I used this carpet cleaner yesterday and WOW!! They did a phenomenal job! The carpet is clean,…read morethe house smells great, the price was way cheaper than everyone else and they were super nice as well. Definitely a win win. I highly recommend them!

From the owner: Our business specializes in giving you the highest quality carpet/ upholstery cleaning service in…read morethe pinebelt. We are a local business and are committed to our community. We believe that good business is built on relationships. When you call to get a quote the person who answers is the owner. We do not use bait and switch tactics, so the quote you get is what you pay. We stand by our work and will do whatever it takes to make the customer satisfied

This is great carpet cleaning company. Very courteous and prompt. Staff very professional and…read morepolite. They did awesome job with my house flooded and remove carpet, extracted the water and put it back in. I will definitely use them again and highly recommend them.

I have used a different carpet cleaning company in past who did a great job on pet stain removing;…read morehowever, the stains would reappear within a week or two. These guys lifted the carpeted up and were able to get under the carpet to make sure the entire stain was treated and removed. It has been about a 4-6 weeks since we had our carpet cleaned and it still looks like new! They were also kind enough to pull the carpet tighter before re-taking to rid the ripple that was there. Very professional crew and a very satisfied job. We will be using them in the future!

They were to do a deep clean!!! No way was my home deep cleaned. She didn't use any water!!!…read moreEverything was still covered in dust! She sprayed the house with some nice smelling spray and that was it! 2 hours to clean a 4000 sq ft house... one person! Don't use them!!!

If "0" stars was available as a choice, I'd rate them 0. The cleaners were great when I first hired…read morethem for a monthly cleaning, but have since really gone downhill. I was allotted 4 hours of cleaning for $122.00. I don't mind when someone is done early as long as they do what I pay them to do, however, the last time a cleaner named Amanda came to my house, she spent ONE HOUR and missed an entire room. The cleaning job was so bad, I had to go behind her and clean floors, scrub tubs, etc. When I let the owner, Mason, know about it, he assured me that my money would be refunded for that "cleaning". That was on May 2nd. It's now May 22nd and no sign of the refund, which makes me question their integrity. I would not recommend Hattiesburg Maids, aka: 'Lofty Prospect Properties, LLC.

ABSOLUTELY HORRIBLE!!! In January 2020, our insurance company sent ServPro to our residence to dry…read moreand remove our flooring due to water damage. ServPro brought 20 really loud air blowers and 2 extremely large dehumidifiers to our home. Mind you, I work nights and sleep during the day, so I had to stay in a hotel because of the noise level of this equipment. After a week of them drying our floor, they decided they would remove the flooring. They rented a machine from a company in Louisiana to help remove our engineered hardwood flooring. They brought the machine to our home and the cord to plug it in had no prongs to go into the outlet...that's # 1. They called the rental company and the manager said he would come to our home and fix the cord the next morning and he did. ServPro then begins trying to remove the flooring with a blade that was 5 times smaller than what they really needed...that's # 2. They replaced the small blade with one of their own, but there was no way to screw or secure their blade to the machine because, guess what??? The blade kept sliding out of the machine because the blade doesn't fit!!! That's right...the machine came with the blade that actually fits it and there is no alternative, other than getting a machine that was actually suitable for the job they were doing...but I guess cheaper is better if you're trying to make $$$...that's # 3. Finally, after realizing they are about to be penalized for taking too long because they are almost 2 weeks into the process and have basically done nothing but stored their equipment at our home for free and made a bigger mess of our floor, Adam says to my husband, "we can't get this flooring up...we're going to have to cancel this work order"....that's # 4. My husband commenced to go on a rampage about them lying to us and our insurance company and charging our insurance for a job they knew could not complete. So we called our insurance company and they said we can call a REAL flooring company to remove and reinstall our flooring. So Adam decides to give us his personal recommendation...get our of our home Adam! Adam with ServPro left our floors with huge patches cut out until we could get a REAL FLOORING COMPANY to come and fix their screw up! I included pictures just to give you a live visual of the mess they made. We felt better with our floors buckling and still intact rather than these ridiculously huge spots they left cut out exposing the concrete foundation! Thank you ServPro for the worst job anyone could have possibly done!!!

Do not use under any circumstance. Initial response was good. They showed up. Other than that…read morethe entire experience was a nightmare. We waited for months to get furniture back in order and even longer for the coping to be installed and had to go to a larger size because they messed the walls removing the old. Called for months trying to get a bill for insurance which they were supposed to dealing with. Finally got a bill a year after incident.