While greeted at the door, once on the floor that held my purchase, no one was there to assist…read more There were several other shoppers also in need of assistance.

Lillywhites in Piccadilly Circus, London is a large sports shop, which is much to my surprise owned…read moreby Sports Direct in central London (not too far away from their own large, flagship branch which is less popular on Yelp in terms of the number of reviews). It is located in a fairly old building and the only disabled/wheelchair entrance due to the oddly shaped step going into the store is the offputting, dirty, back "staff entrance" I have long avoided this store as its name Llilywhites is associated with Tottenham Hotspur FC - I stupidly thought this was actually their club shop until I noticed a sign which confused me "The world's finest sports store", after doing some research later I found the name comes from the family which used to own and run the store, located at 25 Regent St since the year of 1925 - it is nice to see it is still in its' original old building, which surely must be Grade listed by now - fairly impressive for a sports shop and especially considering it is now owned by the UK's largest sports retailer, for them to keep the original branding including the website (same website as Sports Direct just with the Lilywhites logo), despite other branches in other cities changing hands such as Leeds, Newcastle and Nottingham. It seems despite seeming to be a higher-end brand the overall store feel and layout is the same - and that includes the staff who didn't seem friendly or helpful by any means to struggling disabled customers or just shoppers looking to find something. It is over multiple floors and does have a decent selection, however. Is it as good as Sports Direct's flagship central London location? No, of course not - other than keeping the brand name it seems the store which seemed so historic and cool has become a boring branded store in every other regard, it's just a more expensive Sports Direct without improved quality/service etc. 2* - For the store size and location, nothing else.

If you have two amps at your house, one on the North end and one on the South end, and your South…read moreend amp is so loud that you can hear it all over town, then they'll rename your town South Amp Town, and then the local sports team will take the same name too. Which is what happened here. Not. First-hand experience: I've seen Southampton play live maybe 10 times. Several was in the old days when they were facing Oxford United. Then others were more recently I saw them play at home because my sister-in-law lives here. And I saw them play away from home at Liverpool's Anfield on the opening day of last season, when LFC managed to edge them out 2-1, and they went on to have a fantastic season. I actually really like watching Southampton play. This is a truly wonderful provincial team. They were formed in 1885 (Doc Brown anyone?), and they now play at St. Mary's, which has a 32k capacity, and replaced their previous stadium The Dell. They're owned by a girl named Katharina. They play in red and white stripes, but aren't necessarily big fans of the White Stripes unless they have 7 different nationalities represented on the field in which case it's a Seven Nation Army. They have one of the best youth academies in sports and have put out so much talent that it makes me tingle in my groin. Recent products include Adam Lallana, Theo Walcott, Alex Oxlade-Chamberlain, Wayne Bridge, Luke Shaw, and some guy I don't know named Gareth Batman Bale. They're currently doing well in the Premier League having risen up two divisions recently to get there. The team is known as the Saints but they hired my gf once and she confirmed they are sinners. Their best performance ever was runners up in the Prem in 1984. However they went one better in the FA Cup and won it back in 1976, their greatest achievement. Which was celebrated with a Softmint (an achieve mint). They were beaten in the FA Cup Final in 1900, 1902 and 2003. They were beaten in the League Cup final in 1979 but one out of five isn't bad, ask Meatloaf. Their greatest player was Matthew Le Tissier, regardless of what anyone says. Channel Islands ftw.

I had a wonderful experience visiting the arsenal stadium. I actually don't much about futbol, but…read moremy boyfriend is a big fan and I was here to support him. I was pleasantly surprised how wonderful the staff was. Everyone's super fun, silly but organized. The museum and tour were both great. It was really cool to see everything during their off season and their gift store was very clean. Jerseys were all organized. Definitely a recommended stop if you're a soccer fan and you're in London.

When in London England stop by your favorite football club. This is another long overdue review…read more About a year ago we went on the Arsenal Stadium tour and it did not disappoint! The tour gave us pretty much all access to areas that on a normal day a fan would not be able to see! It takes you on an audio guided tour through the entire stadium pointing out facts about the stadium and history of the team. It was nice to walk around at your own pace and not feel pressured to keep moving. It was even nicer to be able to see the suites, player's locker room, and most of all be down by the pitch and sit in one of the players seats, but almost more important all of the staff were very friendly and helpful. At the end of the tour it puts you in the Arsenal team store which was very big and had almost any Arsenal item that you may want. So, if you are a Gunners fan and want to have a cool experience to get closer to your team go on the Arsenal Stadium tour.

Worst football experience ever. Family was very excited to attend first Chelsea match on trip to…read moreLondon. Bought premium tickets with food and beverage including in the Rose and Ball club. Pregame communication was great. We arrived many hours early as suggested. They had communicated to me about dietary restrictions and indicated they were able to provide gluten free food days prior. The trouble began when we were dropped off. There were no signs to the Rose and Ball club. We asked one guard and were sent to the opposite side of the stadium from the actual location. We asked another employee and were sent to a different club inside the hotel. We continued to ask for staff help and no one knew where the club was. 30 minutes after arrival or longer we asked the 7th person who was actually an employee of the visiting club who was clearing an area for the visiting club to arrive..he initially said he didn't know then a few minutes later chased us down and said he heard found out for us and pointed us in the right direction. Well, at least the visiting team staff was helpful. Well went to the club for the "premium" experience and it was awful. By this time (about 2 hours before the match) there was no place to sit. It was Very Overcrowded, uncomfortably so!!! We tried numerous times to get help finding or obtaining gluten free food. Each time, our initial interaction with staff was friendly and they wanted to help but of the 5 staff members we asked for help, only the last one returned. All others went to talk to a manager and never returned. The people working the food stations were clearly scrambling and very apologetic that they couldn't help. They said there was a QR code that could be scanned for ingredients for each dish but that often didn't work as most people can't get a good cell signal in the overcrowded area. We could not get a good signal. The workers said they used to have paper labels but stopped doing that and guests now struggle and they need to go back to the old system. The staff and the guests we're visibly uncomfortable standing shoulder to shoulder in a room where you could barely move your arms to try to eat and drink while you stood there feeling like a sardine smashed in a can. One staff member complained that this was ridiculous. He said they do this every match. They grossly oversell access to the club b to maximize revenue and the majority of the guests stand around uncomfortably and the staff is put in a position where they can't possibly provide good service nor help people. Well, I happened to agree. It was an awful match day experience. So very disappointing. I would never buy a Rose and Ball premium experience again.

My boyfriend and I traveled to London and one of our must-do's was to do a soccer stadium tour. We…read moredecided on the Chelsea Football Club and we are so happy that we did. The tour lasted about an hour and a half and it was fantastic. We walked through the home and visitors locker room, walked onto the field, explored the views from the press box, and even sat in the media room where the players speak after each game. It was awesome! Our guide, Raymond, was fantastic. You could hear his passion for the team and for the sport in everything he said, from the history of the stadium to the knowledge of each player. He was very engaging and outgoing with our small group of 8. I would recommend this tour!

There are a lot of Asian fans of this team, which is why when you first join the club for…read moreOrientation, you meet a lot of Orientasians. Their fave star constellation is Orien(t). And you better lock the door when you use the bathroom, Orient er in the middle of you doing your business. First-Hand Experience: I'm a big Leyton Orient fan. My fave London team, I'd say. Their stadium needs a facelift but their club does not. They are the heart and soul of lower division football. They have a name everyone loves and a spirit that never dies. My last visit here in 2007 coincided with a big win and some insane celebrations for such a small team. They're slightly pricy for a smaller team but it's London so it's to be expected. Lower division football is amazing, and if you're in London, this is the place to come and see it. Real football... this is what it was like 20 years ago. This might be my fave team in London, to be honest, which is crazy since they're so tiny (like your boyfriend's thingy). The stadium holds 9k, and they're currently in the 3rd Tier. They're a grand old club from 1881. They've never really been anywhere or gotten anywhere and their wiki page needs work, but I still love this little North East London team, a lot. They have one of the coolest names, and I need to go and Leydown for a while now.

A Group of our players went to watch them play and they came back smiling. The players went on to…read moresay that the way Leyton Orient played in the fixture made them very special. Highly recommend.