We engaged The Sunderland Group, Inc. (DBA: Buffalo Run Tax and Financial) to do our very simple taxes for the 2024 year. For years we have done them ourselves on TurboTax, but we expect they might be more complicated next year - so, as a test, we tried Buffalo Run for 2024 on a recommendation from someone. We very much regret that we did that. They emailed us on the afternoon of Friday, April the 11th, saying that they would not be able to get our taxes completed by the deadline on the 15th, and recommended we be sure to just pay to the IRS what we owed for taxes last year. Oh, and don't worry, "we wont charge you for filing the extension". Not even a phone call from them. They get a grade of FAIL from me. Very dissatisfied. read more

Mark has been my CPA for 4 years now. Every year I get more questions and Mark's team is there to keep me moving in the right direction. Mark is also an Enrolled Agent with the IRS and while I've never been audited, I would want Mark on my side dealing with these people. I've sent 10 of my clients to Mark and I'm confident they will be treated with professionalism and sound advice. Thanks to Mark I'm always confident about my returns read more

I use the Sunderland Group as a full service one stop shop for my accounting needs. I'm a small business owner who went into this game somewhat green about some aspects of the financial side of my profession. I needed not only someone I could trust, but someone I could rely on to keep me on track and make sure I did not have to worry about the things I really don't want to stress about. Sundy is perfect for this. He is very responsive to all my needs and questions. Every email is answered within minutes. I can pick up the phone and speak to him. My office manager has open communication with his book keepers. If I need to sit and talk in person I can. He doesn't nickle and dime either, I like the flat rate system. At first I just had him doing my taxes, he instantly found areas of improvements over my previous returns. But after seeing that he's bright and knows his stuff I moved my payroll and book keeping over to him as well. It has so far been handled without issue or concern. My accounting needs are pretty complex, and I feel safe with him handling them. As long as I do my part in giving him the things he needs when he needs them then I'm in good shape. read more

We have been using The Sunderland Group for our tax preparation for the past several years. We have been extremely pleased with both the timeliness, professionalism and cost of this service. While we don't generally have complicated taxes, we had a couple years which consisted of some tricky accounting. Mark and his team have been so pleasant and helpful in getting not only those resolved, but also most recently amended returns based on an amended tax document received from several years ago. Short of getting into all of our personal financial details, they've just been plain amazing and have made the process 100% painless (and I generally RUN from anything tax-related)! The company has a website for information and document sharing which makes the process that much easier and smoother. I can access past years tax documents easily in addition to uploading my documents for tax preparation. Highly recommend! read more

I called The Sunderland Group in hopes that someone could help guide me in how to set up my LLC. I spoke to their office manager Cora. She basically told me that they were too busy to do that, but that they'd be happy to do my bookkeeping and taxes once everything is set up. I called up another CPA in the area, and they are gladly helping me. read more

Mark and his team did my taxes for the first time this year and knocked it out of the park. Refunds for both Federal and State IRS Tax Returns. His online portal/DocuSign for submitting documents and performing signatures is seamless. I highly recommend Mark Sunderland and The Sunderland Group for all accounting, payroll and tax services. read more

If you value your money or your time, steer clear of this guy as a CPA for either your personal finances or small business (the two areas I've worked with him on). He's actually a likable guy - but a terrible accountant. Specifically, it''s April 4th and I've been waiting to hear when he'd have my small company's taxes finished, as well as my joint return with my wife. He then tells me in an irritated tone that we'll have to file an extension (i.e. not file our taxes on time). I told him that was unacceptable because I have investors counting on him to get our taxes done on time, and to make a long story short, he then got upset and REFUSED to even complete the returns he had already started!!! On April 4th. Totally unprofessional and unbelievable. So April 15th is less than 2 weeks away, and my family is basically screwed because of Mark Sunderland (and so is my small business and my investors). Again - if you value your time or money, stay away from this firm and find a CPA who actually cares about their clients and takes some responsibility for the impact they have on their clients' lives. read more

As a Professional in the Mortgage Industry, I have had the pleasure of working closely with Mark (and his totally Pro staff) on many occasions. I have experienced wonderful service and now regularly recommend his services to my Clients that need CPA services. See, I trust him with my hard-earned Clients and know that he'll take good care of them. That's earned trust. read more

My only regret as far as hiring Mark and his team is that I didn't get their help sooner. When my wife and I started our business, things were so simple: (not so much) money coming in - money out + turbotax = happy IRS + happy us. But as our business grew over the years, the shadow and terror of the U.S. Tax Code started to creep slowly into our lives, drowning us in paperwork, obscure rules, and estimated tax payments. Dun-dun-duuun! Anyway, we found out we were really screwed and that my training as a PhD in Aerospace Engineering hadn't really prepared to deal with the almighty IRS when we applied for a home loan. Boy, you think dealing with IRS is tough? They got nothing on home loan underwriters. Enter Mark. I searched on Yelp for an accountant, and his name came up. I scheduled an appointment. I went into his office feeling like an idiot because at our income level we should have gotten an accountant years ago. He was super friendly, devoted a lot of time to listening to us, and knows more about the monstrous tax code that I could ever hope to learn. More importantly, and what really sold it for me after talking to other accountants, was that he understood what our business was about. Our business model is unconventional -- we sell eBooks and other printable goods. As simple as that sounds, people have a difficult time comprehending how we make money. Mark didn't. He asked us several specific questions about the business, until he really understood what it was about. Fast forward a few months, our business is still going strong, we do not feel the cloud of the IRS over our heads, and we have a better plan for paying payroll and estimated taxes. Granted, we never leave Mark's office happy, as he always has a accurate idea of the exorbitant estimated taxes that we have to pay; but we do leave satisfied and confident that the IRS won't be knocking on our door anytime soon. I highly recommend Mark and his team! read more

If I could give this guy a negative star I would. The first problem was that he didn't file my taxes right. Then when I asked him about it, he said I sent him back too much paperwork. I send 5 pages all with a signature on them. Then when I spoke with him on the phone he hung up on me mid conversation when I just said I was dissatisfied. Then he took the time out of his day to mail a letter saying he didn't want me as a client after I told him I wasn't coming back. If you like working with a high schooler, then go to this immature, pretentious, money grubbing "accountant." I would have been much happier with an H & R Block person than this jerk. read more

My wife and I have been utilizing the services of The Sunderland Group for a few years. I couldn't say anything negative about their services, its exactly what your would expect from a small CPA shop. Each year we get plenty of warning and early advise on changes in the tax code which we should be aware of and more importantly, plan to take advantage of to maximize our return. Since this isn't some 100 person accounting firm, we realize that if we don't get our information to them with enough time (FYI, they send out multiple warning emails about the last date they can get your documents and still have enough time to provide you with the quality return you expect), we should expect to have them file an extension. I highly recommend The Sunderland Group! read more

Mark and his team are timely, responsive, and reasonably priced. Everyone is very friendly and happy to answer questions - in fact, small quick questions tend to incur no extra charges. Mark is very personable and organized. He communicates about all pending deadlines and will meet deadlines with reasonable client cooperation. We've used the firm for probably 5 years now and won't look back. A bonus is the firm's super fun "customer appreciation party" in the early Fall - food, drinks, fun for kids, etc. read more