DUDE. I went into basically every ski shop in Banff and this was the place that I knew I had to buy…read morefrom. Andrew, the owner, took time to listen and ask questions about my ability, my preferences, and what I needed to work on. He gave me advice without trying to sell me on anything - very different than some of the other shops in town (cough, cough, Abominable). I decided on some skis and wanted to work out some boot issues I'd been having. He told me to come back the next day and Brody would help me out (because Andrew was going out of town). Brody = freaking amazing. I ended up getting new boots and he helped me figure out that I was in a boot way too big for me. I got the new boots and after a day of riding, came back to make some adjustments. He and Tristan really thought through what options I had to make the boot fit perfectly. I was so impressed with how cool Brody was with my MILLIONS of questions. You could tell that he really cared about doing things right and making sure I felt great in my boots. It was an awesome experience. They do heat molding, waxing/tuning, sell Nórdica, K2, and Technica (and a few other brands I think). Great shop with great people! We meant to stop by to say thanks again before we left but didn't have time - if you see this review, tell them Andrea from Las Vegas sent you!

This was my first time renting bikes in banff. We wanted a more relaxed ride so we could explore…read morethe town of the banff and the bow river. We opted for cruiser bikes. The staff were friendly and eager to help. We received a helmet and a lock along with your bike, charging you 10 bucks for an hour or if, over 3.5 hours, it'll be 35 for the day. We found these to be pretty reasonable prices! The bikes were comfy and easy to use. There were also lots of trails and places to bike around town that could allow you the whole day to explore. We would definitely come back here. Maybe next time I'll try a mountain bike!

Thanks to Banff Cycle+Sport, We just had the most scenic and fun rides EVER! We rented a pair of…read moreTrek Domane for multiple days and put some miles on them (7+ hour rides each day through countless climbs and descents). While we brought our own supplies, the rental includes helmets, pedals and repair kit. The bikes were adjusted to our measurements before we hit the road. Tom and the team gave us great suggestions on routes. These bikes are very well maintained, which is evident in our smooth and issue free rides. We'll definitely rent from them again if we are back in the area!

Tom and the staff at Banff Cycle are top notch; this is definitely the top shop in the Banff area…read moreif you are into road biking. We rented a pair of Trek Domane's and took them out for multiple days of 7+ hour rides without any mechanical issues on every climb in the area. You pay for what you get; the service on the bikes and the fact that the shop takes care to maintain their equipment made the difference for us.

Incredible place to rent bikes for the whole family. Darcy and Jordan hooked us up! They helped us…read morefind a family, friendly trail and we had a blast.

We rented our ski/snowboard gear from here through an aggregator (Banff Adventures) and we were…read moreable to pick up the day before we were skiiing (after 4pm I believe). So that was nice that we didn't have to worry about it the morning of. They actually ended up delivering it to our hotel free of charge! We came into the shop, which is conveniently located in downtown and we were the only ones in there. So getting fit was easy and a friendly experience. They were super patient with my kids and we ended up adding helmets for me and my wife. I would highly recommend this company as it was great service at a low price.

The top sheet of my snowboard was chipped and peeling off. It was recommended that we come here to…read moreget it fixed. After 24 hours, I picked it up and I was able to use it for the next day. At the end of our trip, we brought our boards to get waxed. It was done timely and at a reasonable price. Overall, wonderful service and helpful staff.

Bear Street Outfitters is awesome. Marshall helped me navigate the enormous selection of downhill…read moreskis. Every day I rented demo skis, he listened to my feedback and recommended a better ski for the next day. A wonderful selection for anyone, top line brands and master advice. I can't recommend Bear Street Outfitters enough. It's fantastic. The best advice I can give: if you are in the market for new skis, demo here and buy.

Friendly. Frequent. Dated. Rented a 4 day ski package here and returned after 2 days due to dull…read moreedges and limited selection of alternative ski options. Mostly Fischer and Rossi(?) skis so if you're looking for other brands or skis that don't look like they've been through battle by 2/3 through season, look elsewhere. Staff is friendly and I'm sure they do a good business being right off the strip but I found other shops in town that offered far fresher rentals.

Rented for 2 days here. Great, top quality gear. Very friendly staff in the rental shop…read more Problem: my boots were too tight and I couldn't ski after a half day. It had been a while since I rented so my feet have changed a bit. Not their fault. I was skiing at Lake Louise which is 40-minutes away. In order to ski, I would have had to drive 40-minutes, change boots, refit the skis, then drive back to the hill, pay $140 for a lift ticket after losing a couple of hours. So, just decided to skip the ski day. Returned early afternoon in the second day, explained the situation and asked if they could refund the second day or, at worst, give me store credit. They said, "No, we can't tell if you skied on them today." It was a bit insulting that they pretty much called me a liar (but, I do get it, it is a business concern and I tried to not take it personally - they don't know me). But yes, you can tell if I skied on them. The skis, poles and boots were bone dry. It is impossible to get skis bone dry in 2-hours. I used to work for a rental store. Along with that, we wouldn't hesitate to give the refund. I tried to meet them in the middle where I would buy something I didn't need from the store just so I could get some value, but nope. It also wasn't because I didn't want to ski, the equipment wasn't operable for me. So, in short, they were ok. If you want to rent there, ok, there are positives. My issue is my issue. I had a problem and couldn't ski. They made a business decision and I thought they handled it very poorly. So, in exchange for $20, they get a negative review and hurt their Yelp score.

Great bike tour today with Briar and Hannah! Lots of great information about Banff. Highly…read morerecommend!

Thank you, Hannah, for such a fun day riding the Bow Valley Parkway with you! Our group of 4…read more70-yr-olds did the 30-mile out and back e-bike ride and Johnston Canyon hike in late September. The ride was beautiful and not at all strenuous. She would stop regularly to share interesting info and get photos. Free parking at the train station was well marked. The section from the train station and the path to get out of town was a little stressful, with cars, but you can walk the sections you aren't comfortable riding, which I did. While the tour info says it is 17km, it does take awhile to get from the train station past Vermillion Lakes and onto the actual Parkway, so our watches showed around 30 miles total roundtrip This ride took from about 9:30 am-3 pm, with lots of stops along the way. Johnston Canyon itself was far too crowded for our tastes, though we did hike most of it, but just be prepared for LOTS of buses and LOTS of people. It was a good halfway spot for the lunches we'd packed. This day was one of the highlights of our nine-day trip. Highly recommend! Glad we did not do the shuttle ride for the return back to Banff. The return ride was easy, beautiful and a bit faster than the outbound ride.

I went to rent skis. The staff was friendly and helped get me fitted. It was busy but it went fast.read more

Adventure Hub in Banff was AWESOME! Team was so helpful and kind and professional, and we cannot…read morerecommend them highly enough. We were visiting Banff as a family, eager to ski at Sunshine and the team helped equip us and gave us great advice and helped make sure we received excellent value. In addition, sadly we had a family emergency during our trip and had to cut our trip short, and the team at Adventure Hub was so helpful, understanding, and humane - they helped credit us for some unused days of equipment and could not have been more kind and caring and communicative. Everyone we worked with was friendly, knowledgeable, efficient, a great listener and knew how to resolve all of our issues. Banff was great, Sunshine Village was fun and challenging to ski at, and we cannot thank the team at Adventure Hub enough! 5-star experience.

The Fairmont concierge recommended the ebike to Johnston Canyon with White Mountain Adventures…read more I've never been on an ebike and always wanted to try one so I was game. There were 6 members of our group and we meet at the White Mountain Adventures office in town. Four of us started off on the ebikes while the other 2 drove to Johnston Canyon and hiked first...and then rode the bikes home. Luke from Australia was the guide for the 4 of us who started off on the ebikes. We did a little test run around a nearby parking lot to make sure we could handle the bikes, although he assured us if we could ride a bike we could be OK. At first i found it a little tricky because it was a little scary how the bike would just take off, but as the ride went on I got more comfortable. I found myself lagging behind the group at first and Luke would nicely come join me. Once I asked what gear everyone was on (6) and adjusted min to be the same I was keeping up with no issues. I actually loved the bike ride. You definitely don't get as much exercise as you do on a normal bike, but i think this 15 mile hilly trip would have been too much for me on normal bike...and it was perfectly enjoyable on a ebike. We also stopped about every 10-15 minutes to take in the beautiful scenery and get some pics. It took about 90 minutes to get to Johnston Canyon and I was a little bummed when the ebike adventure was over. My husband and I were such fans that we talked about buying them for our annual vacations in Sun Valley, Idaho- another place where it is so fun to bike, but can be difficult with all the hilly terrain. The hike itself was probably my least favorite hike that we did in Lake Louise and Banff. Luke was a great guide and the canyon itself was beautiful, but it was sooo crowded which made it less enjoyable. It was also pretty easy in comparison to some of the other hikes we did on the trip (tunnel mountain, agnes tea house). But if you're looking for an easy hike with little incline and don't mind the crowds this is recommended. I don't recommend parking though since it's super crowded so rent a ebike to get there! We were lucky enough to be with White Mountain Adventures so they had a van waiting for us after our hike to get us back to town. I would have loved to e-bike back, but we had our next adventure waiting (a trip up the gondola) so driving back was super convenient. While we could have easily rented an ebike on our own I do think it was helpful to have Luke get us there safely, especially since we were riding along the highway for quite a bit of it. It was also great to hear about Luke's adventures living in Banff and learn a little more about the area from him. While I didn't love the hike itself I thought the company did a great job and it was one of my favorite activities of our trip.

From the owner: With over 30 years of experience, White Mountain Adventures is Banff’s premier guided outdoor…read moreadventure specialist. We provide our clients with lasting connection to nature through innovative, tailored active-adventure experiences. White Mountain Adventures offers activities in Banff, Lake Louise, Canmore/Kananaskis and beyond, including guided public and private hiking, larch hiking, heli-hiking, guided e-bike tours, multiday hiking programs, snowshoeing activities, nature tours, walking tours, as well as custom events for individuals, families, and corporate groups. If you are looking for things to do in Banff, give us a call!

Great service and excellent prices! Fun to shop there, especially coming from the US.read more

I came here because the park service said it was cheapest place in town to buy bear spray. You can…read moreget a canister for $45.