Carla provided AMAZING customer service from our initial consultation to ensuring that EACH of my…read more100+ attendees to our destination wedding in Punta Cana, DR reached their homes safely. Her attention to detail is IMPECCABLE and her patience is unmatched. I received countless compliments on Carla's level of responsiveness and patience to each and every question posed. When choosing a travel agent, especially one that was coordinating one of the biggest events in our lives - I am SO glad that we went with Carla. I will be using her services for each booking moving forward. I HIGHLY encourage you to reach out - you WILL NOT be disappointed.

Booking with Carla was so easy. I was referred to her through a mutual friend who had used her…read moreservices previously. We were booking for my best friends bachelorette party and decided we were going to Jamaica. I contacted Carla and she quickly returned my email with possibilities available in Jamaica within our price range. She was very attentive when trying to determine what activities and interests we had to be able to narrow down what resorts would be best for our particular occasion. She made it easy to do payment plan options as well as give suggestions on things to do while there. When the event got close, we started receiving emails suggesting activities and etiquette for Jamaica travel. We were reminded of what documents to take and even what to wear and what not to wear. The vacation went on without any hiccups it was perfect! Once we return home we received an email welcoming welcoming us home. I have no complaints and I will definitely look to book have Carla book any future plans.

Very professional and great service. Reasonable pricing and as described. Had a wonderful time with…read moremy family. Thank you!!!

I cannot recommend Janice enough! I found her on Instagram while planning our Disney trip, and from…read morethe moment I messaged her, she was incredibly helpful. Whether it was about food recommendations, park strategies, Genie+ tips, or where to find the best parade spots, she always responded right away with the most thoughtful advice. She truly made our Disney experience so much smoother and more magical. Thanks to her, we avoided long lines, discovered great places to eat , and made the most out of every day. Even though she wasn't physically with us, it felt like I had a personal Disney expert in my pocket the whole time. If you're planning a Disney trip, definitely reach out to her--you won't regret it!

Janice is hands down the best Disney travel agent to work with. From day 1, she worked tirelessly…read moreto give me multiple quotes with various options so that I can compare apples to apples which itinerary best works for our family. I think we stayed up past 11 pm working out the details. And even though my trip is more than 4 months away, Janice still responds immediately to any questions and problems I have regarding my trip. She will even get on the phone with Disney customer service at 7:45 pm on a Saturday to resolve issues. I never once felt like my trip was the last thing on her agenda. She even responded to my inquiries while she was on her own vacation Throughout the days leading up to the trip, she sends valuable tips on what to expect at Disney World. I have benefited from these resources tremendously as it will be my first time visiting the park. My husband also has a disability and she's taking it upon herself to find out what it entails so that she can break it down for us to ensure our trip is truly a hassle free experience. I have worked with 2 other agents before Janice and did not go through making trips with them because it seemed very clear that they just wanted to give me quotes so I can book a trip and be done. But Janice from the start made the whole experience feel like a close friend wanting to help you get the best experience at Disney that works for your family. As I share about my trip with others, I'm sharing with everyone about Janice as their Disney planning expert.

Thank you, Lutetia Travel, especially Ligia!…read more This is my 1st trip to Europe and Ligia made it the trip of a lifetime! Everyone in my group of 6 has varying degrees of what makes the perfect vacation; every one of us thought we had just been on a vacation of our lifetime! Ligia knew how to plan all parts of the trip and thought of things I hadn't considered. I've used her to book my airline tickets in the past and will now have her plan all of my special vacations.

I am so glad we planned our trip with Ligia's support. Her assistance helped take the stressful…read morelogistics out of planning while leaving us all of the enjoyment. I would gladly recommend her services and would happily plan a trip with her again. She tailors her recommendations to each client's needs and preferences. Whenever anything changed, she was quick to communicate and resolve any issues. Her bookings were all with reputable services whether they were transport or tours companies. The hotels she booked were a perfect fit for our family. She chose nice attractive neighborhoods with charm, close to public transportation and attractions but far from crowds. This made for a smooth and pleasant trip.

Travel agent was great on our first trip, but not on the second trip. I would not use her again and…read moreI'm not sure I would use this company again as well because they only book you in hotels that are very high rated and obviously very expensive and they get a kickback, of course. Just not the most pleasant experience because of the second trip.

I worked with Deborah on our trip to Scotland and Ireland. She was wonderful...had great…read morerecommendations on our entire vacation. Her suggestions were helpful and end of the day after discussing our thoughts, she was able to hit the ball out of the park. She was also super flexible as we booked some of the smaller tours during our trip as well as some of the transfers...however, she provided the guidance we needed. I believe that to have the experience we had, communication is key...and that was achieved beyond my expectations. Looking forward to working with Deborah on a future adventure!

Claire was such a delight to work with! I needed a rushed passport to travel abroad for unexpected…read moretrip. She was able to secure a The paperwork and deliver my passport within 48 hours. She is a true professional and I will be using her again when I need to renew my passport.

I've used this firm to book overseas trips for two groups (one to Croatia and one to Greece), and I…read morewould definitely recommend them. Alice and her assistant Naz are very helpful and responsive, they're good at working out challenging details, and their prices are fair. The hotels they find are of good quality and the vendors they use for tours are friendly, reliable, and very informed. My friends and I have been very satisfied customers!

I would give 0 stars if possible. Horrible customer service. I called to ask for services and…read moreassistance booking a flight to Costa Rica. The lady who answered the phone did not understand my request, was talking over me, and proceeded to be extremely impolite. I asked why she was being so rude as I wanted to give them business, and she proceeded to hang up on me before I could fully explain the situation.. The rudeness I experienced on the phone was uncanny. I was insulted and disappointed after seeing nice reviews on Yelp.

The Travelnista offers the BEST concierge travel services. Her group trips are fun, affordable, and…read morenot your typical trip. Tanekia pulls out all the stops to ensure you have the best experience with her and company. We have gone on about 4 of her group trips and each one is full of history and the people are awesome that attend. There is no other travel company I would use for my private or group trips other than The Travelnista!