Purchased our last appliance there after 9 or 10 other appliance purchases. No different than Lowes…read moreor Home Depot now. Emailed about a fridge that Lowes had to see if they also had as I like to shop local if possible. Was told they did and I told them I would come out and look at it but they didn't have it available to show they instead showed me the website which I could have seen at home. Bought it anyway and set up delivery and was told they would call when on the way. The entire delivery day came and went no call no delivery no nothing. I called at 6:45 and got voicemail that they were closed leave a message. I don't enjoy waiting for a we'll call you delivery time anyway but to just not show up or call? Can get that service anywhere so why go through it for them

We recently went to Archer Home Center to look at…read more Microwaves after several visits to local big named stores where they truly didn't know their products. This was definitely not the case at Archer Home Center. Our salesman, David, not only knew his products but showed us options that we were not aware of. I have read previous reviews on Yelp about Archer and was very shocked because this was not what we experienced there, we had excellent service.

We found Prestige Kitchen and Bath by chance in Des Moines, and I'm so glad we did!…read moreWe were planning to go to Menards or Home Depot, thinking they were more affordable, but I learned that specialized kitchen and bath stores like Prestige are actually a much better choice -- you can find higher quality and great prices too! Jason welcomed us warmly from the start and took the time to explain everything clearly. He showed us their beautiful quartz inventory (which was exactly what I was looking for), the quality of their cabinets, and the strong hardware they use. We were very impressed by both the quality and the value. We decided to go with the full service -- cabinets, countertops, and even a quartz backsplash. Jason and Justin were so kind and professional throughout the process. The installation team made sure everything was perfect, and now I finally have my dream kitchen! I highly recommend Prestige Kitchen and Bath to anyone in Des Moines looking for beautiful, high-quality kitchen cabinets and countertops with excellent customer service.

Prestige has a large selection of countertops. We went with cabinet install and countertop purchase…read moreand install. Then the reality was they did not know how to measure and did so by hand, not laser. They did not have expertise in installing the cabinets which resulted in some things left not done as well as broken. Due to Jason not accurately measuring for the countertops, there was much cutting and grinding to fit that took place at the home instead of in their shop, leaving the debris from the cutting and grinding stone all through the house, inside and outside; they did not even put up plastic sheeting to try to contain the mess. The design of the grain was pieced together in different directions, making for an unappealing look. They also cracked the stone and tried to cover it up with epoxy and then Jason lied about it. We were told it was just extra epoxy that could be scrapped off, which was a lie. After trying that and returning to let Justin know about the fact we were lied to and it was indeed a section of the countertop that the installers had damaged and tried to hide from us, we were offered half off the quoted price and the attempt to try to fill it in, but they could not guarantee the results. It was at this point that we found that we were considered an experiment as they did not have as much experience as we were initially led to believe. First, we would like to deal with a company that has integrity, and second, did not want a new countertop to have the appearance of an old damaged countertop. Justin accepted complete responsibility. We paid another company to uninstall the countertops, as we did not feel comfortable signing a waiver releasing Prestige of any damage they might cause in the removal of countertops. We did get a refund on the price paid after they picked up their product. The new company that we paid to take the countertops off informed us they were not installed properly! There was way too much glue in some places and not enough glue and caulking in other places. The reality that the stone was not securely installed was rather frightening. In placing an order with another company we also found that the square footage Prestige used and initially charged for was over and above what the measurements by the company we are now using were, resulting in charging the customer several hundred dollars for incorrectly measured square footage. Make sure to use a company that uses an accurate laser measurement system.

Very professional customer service! Austin also went way beyond coordinating our carpet to be…read morelaid in time for our move into our new home. We were also very pleased with the professionalism of the carpet layers and they did a wonderful job. We will definitely recommend Urban Flooring without hesitation!

Timely, accommodating, knowledgeable and easy to work with. I greatly enjoy my new floors!read more

I had an amazing experience with Bonnie - she helped me pick out blinds for our new home! Bonnie…read moremade a very daunting task easy - and man did she choose beautiful things that I LOVE!!! Josh came to install - and had them down so I could see when I arrived home. They just finish our new home so BEAUTIFULLY - I was very pleased. Strongly recommend Bonnie for window coverings - and can't say enough good things about Josh's installation!! GREAT company - great people!

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

I recently had my hardwood floors buffed and finished by this company, and I couldn't be happier…read morewith the results. The team was professional, efficient, and paid great attention to detail throughout the entire process. My floors now look absolutely stunning--smooth, shiny, and like new. The entire experience was seamless from start to finish, and I highly recommend their services to anyone looking to rejuvenate their hardwood floors.

Second time we have relied on Floors Direct and their Expertise. Terry is Amazing to work with,…read moreshe always does a follow up! We couldnt have asked for a Better Experience. Will definitely use again!

I am very happy with the service I received from Scott and his staff, and I love my floor! I have…read morea 100 year old house, and as things go, nothing is every straight forward. They did a good job of trying to work around all of the challenges an old house presents.

We had a great experience with this company…read more Our master closet,(before kitchen and bath company), was literally just a pole hanging on each side of the closet space. We decided to reached out to K&B for some closet organization. Eric was the one in charge of our project and he did everything from the quote to final install. We were very happy with the planning, design, communication, and install that Eric with K&B was able to provide for us. He was prompt with replys, clear when communicating, and thural when installing. I do not see us going anywhere else for future projects.

Updated review to add photos…read more Our go to company for storage solutions! We have partnered with them on several projects and will continue to do so. They tailored the designs to our specific wants and needs, and helped guide us to the best solutions within our budget. The installation was done in a timely manner with care and precision, and the result exceeded our expectations! Friendly team, and skilled craftsmen is what you can expect when you choose Kitchen & Bath Co.

Our countertops turned out perfect. Great customer service from start to finish.read more