Please don't go here :( I asked to keep my eyebrows thick and I just wanted a nice clean. The lady downstairs with the blonde hair didn't seem to care. I had showed her a picture of my brows when they were thick and well groomed in the past and she looked for .5 seconds and then proceeded to pluck all the hairs out. It took me a while to grow my brows and now they're thin again and uneven. What a waste. read more

The henna design I left with she said she did great work and the work on the wall was her designs but I told her I had something in mind already. But I showed her the picture and everything it wasn't coming out how I liked it so I said could she redo it I spent $20 on something that wasn't even done in 5 minutes the she said she would discount me instead on $ 25 for horrible work don't go here read more

The Threading Place - Henna - Threading Services Near Me - Middletown, New York

TERRIBLE TERRIBLE TERRIBLE. This lady did not listen to a word I said. I am a professional cosmetologist I SPECIFICALLY told her. I like my brows super thick. They just need to be cleaned and trimmed. Do not take to much off. VERBATIM. this lady took my whole eyebrows off basically. And she knew she did a bad job cus she said "didn't you say medium " like no sis you heard me loud and clear and I repeated my self 2 times so there was no language barrier. I genuinely think she just does not care and does them however she sees fit. WORST PLACE EVER. My eyebrows are not only THIN as life. They are lopsided uneven thin and she left bald spots. IM ONLY LEAVING 1 DTAR BECAUSE YOU HAVE TO. IF NOT SHE WOULD GET A -------1000000 terrible terrible place OH AND DHE FIDNT EVEN SANITIZE HER DAMN HANDS OL NASTY SELF read more

See all

DON'T GO HERE!!! Unless you want very thin and uneven eyebrows be my guest. I told her specifically just to trim and clean up around the eyebrows. I don't know if their was a language barrier or maybe she didn't care and just wanted to do what's easiest for her. But she basically took my thick eyebrows and turned them into worms. I learned my lesson and will never be going here read more

If i can i would give this place a zero. The woman who did my bows was very rude and did the shittiest job imaginable. I have thick bushy brows (which i love) and i just wanted them to be cleaned up. I explicitly told her i wanted them to be thick. She made my right eyebrow so much thinner that my left and they make me look like im from the 90s with the thin ass eyebrows. I am very dissatisfied and now i actually have to see people with these eyebrows. Then she made me take a picture of her business card like im going to go to her again. That's fucking tacky. DO NOT GO HERE! read more

DO NOT COME HERE. I specifically asked her for a clean up. I asked her to remove as little of my eyebrow here as possible. I have very thick eyebrows and left with pencil think eyebrows. I'm not sure if there is a language barrier or she just does not care, but afterwards I told her she took off way too much to which she replied, "very nice." read more

Not satisfied what so ever with my experience at the upper level store. I specifically asked to have my eyes brows shaped and not take too much off. When the lady was finished, my eyebrows were insanely thin. I told her this is not what I wanted and got a very rude reaction. I have an event in 2 days and my eyebrows are ruined. Never going back there again. HIGHLY DO NOT RECOMMEND. read more

The Threading Place - This is 2 weeks before - Threading Services Near Me - Middletown, New York

See all

Disrespectful dumb immigrants who don't even know what freckles are told me that I need to go to a doctor to get them removed! The audacity! I didn't ask you for a skin opinion. I just wanted my eyebrows threaded. How about you get an education and focus on the task at hand? read more

I'd like to start by saying... Do NOT go to anyone Except Mimi. I like threading and would rather have that done then waxing but be careful who you go to. My eyebrows are full and after having them done not too long ago (the shape of which I liked) I stopped in to have them just cleaned up. This means to o it remove the newly frown hair and to clip the rest. I went to another woman bc Mimi was not there. I very specifically asked to be cleaned up and not to have the shape messed with. Well she butchered my left brow and laughed when I told her I was unhappy. She made it too thin. Then said don't worry it will grow back just add castor oil. Seriously?!?! Growth is not a problem. Fool me twice shame on me. Just ask for Mini if you want quality professional and beautiful eyebrows. If she's not there, I suggest you ask when she'll next be in and then LEAVE!!! read more

awful. customer service none! too busy talking to friend instead of focusing on job. asked to just clean up brows. ughhhhh could have done a better job with hedge clippers. read more

I've been to this spot twice. The first time I saw a young girl who was on point! Last week I returned and saw someone else. First of all she wasn't even going to consult with me to ask how I wanted them, so I told her I'm growing my brows out, I just want the tail cleaned up. She just shook her head yes. Let me tell you... my brows are SOOOO thin! Not only that, but she made them 2 TOTALLY DIFFERENT SHAPES!!! I am so pissed and upset. I hope this long ass review saves someone else's face! Do not sit in the chair. Clearly they don't give a F$&k!! read more

Twice in recent weeks, I left because the staff suddenly had to go on break. Right in front of me, opened a bag and began eating, and told me to come back later. Horrible customer relations. Will not return. read more

After reading the reviews, I went to The Threading Place on Level 2 of the mall and asked for Mimi. I was told that she was not there so I took a chance on the lady that offered to do them for me. Her name was Raheela and she did an excellent job. I like my eyebrows thick and she left them just the way I like them. She was very quick but very courteous. I would definitely go to Raheela again. : ) Lilia read more

I go here all the time. Mimi is the best, hands down. I always ask for her, but if she's not there, I will on occasion go to someone else. I've had some decent and some not so decent experiences with the other girls. I used to travel down to Paramus, NJ to get my eyebrows threaded, so I'm glad this was finally introduced to the area. read more

Just had my eyebrows done today by a lady named, Mehwish aka "Mimi." She had a quite long hair, more on the taller side with a piercing on her nose who worked downstairs. Her threading job was awful, quick, haphazardly done, and her customer service was horrible and despicable. She never smiled and had a grumpy face. She did not clean my eye brows well and was on the phone while doing the eye threading, spitting on my face while talking over the phone. When she was asked to trim my eyebrows, she raised her voice and said, "I know! I know! Put your head done!" Soooooo rude, and just can't believe this person is allowed to work at this place or have a job that relates to customers at all! AVOID HER. She works the first shift read more

The place down stairs with the woman with glasses... DO NOT USE HER!!!!! She did my eyebrows and wasn't paying attention and when using the scissors she cut a chunk of skin off under my eyebrow! Then she tried to cover it up!!! The woman is careless!!!! read more

I have been having my brows and upper lip threaded at The Threading Place for a while and i have always been pleased with how fast and well the therapists work. They have 2 shops at Galleria Mall, one on Level 1 and another on Level 2. However, my experience yesterday was dreadful at the level 1 shop. The person who worked on me was inexperienced, and extremely unprofessional. She took a long time and worked back and forth on both eyebrows which i had no problems with initially as i thought she was just being meticulous. However, she took out a chuck of my right eyebrow, and left me 2 cuts on my left eyelid. She did not mention the cuts. I only realized them when she applied the aloe gel which stung. After looking in the mirror, i pointed out the unevenness of my brows, the missing chunk, and the cuts. She made excuses and told me to get back on the chair so she could "fix" the issues. I refused and asked for someone else to finish the job but she was the only one in the shop at that time. She apologized and told me "please, this is my job". Her attitude was bad after that and she then basically just sat behind the register and ignored me. I left the place angry and upset. Calmed down, went upstairs and explained the situation to the very lovely therapist (it was unfortunate that i didn't get her name). Although she obviously couldn't do anything about the cuts, she tidied up the mess the other person made, gave me tips how to cover the color in the brows while waiting for them to grow again. My eyebrows may not look the way i wanted them to but they looked alot better once she was done. She was truly the saving grace. read more

TERRIBLE! Took half of one eyebrow off!! So thin and uneven! Save yourself the trouble! Go someplace else!!!

I was a regular customer, until I bought a gift certificate, which they refused to honor.

i'm a guy who enjoys being a pretty boy. i went in and sat down, as the women were busy with clients. after sitting for 5-10 minutes i was told that they don't thread men's eyebrows... absolute bullshit! what's the difference between removing eyebrow hair on a male than a female? i don't understand how people are willing to turn away business due to their beliefs. it's 2016 & you're in America with different beliefs than where you came from!! that's all i will say! read more