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    The Tub Guy

    1.8 (23 reviews)
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    Services - The Tub Guy

    Fixture refinishing

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    Leslie N.

    I would give him no stars if I could. I had nothing but problems with The Tub Guy. Read my BBB complaint for details if interested. He honestly did a terrible job at resurfacing my tub and when I contacted him to ask him to come back and get the bubbly film he left and to fix a couple of spots that he missed, he originally agreed, but then never showed up. When I persisted, he decided that he was not going to deal with me or come back and would refund my money. NOT. He never refunded my money and I never saw or heard from him again until I filed a complaint with the BBB a few months later. And I only filed that because my tub started peeling where he sprayed it. And boy was he vicious toward when I filed my BBB report. Rude, accusatory, defensive, etc. He acted like I was the problem and not him. After a lot of back and forth, he finally agreed to refund me if I signed a release form and agreed to drop my complaint with the BBB. I signed the form, sent it back, and said I would agree to his conditions once he refunded my money. Which he never did. So the BBB ended up closing my complaint and leaving it up on their site. We absolutely could have resolved this, but Randy the owner just would not work with me. As a side note, I noticed that every negative complaint about his work on public websites like Yelp, he comes back and viciously attacks the complainant and acts like they are the problem. What an unprofessional way for a business owner to conduct himself.

    Amy W.

    If I could have selected no stars I would have! This was was by far the worst work I've ever seen! The paint has drips in it and wasn't sprayed evenly and when I mentioned it he just took a rag and wiped it along with the rest of the paint. So now I have a spot that has no paint on it. He didn't do a good job at cleaning the tub before spraying so now it has dried dirt and hair in the finish. Please do not waste your money with him because now I have to get someone to fix it! So disappointed!

    The mess and some damage left by the company

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    9 months ago

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    2 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Business owner information

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    Randy B.

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    7 years ago

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    Randy B.

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    6 years ago

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    5 years ago

    Great to work with ontime, professional, and backs his product. Thank you for great service .

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    4 years ago

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    6 years ago

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    6 years ago

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    Randy B.

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    8 years ago

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    10 years ago

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    Randy B.

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    12 years ago

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    Randy B.

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    11 years ago

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    Randy B.

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    7 years ago

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    6 years ago

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    Randy B.

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    5 years ago

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    11 years ago

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