I have had two total hip arthroscopies wit Dr. Kafferky at Vail Health. I couldn't be happier with the care that I received or the results. The Kafferky Team is amazing--always helpful no matter the day or time. The P.A.s are exceptional with a special shout out to Daniel Wood. Vail Health is a wonderful hospital in which to have a procedure--perfectly organized and timely. I am a trail runner, hiker and rancher so I ride horseback many hours a week in the summer months. The new hips have made it possible to continue with all my activities. I highly recommend the Steadman Clinic and the Kafferky Team. read more

Had surgery scheduled for Friday and got call today that I need to get: 1. Physical (my primary care dr is in florida) 2. CT scan (which I had to find a location and schedule myself) 3. EKG (same as above) 4. Blood work (no quest in mountains) 5. Etc. I have never had all the crap dumped on my lap to have a procedure done. Guess with a 3.5 rating Steadman is not what they used to be. Will buck up and drive 3 days to Florida and find a practice that cares. read more

I just had knee surgery with Dr. Lee, and he did an amazing job. I'm still in recovery, but the quality of care was great.

My Austin ortho doctor recommended Steadman for a cortisone inj and PT since I would be in Vail for a month this summer. I saw Dr. Leslie Vidal as she specializes in shoulders. Both she and her wonderful ortho asst, Brian, reviewed my records, agreed with my Austin doctor that a reverse shoulder surgery was next. I also received a very helpful cortisone injection and signed up for PT while I'm here. This certainly exceeded my expectations and I'd highly recommend Dr.Leslie Vidal and her staff. ~Colleen T. read more

Excellent Physical Therapy!!! Rachel is Amazing!! She takes the time to explain everything that's going on and doesn't leave your side.

While the doctors are great, the scheduling department is lacking in efficiency. Very long waits on hold. You can request a call back, all that got me was a an agent who was happy to transfer me to a different scheduling department within the clinic. read more

Saw Dr Vidal.for a knee issue. The office is a very well oiled machine and efficient. They took more trays and differently than the prior doctor I saw. Brought up two important things again, not brought up from my precious doc. The VVSugery center is very nice they communicate well including the cost and coverage. Overall very happy with my experience. read more

A visit to the Steadman clinic is like going to a symphony !!!!! it's well orchestrated, and they definitely have it down the perfect doctors visit. read more

Dr. Nathan Cafferky is amazing! Performed my total Right Knee Replacement and the recovery has been exceptionally easy. My PT states my recovery is "Unheard of and Not the Norm." By week 3 my knee bend is at 135 and I can walk stairs using both legs. Week 1 (5 days after surgery) I could spin a complete revolution on my indoor bike effortlessly. I can't express my gratitude enough to Dr. Cafferky: He is what gives The Steadman Philippone Clinic its World-Renowned Reputation of Excellence. My surgery was at the Edwards, CO Surgery Center - I received excellent care and would recommend having your surgery at this location. The town of Edwards is very nice. Also want to mention Isabelle at the Frisco Clinic. She is professional, kind, and attentive to the patients. She brings the high standard to Steadman Clinic with compassion. read more

I left a previous review about my experience at Steadman. I was responded to by a Lynda S to contact her or the Patient Experience Team. She left no contact information to reach her and when I called Steadman I was told there is no Patient Experience Team. I've been given the runaround by every customer service representative I've talked to and no one has tried to help my situation whatsoever. This is the worst customer service I've ever encountered and a perfect example of what is horribly wrong with the health industry today. Do yourself a favor and go anywhere but here. read more

The Steadman Clinic - Copy of my bill for a single physical therapy appointment - Spine Surgeons Near Me - Vail, Colorado

The level of care was great. I had a great experience and the Dr's and nurse's were amazing. Almost a year later I am trying to figure out what I owe and to whom. I got sent to collections. I didn't recieve a call or letter saying what I owe. Infact I was paying monthly payments only to find out it was to an entirely different area. So confused they could have done a better job of explaining these things. read more

I am compelled to share a disconcerting chapter of my healthcare journey, this time involving a specialist at The Steadman Clinic. Seeking relief and answers, I approached the specialist with my ongoing, debilitating symptoms, including neuropathy, neuralgia, muscle stiffness, and more, that had been progressively worsening from 2020 to 2022. My condition became critical, 10/16/2022 when the loss of peripheral feeling in my entire right leg, with neuropathy-like symptoms proceeded. Through more time I have been gradually losing feeling in my left leg. My body was slowly paralyzing itself. The next day, 10/17/2022, my conditions become in bearable. Thus, why I turned to the Steadman Clinic. The specialist here recommended an MRI of my lumbar spine, a suggestion that initially gave me a glimmer of hope for a breakthrough in my diagnosis and treatment. However, the process became mired in bureaucracy when I was asked to wait nearly two weeks for insurance approval. Given the severity of my pain and the urgency of my situation, I offered to pay out of pocket for the MRI to expedite the process. Regrettably, this request was denied, leaving me with no choice but to seek the needed test at Vail Hospital, independent of the specialist's guidance. This incident underscores a recurring theme in my experiences with Colorado Mountain Medical, Vail Health, Doctors on Call; a profound sense of being unheard and sidelined by the very professionals I entrusted with my care. The delays and dismissals I encountered not only exacerbated my suffering but also delayed the critical diagnosis of a spinal cord tumor (cavernoma), which was eventually identified too late to prevent irreversible damage. I implore the specialists and staff at The Steadman Clinic to heed this account as a clarion call for change. It is imperative that healthcare providers not only listen to their patients but also act with urgency and empathy, particularly in cases where time-sensitive diagnoses are at stake. The consequences of inaction and procedural delays can be life-altering, as my experience painfully illustrates. Healthcare should be a partnership between patient and provider, characterized by mutual respect, prompt action, and compassionate care. I hope that my story will inspire a reevaluation of patient care protocols at The Steadman Clinic and encourage a more proactive, patient-centered approach in the future. I hope no future patient experiences the failure I did through this clinic. read more

. After receiving extensive surgeries and treatments there over the years at Steadman, I had to stop working and go on disability at the end of last year. I am single with zero advocacy so when I found out that not only did I qualify for Medicaid and could therefore drop my BCBS policy. I found out Medicaid offers rides, something I now need. Low and behold! Dr. Leslie Vidal and The Steadman Clinic will not see me because I am now disabled! Problem is that Dr. Vidal took the liberty of performing extensive hip surgery on me and now refuses to see me back for the same injury due to a horrific fall! I am unable to find a Dr. that will work on this hip as they all say to "go back to the same surgeon! Do not go to the Steadman Clinic! When life throws you a curve ball, they will unload you in a heartbeat- ITS OBVIOUS THEY ONLY CARE ABOUT $$- life might change for you, do you really want to take a chance on these guys? I wish I would have known, I would have gone elsewhere! read more

My knee and hip were replaced at Steadman in Vail in 2018. Don't usually write reviews but feel I need to for furure patients of Dr Kim. The hip replacement was fine. If you have concerns about scar location though, ask. This scar was so obvious and unattractive going down the front of the thigh. Dr Kim does this method because the PF muscle does not need to be cut and you have no post surgery testeictions, but the scar is ugly. Been using silicone tape and it is helping to soften its appearance. The surgery on the knee replacement was fine. Patients are will informed. The Vail Medical center is attentive. My gripe is the actual component. Kneeling is uncomfortable. Yoga is out. Gardening is done with a thick knee cushion and squatting just isn't happening without discomfort. Look into this. Kim's PA indicated the DonJoy component works for 90% of its patients. So 10% are stuck. One other strange thing. At the one year follow up appt it is like you are an unknown person. Dr Kim didnt look to see what he had done. It was a bizarre follow up. Steadman is so huge and so many patients it's a different environment. Has a mass production feeling. read more

The Steadman Vail isn't what they use to be. You can get equal quality surgery many places. They use to be good & cutting edge, not so much now. read more

They think pretty highly of themselves to charge the price they do just for a consultation. Seems like money is their greatest concern, not patent care. read more

From scheduling department to people that handle insurance claims bad experience. After waiting 2 months to see a surgeon they called me 2 days before my scheduled appointment and said the Vail office wasn't in my network. I checked with my insurance company that verified that they were....a rep from insurance even called them and they're still insisting I would be private pay....in other words even though my insurance would pay for the visit they are refusing to accept it......so confirm your insurance with them when you make the appointment.......because apparently they can decide they won't accept your insurance even if their own website lists my insurance as something they accept. read more

Amazing!!! The level of care is so high! My daughter sees Dr. Provencher and his team. They are amazing from Dr. P all the way down the line. My daughter has had 2 surgeries with Dr. P and he and his staff are worth the travel from Texas to Colorado and every bit of money and time it takes to get there. I truly am thankful for Dr. P and the Steadman Clinic. This is a well oiled machine and it felt like his staff knew what we/I needed before I even had to ask. They anticipated our needs and met them with 5 star treatment. Everyone from registrations, care tech, pre-op, anesthesia, post op to PT were the most amazing humans. I couldn't be happier with them and their care for my daughter. read more

The cars here is the best. From the doctors to all the support staff, they are all amazing and really care for their patients

Steadman Vail is not so great anymore. I would not go there again & have been going since 2016. They used to be a really great facility but not now. Nobody will tell you their supervisors name & that's a bad sign. Low effort physicians that don't review your chart even on the 1st visit. Avoid- read more

I've been going to the Steadman Clinic for a couple years now to treat chronic low back pain from an accident and labral tears and issues in my hips. Dr. Evans has helped me pinpoint the causes of my back pain which is a huge thing for me making a plan and moving forward as a 28 year old with a lot of life ahead of me. I never feel like a stranger to their office - they know me, they know my injuries, and they even know my husband's name and ask about him. Dr. Philippon did my labral reconstruction surgery in December 2019. It was my third hip surgery and 2nd labral reconstruction in that hip, but first surgery by Dr. Philippon. I have no words for how amazing that experience was. Questions always promptly answered, plenty of information provided during the process, and the easiest recovery from surgery I've ever had. I was very quickly way better than prior to surgery and I am continuing to improve. Thank you Dr. Philippon, Dr. Evans, and teams. I'm so grateful for everything!9 read more

Probably the best place to go if you are a member of the US Olympic Team or some kind of celebrity. Otherwise, I would not go here. In fact, I did not return for my second knee replacement. I went to Cedars-Sinai in LA and was most happy with the treatment there and with the results. The results on the knee that Steadman replaced (Dr. Kim) were far better than my old bone-on-bone knee but not as good as the knee done at Cedars. In a total knee replacement, sometimes the under-surface of the patella (knee cap) is resurfaced and polymer plastic implant is attached to it. This is done when the arthritis has damaged the under-surface of the knee cap and there is bone rubbing on bone, which was exactly my problem with both knees. Bone on bone. Dr. Kim did not put the plastic under my knee cap and it sounds like a creaky door when I stand up, to the point even others can hear it. Long term, it may cause arthritic problems there (I have been told by other docs). The knee at Cedars is so much superior that I regret not going there for the first knee replacement. The best thing Steadman has going for it is their formidable PR machine. The worst thing it has is their M.D. who handles the pre-ops, etc. Dr. K is in way over his head, in my opinion, and lives on "caffeine and Prilosec," as he told us in the pre-op. Hence, the nervous, on-edge guy who should be avoided, if you can. For one meeting, he kept us waiting an hour and a half! The nurses were trying to find him but simply kept repeating, "We don't know where he is." When he arrived, no apology or explanation. Neither professional, nor civil, again, in my opinion. On a more positive note...all the nurses were the best. That is often the case at hospitals. The nurses are more caring and attentive than the doctors. Well, they are not in it for the money, obviously. read more

Consulted the world-reknowned mecca of sports medicine that is the Steadman Clinic during prime ski/snow season. Nestled in Vail Valley, two hours from Denver, it's located a stone's throw -- and two rond-points -- away from Interstate-70. The clinic is housed on the third floor of the Vail Valley Medical Center, down a long hallway filled with awe-inspiring autographed athletes' jerseys. The front office staff (a one-woman operation) politely greeted me before accepting my new patient forms -- note to new patients: save time by printing these out from the clinic's website. The clinic waiting area is small but serviceable, featuring picturesque views of the ski slopes, more sportsmen jerseys, and complimentary coffee and snacks (spicy trail mix and energy bars!). I had nary a chance to sit down before being greeted by my physician's trainer/assistant, who would also lead me to a exam room (lucky number 13). I then partook in the obligatory X-rays before consulting with my physician's fellow and the doctor himself. (Please note my review of the doctor/his staff and the physical therapy clinic in separate reviews) With some curiosity-satisfying snooping, I learned the clinic uses specialized pop-up software that resides on all computers to alert all doctors and staff with real-time status updates concerning where we, the patients, are, during the course of our clinic visit. This enabled all elements of my visit to be streamlined with minimal wait. To conclude my 1.5 hour visit, I checked out with the front office for final instructions. All in all, a well-run and efficient office that resulted in first-time patient experience that met my expectations. I am by no means a big-time athlete, but being treated with such professionalism, courtesy, and urgency, felt like one. read more

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I called Dr Millett's team regarding a meniscus tear and got a response within about an hour. They scheduled an appointment a couple days later. During that appointment, I met with Olivia and one of the PAs (Brian) who were both amazing. They answered every question I had (and I had a huge list). They were patient and understanding and walked me through the options. The best options being a steroid injection which would likely just be temporary relief and surgery. He presented all the info to me and also let me know that he would be reviewing my case with Dr Millet as well. Given the information, I decided to go forward with surgery. They were able to get me in in less than a week (thankfully my insurance didn't require a prior auth). The surgery went well. I am now two weeks post op and I am back to walking normally, biking and swimming. Running will start back next week and my triathlon that was on the books from well before the injury can still happen in 6 weeks! So happy and blessed for this team!!! read more

I went for a consult in Vail for a spinal cord injury from snow board accident. They were supposed to be the best I . drove three hours to get there only to find the Dr Peloza went to a conference in Chicago to look at a surgical robot. They sent me into a PA after another wait of and hour. There were people in there who were waiting for three hours! I was told Dr Peloza was the best a rock star in his field They rescheduled me for a teleconference where the Dr was flippant and annoyed while other people talked in the background. The Dr ordered injections in my spine in Aspen. This took months. When I called about pain they said the Pa would call me back nothing. When I called back they didn't know anything about it or me ok I'm patient I'll wait. Again nothing. Never got a call or email. I got a second opinion from a Dr in Glenwood Springs. I became so gun shy from the Steadman experience I decided to take a chance and live with the pain regardless of the outcome. If you enjoy being treated like a piece of meat by all means go to Steadman Clinic read more

Nope and nope. Waited and waited. Called and called. Sent all my info, the cash for the consult (that they took fast) for a sports hip surgery but then 3 months long nothing. Waited and waited. Sure their secretary will answer but a Dr.?? Nope and nope. I think trying and actually scheduling a surgery there would result in a disaster. How can you feel confident with Dr.s who simply don't care? I'm sure eventually someone would slap me together, fast and furious, maybe not even know my name, for the bucks, when and if they had the time. The most unprofessional experience of my sports med life. read more

Worst medical experience of my life. Dr Viola told me "... no one else could have done the surgery I did..." Let's hope not. Not only doesn't my thumb bend, but it aches constantly. I met Viola for 30 seconds before surgery? He had "a friend in the emergency room" and said he'd be right back for my surgery. No pain meds while I waited 5-6 hours for his speedy return? Post surgery- not a single call from his office. I had no idea what to expect. I called 5-6 times with no follow up. Kim, the scheduler(?) doesn't return calls and got condescending on the rare occasion I got her "live". She then scheduled me into the Frisco office for an appointment after I requested one in Vail - then didn't tell me. I was a no show, obviously. I just called again to schedule a follow up - and was informed I had an upcoming appt - again, no one told me. Howard Head did the wrong protocol in PT. They told me I needed a second surgery- I called Biolas office to confirm and got no answer. He may be a talented surgeon - but operates in a crappy practice. I wouldn't go back. read more

Over 5 years ago was in horrible pain, and knees joints were bone on bone. Could barely go up stairs, forget taking a bath, no way to get out of tub, Am an avid skier that was OVER ! 3-4 friends in Aspen had used the PRP ( Google it ). And off I went to Vail, Co. Well after consultation with Dr. Carli I opted for the treatment. Cannot praise this medical miracle enough....after 2 hours was much better, After 1 week, going up stairs without pain...bath was so easy, and when ski season came, I was ready....NEVER any pain. Run, ski golf....... Why anyone would have knee replacements is so over. Thank the Good Lord and Dr. Carli. S. Richards Los Angeles read more

The best care in the county by far. As a former athlete that has had there fair share if injuries and surgeries else where. The care provided at Steadman Clinic is unparalleled. From the moment you walk in and are welcomed by the front desk staff is very courteous and making sure you are well taken care of and will answer any questions they can shed light on. I had a traumatic accident in August causing me to have multiple surgeries, with different specialists, in multiple areas. The results by the two different surgeons (Dr. Viola & Dr. L Vidal) along with each providers team was five stars. Wouldn't go anywhere else for orthopedic injuries and evaluation. I would fly from anywhere to be seen by the best, after all you only have one body and it makes a difference who treating you! Further, Steadman Clinic is cutting edge with the Steadman Phillbin Research Center it allows them to be pioneers in orthopedic treatments whether it's surgery or a less invasive approach to have you back to doing your activities of choice quicker than you usually would with any other ortho-clinic. read more

This is as good as it gets. I fly to vail to get Dr. Millet to look at my shoulder. As a tip, for setting up appointments, email them, it's faster and you'll get in super quick. These guys are the best of the best... period. read more

Dr. Philippon has done three surgeries for me on a genetic impingement disorder. His whole team was amazing to include Sean, Jane, Madeline and Mark Ryan. This team continues to answer any emails or calls promptly, even 2 1/2 years post-op. World class and simply amazing. The therapy team was also stellar, couldn't ask for better. read more

What can I say, these guys are some of the best doctors in the world! To provide the TL;DR, I jacked my wrist up and it didn't heal properly. Went to Steadman where Dr. Viola was able to save my wrist. Being an all around athlete I couldn't be more grateful. The story: While riding Coppers park I took a rail in the worst kind of way and really messed myself up. It took a while for me to go to the doctor because I thought I could tough it out. First mistake. First doc I visited was after a month of pain to which they informed me I had several broken bones, 4 of them in my wrist. They stuck a cast on me and I waited for 1 month. When they it was removed my wrist didn't feel all that much better. The doc's didn't have much of an answer to this and said this may be the way it is for the rest of my life. I said F that. I made an appointment with Steadman after talking with some friends who had similar issues (ya, broken wrists are common in ski towns). Viola came highly recommended. After some X-rays, a CT scan, and an MRI, Viola informed the at one of the bones in my wrist was about to die and if we didn't fix it soon I'd lose most of my mobility. The solution was to do a bone graft from my hip to try and revive the dead bone. 1 very long surgery later I had a newly grafted wrist but a pinky and ring finger that I couldn't feel. Initially thinking it was a complication with the surgery, Dr. Viola did everything he could to track down the issue. After a few more surgeries and tests we were able to determine that the hospital, not the surgeon, had padded my elbow too tight and crushed my ulna nerve. Viola immediately went in and repaired the damage. While that time was quite possibly the hardest for me, I look back on it now realizing how much it took to repair the damage I had done to myself. Steadman Clinic didn't tell me that was the way it was going to be; they took the problems that I encountered and solved them. To this day I have 95% of my mobility back. I owe it all to Dr. Viola and his staff. read more

If your going to ski and get a compound fracture, this is the place to go in Colorado. Patient care was crazy good, the nurses where awesome and the doctors are literally the best ortho folks in the western states.... read more

They will treat you like shit. Seriously - if you are not a world class athlete they are not interested in working on you...they literally told me that and treated me extremely rude. This is a puffed up clinic riding on an old image they no longer live up to. There are plenty of excellent orthopedic surgeons out there that will treat you like a human being and will care for you...just not at Steadman. Stay away and avoid the snobby overpriced BS and poor care. read more

Every detail at Steadman Clinic was over and above! Thank you to the entire staff for a positive experience. Foot surgery and Dr Clanton will keep me walking the rest of my life. Thank you! read more

The most talented ,knowledgable group of Dr.s and staff I've ever come across. Amazing customer service skills at reception and throughout the visit . Highly recommend this team to fix what ails you . read more

The Steadman Clinic ruined my life. I dislocated my left knee. During the second surgery to repair the damage, while under the care of Dr. Hackett, Dr. Sterett and the Steadman Clinic I got compartment syndrome on my lower "right" leg. Keep in mind they were operating on my "left" knee. What was scheduled to be a routine out patient surgery turned into a week long hospital stay with daily surgeries. My nerves were severed, I now have an incision running from my knee to my ankle on the outer right leg, another incision nearly the length of my calf on the inside of my right leg, and most of the muscle along my shin was removed. In addition, my big toe is permanent contracted and the three middle toes are compromised due to all of the scare tissue. Before their acts of carelessness, I was competing in duathlons, rock climbing, mountain biking, climbing and snowboarding 14ers in Colorado, road biking, practicing yoga, lifting weights, mountaineering all throughout the Cascades and Rockies, skiing, snowboarding, hiking...pretty much living the Colorado dream. Now, none of that is possible. I will no longer be able to return to my normal active lifestyle. Nor, will my foot ever be normal. Dr. Hackett, Dr. Sterett nor the Steadman Clinic (COO Kelly Adair), has taken ownership in destroying a perfectly health leg. Leaving me to deal with a lifetime of complications. read more

Dr. Evans and his staff provided me with more information and answers in 1 visit than I had received in several visits to other clinics. They are efficient yet very thorough and listened to all of my concerns. Their professionalism and respect have been unmatched in my experience and they always know what to say to provide encouragement and support. All of this combined with their exceptional MRI imaging make them the best in the business. read more

I am so very grateful to have found Dr Millet. He has such an amazing team, especially Amanda, Jason, Brooke and Burak who all had an impact on my Steadman process and recovery. I have never witnessed such care and compassion from an entire team, starting from the first phone call to the day I departed Vail. Dr Millett, is such an amazing surgeon! He has a magical philosophy, starting PT the day after surgery to help keep you from getting scar tissue build up and adhesions which makes the healing process take so much longer and is much more painful. He is the world's best surgeon of repairing shoulders, besides being kind and humble along with having an amazing bedside manner. Because of the above, I might even elect to have the surgery on my right shoulder before it becomes a full tear! After experiencing Dr Millett and his team, I can truly say, he is the "real deal" and every medical school should use him as a role model for emerging doctors. Thank you Dr Millett for showing me what a truly exceptional doctor is. read more

I have a good experiences at Steadman. I am specifically writing this review for Dr. Godin. He was my surgeon when I ended up in the hospital with a staph infection that turned to septic arthritis in my shoulder. He performed 2 surgeries to remove the infection during my 9 day stay there. He was amazing and had a great bedside manner. He also listened to what I had to say even though during that time I was very sick and somewhat incoherent from the pain and the meds. He was reassuring and made me very comfortable. I also wasn't rushed right in to PT which was a relief because of the pain. The follow up visit was great as he was very concerned with my pain level and loss of movement in my arm. I will be requesting him for any future needs. read more