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    The UPS Store

    2.3 (67 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

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    Reviews With Photos

    Ana Z.

    Quick in and out. I went in a mess and Amazon didn't send the label for the return. They did however send a code. The lady at the counter said it was perfect. I didn't have to pay $1.11 if I printed it out and brought it in. Well, in El Paso they brought the label to my door cause they were extra. But this will do. I can't drive around with two giant boxes in my car! Oh. Plus? THEY HAD LOLLIPOPS. If that doesn't make your day, I don't know what will.

    Label covering up the original

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    2 months ago

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    Local

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    Photo of Kayla J.
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    10 months ago

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    10 months ago

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    Local

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    1 year ago

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    1 year ago

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    Local

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    10 months ago

    Every one in this location is simply amazing never had better service been a client for years

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    Local

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Photo of Local

    Local

    Those labels small labels are from the Main Hub not THE UPS STORE!

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Great, quick service! Not the friendliest people, but they get the job done and it is a very convenient location for me.

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    4 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Unlike some other reviews I have read, we have always been treated with kindness.

    Mentioned in 3 reviews

    Read more highlights

    The Mail Center - UPS FedEx DHL Post Office Shipping all under one roof

    The Mail Center

    (31 reviews)

    I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

    I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

    The UPS Store

    The UPS Store

    (33 reviews)

    If UPS ever needs a case study in how to turn a routine transaction into a hostage situation, this…read morestore is ready for the spotlight. I stopped here while driving from Fairplay to Amarillo with a few Amazon returns--something I've done dozens of times without incident. What followed was a comedy of errors, minus the comedy. The first employee informed me I'd need to tape my box shut (fair), then immediately offered to sell me tape. I mentioned I had some in my car, unloaded half my road trip to retrieve it, taped the box, and returned--only to be intercepted by Employee #2, who decided my package was unshippable because it bore a hazardous materials sticker. I explained it was the same box Amazon shipped to me in. She replied that even if I removed the sticker, she "couldn't unsee it." Apparently, this box had been permanently cursed by the memory of a sticker. So there I was--car unpacked, box taped, and somehow still trapped in UPS purgatory. The staff even reminded me, with pride, that they're "the only store in town." Nothing says "customer service" quite like weaponized monopoly power. I told them I'd take my business elsewhere--drove to Amarillo, handed over the exact same box, and watched it ship out in two minutes. No mention of sticker hauntings or safety breaches. This location deserves a mystery shopper, a reality TV crew, or maybe an exorcist. The behavior I encountered wasn't just rude--it was performatively unhelpful. If this is the standard UPS sets for "the only store in town," Pueblo deserves better.

    I honestly don't know how this place stays in business. It makes me think this place exists to…read morelaunder money. Just my opinion. Kinda like mattress stores... I had an Amazon return. I mistakenly clicked UPS store for my return. BIG MISTAKE!! I tried to change it but once you've chosen you're stuck. As most people know when you have an Amazon return, you hand the clerk the item, the clerk scans the code on your phone, gives you a print out and you are on your way. NOT HERE! They demanded that the item be placed in a box. They insisted! So, I drove home and found a huge box for my small item. The box was literally many sizes too big. They wanted it in a box, so that's what they got. Do yourself a favor and make the choice of Staples or Kohls for your Amazon returns. They also question you about what's in the box, which is not required by UPS. You have been warned. Edit: I notice that they suggested another reviewer contact them at their email. I did this. They do not care. I received no response. I also emailed the arm of UPS that is in charge of these types of stores. They do not care, either.

    The UPS Store - shipping_centers - Updated May 2026

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