The guy working here makes this place superb to shop in. He's knowledgeable, courteous and efficient too.
It's rare for me to be complimentary but honestly the sad reflection is that more and more these skills are either lacking or not there at all in retail and when you are met with this great service level it jolts you to how it used to be.
It's an outlet so they don't deliver which is a real bummer especially in our case when we decided to tile a kitchen floor - we thought 60 square metres would do but had to return for a few more metres - we ended up having to transport a couple of ton including 16 bags of adhesive and bags of grout.
Being an outlet it's meant to be lower price but we didn't find it much lower than other places locally that do deliver but it was the server that brought us back to here.
We've been in here about 5 times to get various extra stuff as the tilers needed such stuff as plastic levelling spacers to lay the floor and at £50 for £1 worth of plastic and £16 each for strips of aluminium (and it's not one or two it's 20) you know your being robbed blind.
Given that they ain't much cheaper than the competition it's time to offer delivery. read more