors, this seems to be normal. GO BROWN or GO USPS. You will at least get your stuff.

    I have been having problems with FEDX delivery service out of Hattiesburg, Mississippi FEDX "Hub"…read moreand every time I order something from Amazon or some where else, sometimes they will use "FEDX" and there is a driver (who is black), and he delivers my packages to the wrong address for 4 times, (three times in 2021) and 1 time this year so far, today January 6, 2022. Today, My neighbor knocked on my door (he lives in Apt 7), I live in Apartment 18, and brought me a package that was left at his door that was addressed to me. The same delivery driver for FEDX did the same thing last year three times, left a package at Apt 1, Apt 17, and Apartment 7 again. I Have filed numerous complaints with the Hattiesburg FEDX(HUB) with shipping since 2021 and once this year so far. Each time the person I speak with say they will take care of it, but the driver seems ot "repeat" his-self. I Have asked the driver in 2021 (August) or so to "LOOK" at the label and "see where it is to be delivered", and it seems as though "he just doesn't care". Why don't they just "fire him" He continues to do the same thing over and over again?, why? I have an indoor/outdoor security system here, and I have it all on video when he left my package at my neighbor's Apt next door last year. The Apt complex here is only 18 Apt and for "senior"s and the "disabled" only, 60 years of age or older. Can't be chasing down the packages cause some can't walk, can't do too much of anything, (nurses comes in and out here), checking on residents, etc. I have talked to my attorney, and he said get it on video several more times(which I am), and then we can file a cause of action against FedEx in a civil case because chasing down packages interferes with the health and welfare of the intended recipient. I have spoken with 4 different people at the HUB FedEx (shipping department), in Hattiesburg, Mississippi, 4 times since 2021. The package was delivered to 2799 HWY 49 South, Apt #7, Collins, Mississippi 39428, not Apt 18. ONe time I went out to the truck he was driving and the music/radio was so loud you could hear it clear out to the hwy 49, disgusting to say the least. Maybe that is what is wrong with him, he's listening to music instead of paying attention to what he is suppose to be doing?

    The UPS Store - shipping_centers - Updated May 2026

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