Went to see Andy Vaillancourt at Trout Lake Auto concerning the cooling fan running on high when my…read more2009 Ford Escape's AC or Defrost was running. According to Google a very common problem on lots of Escapes and Tributes. Andy diagnosed as a defective throttle valve and called the local Ford and Mazda dealers for a price which was $232, Yikes. He said he would make some more calls to see if he could source it cheaper. He found one at $60 and installed it in just one hour after bleeding and recharging refrigerant. Saved me nearly $200 with taxes, probably more as he included diagnostic check in the hour of labour. I'm taking my Ford Escape back to Trout Lake Auto for sure.

Dave is honest and has integrity!! Two qualities not so common anymore. Great service, fair…read moreprices, friendly staff. I have always had great experiences Excellent customer service.

great team and they make you feel like you are getting your moneys worth. also they are super…read moreclose to where I live, so that's convenient

I called in without an appointment- they were able to get my car in the next day…read more Excellent service. Greatly priced. Knowledgeable with tons of experience. Fast, efficient & positive. Will definitely be returning to them for all of my service needs. Strongly recommend.

I have been taking my vehicles here for years. I get great, fast service with excellent value. New…read morelocation on Trout Lake road.

Great mechanics. Worked into the night to get me back on the road for Christmas. At a super price…read more This is the place to go in North Bay.

WORST -REPAIR-EXPERIENCE -EVER Avoid this gyp shop at all…read morecosts Took a 2012 BMW X5 in for an oil leak and 3 months & $6200 later it was delivered and would not start. After a new battery from a 3rd party it does not run at all. Terry Parolin does not take or return calls. Jake in service is useless and not willing to engage. After chasing this bunch for a year, it is a waste of time. What a crooked bunch. BEWARE!

Beware of the this shop. I wanted to buy a new volvo and decided to have the local shop purchase…read moreit for me and to quote the owner Terry--"we will take care of you." To be fair he gave me a loaner car (2004 volvo with 350,000kms) and we waited weeks and then months for the delivery. He said Volvo didn't care about its customers. I contacted volvo on their Volvo Canada site and got a response saying the order would be delayed for another couple months. We had now waited 5 months on the delivery. I asked that the deal be ended and the owner Terry Parolin said he wanted his car back with a $900 monthly lease of the loaner. He signed the car over to me so that I could insure it. Yes, ownership and all with nothing in writing. After some inquiries by his Jayme we found one in Waterloo. Then I found out they didn't buy the car, I did. The invoice was made out to me. If I had known at the onset I could have gone anywhere to buy this car. He made it sound like he was a Volvo specialty shop when in fact he was really just a garage. A couple of months of ownership and i have a minor problem. He can't help--he is not a dealer. He gladly sold me winter tires. I discussed this dealer with local people and I could not fine one person who thought this dealer was great. One person bought a used car that was in a major accident and bought it believing the dealer it was a low mileage used car. Others complained over billing and an indifferent attitude. The clincher for me came when he wouldn't even acknowledge me in another setting. This place is to be avoided at all costs. When the owner pisses you off the entire staff are all his relatives and they make you feel really unwelcomed. Take your Volvo to anywhere else. I now drive to Newmarket and when I walk in I feel like I am welcomed. PS: I am man of my word and he got his loaner back when legally it was mine. Oh and never paid the $ 900 lease for a 13 year old car.

Personal and honest service that was recommended to me by a family member who is an mechanic (at…read moreanother place), saying that I won't be taken advantage of. I have gone to North Bay Auto Service for a few different problems, and I have been satisfied every time. Also, I leave there knowing that I can easily return without issue if the problem did happen to persist. It is a low key, family run shop.

Amazing service and great price. Thank you so much for all you do. I am so grateful for your…read moreattention to detail, my car feels like brand new.

I've gone to Jay's for years now. I've had nothing but great experiences. Their prices are very…read morereasonable, and the mechanics seem very knowledgeable. I especially appreciate that they have never once made me feel like a stupid girl for not knowing much about cars, and haven't used my lack of knowledge against me. They're very nice men, and very understanding. I recommend them to everyone I know, and I highly recommend their services.

Wow? As a broke-ass guy, I went in with a 2020 Ford ranger (aluminum body) with self induced…read morefender damage. Couldn't afford the insurance hike if I claimed it, but was very apprehensive about paying out of pocket. I asked what it would cost for the bare minimum-bandaid-job just to get by? Got a surprisingly affordable quote. And when I picked it up, I was shocked to see a washed (even interior) shining truck with a factory looking fender. Looking as good as the day I bought her. Flawless and beautiful. So happy with it.

Having body work and painting done for your vehicle, never starts off great. Usually by accident…read more Fortunately, Anthony has a gift of turning a mishap into a positive experience. Quality workmanship, impeccable attention to detail. This bodyshop is about customer experience at its best. I have never had a bad experience with this shop. If you're in need of this type of service for your vehicle, give them a call or pop by its Lakeshore drive bodyshop.

I have been going to Barry for over 35 years and have always had fantastic service. I have never…read morefelt talked down to because I am a woman, he takes the time to show you the part or the problem area and explain what needs to be done. I have referred many people to him over the years - and they have all been pleased with the service. Two others that are part of the team deserve kudos for taking the sting out of car repair - Doug and Nicole. All in all, if you want honest, good work done on your car, this is the place to go.