I reached out to Suburban, because they are affiliated with Angie's Group and other notable organizations. I left a message and Dave texted me back. Because of the Easter holiday and their busy schedule and my busy schedule, it took a couple of days to find a time convenient for both sides, but it was worth the wait of a few days.
Dave understood the plumbing issue, obtained quality parts, and spent a lot of time making the needed repairs. The time he spent on the job was considerably more than anyone thought would be needed, but he stuck to his original estimate.
My wife and I very pleased with how we were treated as customers, the price paid, and the quality of the work performed.
Suburban's motto on their web site is "we treat you like family." They're telling the truth. Maybe even better! read more