Great store for all your mailing needs!! Staff was very friendly and helpful. I'll be making this…read moremy primary shipping store!!

Excellent customer service & great hours as I usually drop off Amazon returns at this location…read moreabout once a month. Their location is right off the highway, very easy to find. I've also used their Notary services. They were very nice and professional giving me much needed information. They offer a few mailing necessities also like envelopes, staplers & tape at a very good price. Thank you!

Every shipment I make is carefully handled, and all of my questions are answered. If he cannot…read moreanswer my questions, he will attempt to find out, or refer you to the shipping companies for a better explanation. I believe that their services are both affordable and convenient. It is a a one stop place to drop off your packages, instead of finding a Fedex, or a UPS location. Prices for boxes and other necessities are very affordable as well. The staff are friendly and always helpful. One never feels like a burden, and their customer service is great!

I purchased items from around the country at auction. Because of my age and health I do most…read moreonline. Because of this, I'm required to use third-party shipping companies on a regular basis. In working with Goin' Postal, I found they seemed to be knowledgeable, but was a little disappointed at their pricing structure. Prices that were higher than New York or LA. When I received the package, I found that all the item boxes were crushed. The shipping peanuts they used to protect the boxes, unfortunately applied improper pressure to the delicate packaging and caused the damage to the boxes. This has a result of lost revenue at the time of resale. In addition to the improper packing, I ended up paying for a lot of shipping peanuts that were not needed and a shipping box that was way too big. The oversized box also cost me substantially more to ship. I ended up spending $100 for something that should've cost me around $40.

This place is a paradise of competence and genuine friendliness. I wish Coleen and Jim could bottle…read morethis and sell it to other smaller merchants service businesses. They're fast. They're reasonably priced. The store is clean and well kept. The service is prompt. They follow up your transaction with a confirming e-mail. And when they say something, you can count on it. At one point we were considering sending our luggage to an overseas destination via UPS. We thought it would save time, money and hassel. The folks at UPS Store/Colonnade told us it wasn't worth our while. Who turns away business? I guess it's people that want you to come back. Which I have, time after time and will continue to do. People who know me on this site or elsewhere know I don't get enthusiastic about much of anything, let alone a store that transports packages and other stuff, prints in 3-D and packs like the pros they are.

Great service and high quality products! Good value for cost. Super customer focus and desire to…read moreplease!

They charge for everything. A 6-in piece of tape is a dollar. Print out a piece of paper is $1…read more Plus a $2 charge to use a computer. 100% bull. They are already getting the money. It cost to ship a package. Why do they need to nickel and dime dime? Everyone for every single item needed to ship a package with their company? Go to Staples instead of this crooked UPS store. I shipped the same package for nothing.

Very unprepared. I came in to get a document notarized and they said they couldn't do it. They…read moreshouldn't advertise something they are unable to do.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

Went here a few times for fingerprinting (for work and coaching). Always professional and pleasant…read more Seem to be doing great business because it's always busy when I was there. Always handled the customer base the right way and everyone was happy! Keep up the great work!

Helpful people working super hard - this has been my go-to ups store from 2018 to now and will…read morecontinue to be. Our company ships samples once or twice a week, so I'm in there often, and honestly every person there has been helpful, organized, and quick to help -- but mostly I notice they're all efficient to get people in and out and on their way as quickly as possible. I like the fact that they don't waste my time and get me out the door as quick as I can. Since Covid started, I've notice how freakishly busy shipping has gotten. There's sometimes half a dozen people there waiting in line, and the UPS team at Hamilton will often call out to or walk the line to ask if anyone has pre-labeled packages, so they're not standing there for fun. It's a group of really unique people who all seem to answer the same questions every day, figure stuff out for people who can't remember their Aunt Suzy's ZIP code, and politely tell people they can't take FedEx packages. I've even seen them literally show a guy how to open their front door when the guy couldn't figure out how to push. Seriously. So I've noticed the best thing you can do is to figure out in ADVANCE what you're trying to do and where you're trying to send your box o' goodness, to help them do their job as best as they can. Anyway, cool people there and I appreciate their help each time I go in!

i don't think I will ever use ups again. if you are thinking about paying to pick up your package…read moreat the ups store, don't do it. whatever the tracking says on there is wrong and it's more of a hassle to go there for your package and it not be there. if your thinking about picking it up at the access point, your better off sending your package back and not getting it at all because it is a serious waste of your time and money.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

These folks always do an awesome job for me and have been in Altoona for decades, I appreciate the…read moreconsultations and high quality work that I couldn't find anywhere else nearby.