I'm not rating the business. I'm rating, Brittany Dick. First off, she is very sweet, she's beautiful and we got a long great. I showed Brittany want I wanted. I told her specifically I didn't want anything dark only light blonde or soft blonde-medium. Just not dark colors. And she told me what she was going to do. Pretty much I understood nothing. I just trusted her.I showed her a photo of what I was trying to achieve or close . She said it would be low lights, nothing dark.
I specifically ask her if something goes wrong, and my hair don't take (which I made that clear to her several times. That my hair only takes bleach). She said it it don't do what you want you can come back and we will had some more highlights or something along those lines.
After my hair was finished it was completely opposite. I just got charged 167 (12 was for my eyebrow wax) I'm sitting here balling my eyebrows, while her and a coworker was saying it looked ok to make me feel better. That's not what I wanted and not what I ask for. My hair has dark in it, it has ashy looking color my roots are darker then they was when I walked in. I have a few blonde streaks. Brittany says she didn't put much dark in my hair but what little was put in over powered it. So I decided to just go back and ask for a refund. I was polite. I never raised my voice. And pretty much got rain out. And I left and didn't cause a scene I'm not that person. So then later I sent her a message and ask her if she would at least fix it like she promised the first two times and keep her word. And I did apologize if she thought that I was rude. I certainly was t trying to be. To me My hair is ruined. Well, No response. Just silence. I sent a message to her cell and her Facebook. If she would just fix my hair like she promised me she would that's all I'm asking for. I'm
Not worried about the refund anymore she did work on my hair for several hours. I just want it corrected. I'll attach a photo of what I was going for and what it turned out to be. I'm so unhappy. I'm so sad, I'm so embarrassed to go out in public.
Brittany please make it right. read more