Wonderful and knowledgeable people, fabulous quality of care, great ambience! I was a patient here…read moreabout nine years ago and recently returned. Some of the same staff is still there and the owner is absolutely amazing. He truly cares about you as a patient and you are not just a number. Everyone remembers your name and about your kids and what you had discussed the previous visit. I absolutely love coming here and I hate going to physical therapy! I look forward to my visits here to feel better and converse with wonderful people with great experience. I will choose here, any day, anytime, over any other physical therapy businesses. Thank you physiotherapy works!

If you're looking for a Great Place to get Physical Therapy and Rehab Medicine, this is It!…read more Physiotherapy Works is a Locally Owned Business that has been operating since 2004. The Employees are Wonderful! I can Honestly say that going to Physiotherapy Works has changed my life. I thought that I'd never be able to regain the stability that I lost after having multiple knee surgeries. Their Physical Therapists and Interns from UCF are Phenomenal! They took the time to understand my individual needs, then created a program to address it. I've been seen many times for different reasons over the last two years; they've given me the exercises and made sure that I understood how to do them at home using bands and home objects. Their Physical Therapists use their ingenuity when creating a program that can be started at the PT office then transitioned to home exercises with adjustable difficulty.

I never thought I'd say this, but Leila and Rachel are incredible. They got me through shoulder…read moresurgery recovery in just four months -- way faster than anyone expected -- and they did it with skill, patience, and just enough humor to keep me from losing it. Was therapy the best part of my week? Absolutely not. But they were the reason I can use my shoulder again, and that's saying something! If you want a team that knows exactly how to push you, support you, and somehow make the whole process bearable, these two are the real deal. I can't thank them enough and that's saying something coming from me (they'll understand that)!

Amazing team! After my shoulder injury and surgery, I was having a difficult time in recovery, but…read morethe crew here helped me get back to full health. I truly appreciate all of you!

I recently started physical therapy here based on many recommendations from locals and so far I'm…read morehappy with the staff and care I'm receiving. Despite how busy they are every time I'm in there, I've been able to get regular appointments that work for me. The staff are really knowledgable and I'm confident I'm getting quality care. The location is super convenient situated behind the Waterford Town Center.

I finished my 12 weeks of physical therapy for my total knee replacement back in December. My…read morerange of motion is in the excellent range; but, my strength is still not up to par. My DPT (Doctor of Physical Therapy) provided me a lengthy print out of all my exercises, so I can start doing them at home, building up to 3 times a week. I only wish the gyms were open, so I could use some of the leg machines that I really need. Any complaints I may have had were just "nits" and don't bear mentioning. The staff here is caring and professional; they only want the best outcomes for their patients. Some may approach that differently than others; but, you find the therapist you work best with. Great group.

Alexandra was awesome!! Very sweet, kind, and professional. She made me feel very comfortable. Very…read moreknowledgeable.

While the staff and the manager are attentive and seem caring the choice and volume of music type…read moreis horrific. During the therapy I had last week the music was so loud and continued to play music with curse words and one song had f**k every few words. None of the staff nor the manager took note or seemed to be bothered by it or maybe was just singing along. There happened to be a district or regional manager present in that day. I had to state for them to turn that very offensive music off several times and they finally changed the music. Someone needs to make sure that the physical therapy and atmosphere is enjoyed by everyone. I hope the management takes note and ensures the music is not too loud or offensive in language in the future. Musical only (no lyrics) would be best! I will not use this location anymore if the music continues in offensiveness and volume level.

This is a great place. The therapist here are very good. They work really hard to make sure…read morepatients meet their goals. Robin Miller and here team are just the best. They are very professional, knowledgeable, kind and considerate. I just love coming here for therapy. I know I am in good hands here.

From the owner: Brooks Rehabilitation at Waterford Lakes provides skilled physical therapy services to meet your…read morerehabilitation needs. Our clinicians are expertly trained and utilize the latest evidence-based therapy to assist you in reaching your goals and optimal outcomes. Our clinic is located on the corner of Lake Underhill Road and Woodbury Road. From Colonial Drive/SR-50, you will be heading east and make a right onto Woodbury Road. We are located on the left-hand side just past the 408 overpass. From Lake Underhill Road, you will be heading east and make a left onto Woodbury Road. We are located in the first shopping plaza on the right-hand side.

I had hand surgery that was sent for occupational therapy to this location. I have been going to…read moreShalene who happens to be an incredible employee and a very intelligent young therapist. I was a skeptic when I first started going and had no idea how much education it takes to be an occupational therapist. She has done a wonderful job and I highly recommend her and your business. Please tell her great job and keep up the good work. My name is Raymond Sharpe and I have five sessions left and I'm going to miss Shaylene and I think my hand is healing. Thank you very much Shaylene

If I could give this rehab group 500 stars, I would. I spent almost a year there days a week. They…read moreare skilled, professional and caring. Everyone there really cares about the patients. It is clean and kept clean. Equipment is disinfected quickly as used. I especially want to thank my primary caregiver Dr Tyler. He's not just about fixing the physical parts, but he's also supportive of your progress and journey. The office staff is professional, friendly, and helpful. If there was a way I could go once or twice a week for maintenance I would.

I started at Cora for strength and stretching for several problems with my foot per my foot dr…read moreadvice. The place looks pretty cool inside and it's big with a lot of room which I liked bc of Covid so it gave a lot of social distancing. The staff were all nice but here are the things I don't like. 1. They don't take care credit so every time I went I had to pay out of pocket which was $80 xs once a week = $320 a month. They kinda gave me a bit of an attitude that I could only afford once a week but I explained that I couldn't afford twice a week bc then that would be $640 a month out of pocket! So I just went to Amazon.com and ordered the same stuff they use on me at therapy and did a lot of home therapy. 2. They don't charge it as a co pay for physical therapy they charge it as sports therapy so it was about $5 more than my $75 co pay. 3. I have been to PT twice before and each time i always got the same therapist assigned to me which I liked bc they get to know you and where exactly you left off or what accommodations you may need. Here at Cora they do not keep you with the same therapist. I had every therapist in there including a training therapist. I understand they take notes but it's not the same as knowing you as a person and not just on paper. I asked if I could keep the one therapist that I thought did the best with me and I was told absolutely not, that it's not fair to others if I get the same therapist and they couldn't guarantee it anyway. I said if there are three people who come for therapy at 10am and there are three therapists to take care of those three patients then why couldn't I just have the one i like best? The answer didn't make sense and the receptionist wouldn't even try to understand what I was trying to explain, she just kept trying to talk over me and repeat her no sense explanation. Each therapist has their own way to treat you. Every time I got a different therapist they did different things. The one I liked best always did a foot scraping and massage at the end of the session and gave me ice. The others didn't do massage or ice. So the last time I was there I got a different therapist who I liked and was nice however she wanted me to try a couple different things that I hadn't done before. One exercise I said I didn't want to do bc when I went for therapy on my knee last year it is the reason it aggravated my foot problems and now I'm here for foot therapy. She suggested I do it anyways but modified. She said if I modified it it will be ok. Well I did it and at the time of doing it it was tolerable but that night I could barely sleep. The pain and spasms I was getting in my foot kept waking me up. I happened to have a foot dr appt the next day so I was able to tell him about the pain and he put me back in the boot for a month. He said that tendon is one of the hardest tendons to heal. This tendon wasn't one of the biggest problems I was having in my foot but now it became the biggest and worst problem w the most pain after that therapy session. So just when I was thinking the therapy and boot I had been doing for the last two months prior to that day was starting to help, I was now starting all over basically. Ever since that day i have now felt pain and spasm in that foot and tendon and now my short term disability will end next month and I won't be getting my STD pay anymore so I have no other choice to go back to work worse than even when I started. I did go back to Cora and speak to the receptionist Jessica and explain all this but she said I still wouldn't be getting the therapist of my choice and basically gave me a bit of a attitude for only coming once a week and when I was so sick w a sinus infection (not knowing yet if it was Covid or not) and cancelled an appt- she gave me a snotty "and then you cancelled an appt so..." I need to continue therapy but I will go somewhere else which is unfortunate bc I live so close to this location. I feel like the last few months now have just been a waste of time and money and now I'm going back to work next month even worse than when I started therapy. Cora does not care about the patient they care about money. That's my opinion and experience.

From my first day I was treated like a friend. Rob the PT and Anna the receptionist and everyone…read moreelse made me feel like I was just a friend. The PT itself was helpful and even though I had to move during my course of PT, I wish I could stay at this location.

I do not recommend doing business with this company. Although I will say the therapist who worked…read morewith my child was a pleasure the administrative side of things fell flat. Receiving payment seemed more important than my child's speech development, especially considering it was discovered that she was moderately deaf since infancy which explained the delay. She underwent surgery making these sessions even more necessary. Twice services were suspended; once without my knowledge, the second until I paid the balance of the account. I attempted communicating with the director countless times and NEVER got a call back. I had insurance that was fully responsible having met my OPM and they had already paid for some services so it wasn't an issue of if they would pay, but when. They billed me and the insurance and left it to us to figure out. The experience and lack of response caused me to simply take my business elsewhere. I worked diligently to ensure my insurance paid them and washed my hands of them as it seems this director did of both my child and my self months prior to this conclusion.