I recently stayed here with my wife to attend my brothers 50th birthday party in the hotel and I am…read morenot quite sure where to begin. At first all was ok with the exception that the so called double bed was about 2/3rds normal size which was strange. But then the fun and games started when the staff at the party did not appear to know how to make a drink or pour a pint. They ran out of glassware and stock and seemed all at sea behind the bar. At 11-00pm they suddenly closed the bar 2 hours ahead of schedule saying there was an IT glitch and they could not use the till which was a blatant lie. My brother had paid £1000 for the hire of the room and the bar extension until 1-00am. the hotel rooms were mostly booked out by guests attending the party as well. When challenged about the so called IT glitch they became defensive and surly and were threatening and abusive asking guests to leave the party room. One of the staff even asked me my name and when I enquired why he needed it and he heard a friend use my 1st name he said its ok I will just check the hotel register for your details which I took to be a threat that something more sinister was going to happen. Due to the complete breakdown of service all the guests were left with nowhere to go but to their rooms like naughty children. The stunning ignorance and complete lack of training, knowledge or even basic courtesy was beyond anything I have ever experienced in a hotel before and it made Fawlty Towers look like Claridge's. I contacted the General Manager Fred via email and initially he was apologetic and he agreed that the staff had lied about the reason for closing the bar and should not have done so but when I wouldn't accept his offer of a 2 night stay in the hotel and had the temerity to suggest that he might consider a partial or full refund for our disastrous stay he stopped communicating with me which suggests the staff behaviour is led from the top down. At breakfast the next morning the assistant manageress who we had spoken with the night before was ignorant and had a terrible sour face on her so much so that we could not trust her not to interfere with our breakfast and we just had coffee from the machine. I cannot recommend this hotel LOWLY enough and all I can say is if you do stay here then on your own head be it. It gets 1 star because that is the lowest I can award.

Easy to find on walk up from train station. Friendly staff at front desk. Hotel is clearly old and…read more'not recently refurbished', but everything works, even the creaky elevator! Nice room. Bathroom very nice and sort of (Brit-standard 'modern') modern. Breakfast room quite fancy. Continental or cooked breakfast - I had the cereals, toast, juice'n coffee type: v.g. as expected. Staff lurks in kitchen, shoots out now and then to check on customers. Added later: been thinking about the rug salesman who'd rented the room next to the reception, downstairs. Seems to me I saw his trestle sign outside on the sloping street a few years ago. Spoke to him, as people walked past the wine bar opposite. Man must be a traveling salesman, does the tour of the country, a few days here, a few there. With his rugs. Needs some logistics for those, mind you. Spoke to him as I waited for wife+daughter to walk down from station. They stayed with Grannie in Carnforth, down the line, in her small home, and rode train up each morning, fresh and pink-faced from the bracing, moist, Lancashire air. He was friendly, knew how to speak to strangers. Easy fellow. A few customers'd walk in, look at the Persian rugs, and leave. Almost as if the rugs were a cover for something else? I paged the newspaper, waiting. 'So, from Denmark, are you?' he'd pleasantly continue when the people'd left. Waterstones next door. Upstairs balcony display area not bad, chair to snooze in, wait for family. Thumb books. Hotel has fancy bar/parlor upstairs. Dark, not bad for someone with iPad or laptop in need for some screen-time. Plugs, but bring that adaptor! Oh, the plugs . Hrm. When I plugged in the iPad adapter interesting sparking-type sounds cane from the socket. Should it do that?

Came for a quick afternoon meal! The table ordered the pie and the fish and chips. Both dishes were…read moregreat. The server took great care of my allergies making sure to no verify I was safe

Amazing coffee and real ales. Should my review finish there? Maybe - but there's more you need to…read moreknow about the Sun Inn, way more! First of all it's one of the favourite hangouts of very tasteful people... those being some of my best friends in Lancaster. Secondly, it's bloody gorgeous. You want a cosy, rustic, boutiquey pub in what I've come to call 'The Edinburgh of the North West'? Walk right this way. Want to see how pretty it is? You only have to check this cinemagram from my fiancé: http://cinemagr.am/show/4336818 Look at that. What a backdrop it provides. Gnarled branches with fairylights = one of my favourite things ever. Big wooden tables, locally roasted coffee (a coffee my maid of honour recommends wholeheartedly, and it has its own shop around the corner. I do believe it's called Atkinsons. http://www.thecoffeehopper.com After our epic roasts we needed a pick-me-up, and I opted for black while she had a fab-looking latte. We also got biscuits as standard. (That should be a rule, everywhere. No exceptions. If Font Bar can give out entire Freddos with every brew, all establishments should at least be able to manage a Lotus biscuit.) The food looks amazeballs here, perhaps a little pricey for a casual lunch but great for a treat, and potentially truly delicious. The atmopshere's lovely, the staff friendly, and we've had wine here too which has always been tasty, offered in some of the prettiest wine glasses I ever did see. And fruit beer on tap? I can see why this could easily become a Lancastrian's local.

Great ale boozer. At least 7 on and invaiably in great condition. Proper old school pub with…read more'characterful' locals

Great place to get a quiet drink in the evening. =) The beer garden is nice, with comfortable…read moreseating and a good view of the stars. The regular ales on tap are delicious, the selection of scotches and other spirits is great, and the staff are all lovely, helpful people. Lots of interesting locals, steeped in history, and has a fantastic "snug" to relax in, with soft chairs, tables, couches, and a fireplace.

Five stars is not enough. In all my hotel visits over the last 20 years, none have compared to this…read moreone. The guy Gary was a host like no other. He went above and beyond for myself and my child. Have never felt more welcomed or safe, anywhere.. The rooms were absolutely pristine, I really hope the cleaner is well treasured, the beds were the most immaculate beds I have ever come across. The sea view window topped it all off. As spectacular as those views are and as much as the sea personally means a great deal to me,, it did not actually compete with the service we received from the moment I phoned the Clifton hotel at the very last minute, until the moment we left.. The breakfast was also absolutely lovely beautifully hot with unusually large sausages. I'm just blown away by our one night stay and very grateful for such wonderful hosts. Thank you so very much.

I didn't stay here (my colleague and I stayed in the Lancaster University dorms...) but we popped…read morein here for a few drinks and some dinner after a conference at the University next door. The hotel looks like the kind of place people come to get married. It seems newly built, but they have tried hard to make it look older (they have Lancaster roses painted on the ceiling and a nice warm fire with comfy sofas to relax next to...) so it seems cosy and not too bland. The bar staff (in the Sandeman bar) were sooo lovely! They made my friend a perfect hot toddy, but only charged for the whiskey...they were also friendly and chatty and came out to stoke the fire for us. Plus the drinks are quite cheap (yay for the North!!) The bar food wasn't bad. They just started a new menu with a mixture of old British pub-foodesque dishes along with Thai curry, Moroccan tagine and a few pasta dishes. I tried the tagine and really enjoyed it...but I had been awake from 4am that morning...so I was totally exhausted and just needed sustenance.

My family and I are from the States. We reserved a wonderful table. The manager and waitress were…read moreexceptionally kind, wonderful and knowledgeable about their menu. The restaurant itself is a vibe! We can easily eat here for any meal! We ordered these starters: goat cheese bon bons, stuffed mushrooms, pork belly, and doughnut. ALL WERE FANTASTIC. My personal favorite was the goat cheese bon bons. (We began eating so no photos of the starters) For entrees, we ordered the gnocchi, sirloin steak, chicken Kiev, katsu chicken and beef pie. Everything was DELICIOUS. If you're in Lancaster, definitely recommend this restaurant! Honestly some of the best food we had while in the UK!

Good value for food and a bit exotic. A good daytime atmosphere. Welcoming staffread more

The Mill Inn is a canalside pub and hotel at Conder Green near both Glasson Dock and Lancaster. It…read morehas 15 rooms however we visit it as pub customers when we're out and about on the canal. It has a lovely big beer garden, with a play area for kids, which is very popular on summer days. Inside it is airy, spacious and smartly furnished but with a relaxed atmosphere. Staff are always friendly and the well stocked bar has local Bowland beers on draught as well as a good selection of lagers and international beers such as Hoegaarden. It is a while since we have dined here and it may have changed hands in the meantime so I won't do a lengthy review on the food however we always enjoyed dining here. A quick glance at the menu when we were last in revealed reasonable prices with mains off the menu averaging £12, with the exception of steaks which naturally are more expensive. The food looked lovely and we shall definitely dine here again in the near future. Smashing pub, one of our favourites along the Lancaster canal!

The closest you'll get to a fine-dining experience in this area. Expect fresh local ingredients and…read morebeer that is brewed in the region. Cozy atmosphere, but not stuffy, and bonus: formal attire is not required. Since the restaurant is along a canal walking trail, diners wore a range from hiking shoes to high-heels. This dinner was a standout dining experience on our trip to Lancashire.