Awful. If I could give no stars I would. I have made many purchases from here and had continuous…read moreissues with an item I bought. Brought it back and was told I would need to buy a new one, not a problem and I bought another one. The cashier was polite and apologized. When the same thing happened to the new item, I was told I would have to speak with the owner/manager. I did on the phone and was told to bring it in to see what could be done. I brought it in and was told sorry but I can't do anything for you. After 3 YoCan pens dying and after a slight shrug of the shoulder from the owner/ manager I decided I wouldn't continue business here. They do not value their customers and do not correct their wrongs.

Every experience I've had with this store is just terrible. I've seen flea markets with better…read morecustomer service. Where to even begin with this company's management. Item was priced wrong, the actual cost was DOUBLE what was on the sign. When I checked out I looked at my receipt, and hadn't even left the register and caught it and when I inquired about it, the poor employee looked and realized it is in fact priced wrong. I asked to return the item, and she had to call the manager who I could hear on the phone asking who I am and where I'm from as if that's somehow relevant to a mispriced item and then could hear her tell the employee to tell me "tough luck and to not refund the item" after hearing I'm local. I've bought bottles of vape juice and had the top explode off while attempting to fill, resulting in me being covered in half a bottle of nicotine solution, which by the way can be absorbed through the skin hence why people wear gloves when making it. I walk back in literally covered in liquid nicotine and again told no dice, can't return nicotine products. I'd understand if I brought it back because I disliked it, but it's literally defective to the point of being a health hazard. While this certainly is a fault of the manufacturer, the policy on zero returns even for defective product is kind of abysmal. The stores are consistently out of stock, it's like inventory management is not remotely a thing. I would not buy any vape devices here, they will not keep stocking the proper coils for your unit and force you into buying a new unit which they will again discontinue selling required coils. I'm not talking years later, I'm talking in a few months they will no longer supply coils. They will however sell you a brand new tank...and then stop selling the coils again. Honestly, just order stuff online from a reputable source and save yourself the headache.

Best vape shop around! Highly recommend! Shop is ran very well and you won't find a better owner…read morethat treats customers with nothing but respect

From the owner: Welcome everyone read more

Amazing!! Best vape shop in town. Great reasonable pricing…read more Very wide variety. Also, house made juices and lots of premium lines also!

Stopped in this afternoon for my first visit. I was impressed! I am having a problem changing over…read morefrom my brand (that has went out of business). I called and explained and they said that it would be no problem, to come back in and they would help me in my transition. I'm so glad I found this store! Thanks Drake!

Planet z is awesome if you're looking for cook shirts and smoking items, and their sister store…read moretobacco row has all sorts of tobacco and cbd etc products for cheaper than gas stations. Also very friendly and helpful staff

From the owner: Best head shop around read more

The products they have are amazing and you do not have to do Dutch pay. The owner is usually there…read moreand can help you with anything you need. Overall it's a great place

Great shop in ofallon area. great selection and good hospitality from the owner. great food next…read moredoor also owned by the family

Great many things to find that you can't live without! I have vintage movie posters I've enjoyed…read morefor 30 or more years! The had the the wave too , it was a center piece for conversation!!!

Review Visit: July 1st, 2015…read more "Woah, trippy dude!" The destination Penny Lane Gifts was recommended to me by a friend. She made it seem like a quasi-trippy gift store that has an eclectic collection of odds and ends. Doing what I normally do, I headed down there with a few friends to check it out. Sure enough, Penny Lane is exactly like it was described. A large collection of odds and ends with something for everyone. The store itself is massive. It has a bit of a 'antique mall' layout to it. One room or section will be one theme and then walking into another room will have a different theme or layout. We saw a ton of cool things. Stuff from Star Wars to Willie Nelson to Harley Davidson. There is something there for anyone and everyone. I recommended this place to my dad and he loved it. He found himself some cool things to get, despite not being a materialistic person himself. My favorite room was the Black Light room, as seen in the main photo above. It was trippy. I've been around black lights before and have seen the effects it has on things, but the extent of these black rooms was intense and immense. Everything illuminated. Everything glowed. I didn't end up buying anything there but I did see a few things I was interested in. My next trip back, I will definitely be picking up a few things to spruce up my home. Woah.

I went on Sunday, and an extremely helpful pair of employees solved my problem. I wanted to…read more'graduate' from the disposable Vuse pods but keep the "Newport Cigarette" taste. I went home with the Xros vape, a bunch of extra pods, and a couple of bottles of menthol liquids. They were right, and I went again today. An older gentleman helped me, and turned me on to the larger 3ml pods. I'll be going back for a couple more boxes of those, as everything went perfectly. I've got 3 XROS devices, sitting on charger stands (Made for Apple TV remotes - but they work great for this), and a batch of filled pods. Now I have the convenience of the Vuse Alto system without the expense of their disposable pods ($30+ for four) Thanks, guys!

Update: still like the pieces, BUT having a guns welcome sign on the register really made me…read morere-think any association with this retailer. We will no longer be purchasing any products there. Bloomington also has a fantastic glass blower, and we will travel back there for future purchases.

The service at this location is top notch. They are the most knowledgeable and helpful. I was new…read moreto vaping and Michael was patient, friendly, and knowledgeable. After my frustration from other places I was impressed with the pleasant experience that visiting Fogwind provided. I would shop there exclusively if I lived closer. This is the only shop I feel confident to ask anything about vaping.

All the products are reasonably priced love the juice lawn I found two of them that I like I love…read morethe text discount my new vap shop keep it up

Great owners, good advice and suggestions.Had lots of questions and they answered them all.read more

The owner is very helpful with what you need and what you need it for the prices are really…read morereasonable little bitty shop but I like it I recommend it.

How much does your guys box mods cost bc I'm looking for one if you have one for on saleread more