Friendly, skilled, and knowledgeable staff. Very welcoming and cozy environment. Will definitely…read morebe coming back regularly.

Christine is amazing. She has a keen eye. She is friendly, professional and prompt. Great place…read moreto go.

Love! I could stay all day in the darkened room with gentle lighting, spa music, ocean sounds and a…read moremild, comforting scent. I want to bring all the women in my life here for a facial with Cerina. I'm also very happy with the waxing services I've received. I've been several times and have had a great experience every time. Joan at reception is also great, friendly and helpful

I am 68 years old and was loosing my eyelashes and eyebrows were patchy …read more I Love my eyelashes no more mascara running down my eyes . They are full and beautiful. Jess recommend a brow Serius to grow more brows and now I have a full brow. Thank you Jess. She is professional and so so talented. You will be so pleased .

Excellent! Super nice staff, very relaxing, would definitely recommend, have already gone twice for…read moremassage

I was lucky enough to get in for a last minute appointment with Audra. She asked what I was looking…read morefor to determine if I had booked for the correct type of massage and asked if there were any areas I wanted her to focus on. She gave the rundown of how it would go and then I changed and she started. She was friendly and I felt totally comfortable with her. She was gentle while also using just the right amount of pressure. I left feeling awesome. I'll definitely be back. Thanks Audra!!

After some logistical complications and playing phone tag, I was ready to give up on Bella…read moreEstetica. I was finally able to speak to Cindy who was able to sort through my concerns and point me in the right direction, and helped put things in motion for me. This is when I found Carmen, she has been a godsend! From my very first meeting with Carmen, it was a positive experience. I felt very comfortable, and in good hands from the very beginning. She is professional, listened to my concerns, and my time frame for my desired results. Carmen was able to address my concerns and timeframe. She addressed them with kindness, professionalism, and ease. Her customer service is impeccable. Carmen is very knowledgeable and informative in skin care. She was able to come up with a treatment plan for me and my results have been amazing. Her technique is effective and relaxing; she explains thing as she goes, and why it's important. I have the upmost faith in her, knowing I'm in capable hands, and I will get the desired results. I would highly recommend her!

The ad on instagram caught my attention, so I gave the spa a call and made an appointment for an…read moreage defying facial. I hit the jackpot when I was assigned Carmen as my esthetician! Carmen has magic fingers! I have never had such an amazing, complete and effective facial before in my 65 years! 90 minutes of cleansing, massaging, moisturizing, and age defying techniques, complete with lovely steam and, radio frequency sculpting, collagen infusion, and red light therapy! I truly thought I would take advantage of the special, (which seemed too good to be true) and be done, but I found that I couldn't wait to schedule my next appointment with Carmen. She really is fabulous; friendly, professional, and a master in her field! Book your appointment, you will love it!

Much improved since my last visit- very clean and professional staff. Prices competitive for the…read morearea.

worst set of nails I have ever got spend over a hundred dollars for a solid color and I got the…read moremore expensive kind kind you I lost 2 nails within 1 days and every single one of my nails starting lifting within DAYS I can get my nails to last monthssss and to top it off the double charged me so I had to go back and get money back.

The esthetician I was seeing previously was moving out of town and I needed to find a new salon. I…read moredid a lot of reading on both Yelp and Google and decided on Lulu Wax & Skincare. The salon is in an old house in Glastonbury, upstairs, and I have not had any trouble finding parking. You can make and manage appointments through Vagaro, or over the phone. I've seen Mary a few times now and have been 100% pleased with the experience and the results. Definitely recommend.

I had my eyebrows waxed and tinted today this is my second time going to lulu's . Most times I…read morehave to go home and fix what the person did .. frustrating. I was so pleased with my first appointment. I kept my appointment today .i will continue to go back. She's really been the only person that actually listened to what I liked . Top of the line and fair price and such a sweet person.

Overall, 3 plus stars for the total experience. Unfortunately the massage chairs still not working…read moresince our last visit. Pedicure was great, manicure not so great- very rushed at the end. Free massage was okay. The vibe was busy for a summer weekend. My biggest gripe is they overcharged by 10 dollars- paid cash and they counted back less than accurate. Oh well....extra tip for the owners.

I took my 11 year-old granddaughter with me and we walked in. They were extremely busy but very…read morefriendly and took care of us within a few minutes. My granddaughter was thrilled to have a manicure and a pedicure and everything looked so nice when she was done I had The spa treatment pedicure. The man who did it was absolutely amazing very friendly. The place was very clean and my granddaughter made a remark about how we relaxed. She was when she left there. I was also! The pricing is great and everybody seems so happy that works there. I would definitely recommend anybody to go here!

We hear all the time very friendly Eddie and Marc. Good people…read more Very clean owners very friendly Everyone works here are great

Terrible service and the place is dirty. Owner and their manager are rude. They treat their workers…read morepoorly.

I went back to have Stylist name Liz, and owner Kate assisted me with my hair. So I better…read moreunderstand what is needed to make my hair curly. I'll be back for Liz. . Thankyou I'm very excited

I can't say enough excellent things about my experience at Essence. After two long years without a…read morehaircut (thanks, pandemic) I was searching for a new place and a chance to cut off my hair again. Liz took all of my requests into consideration and gave me an absolutely wonderful haircut (not an easy thing to do considering how thick my hair is and how long it had grown.) More than that, she was incredibly kind and made me feel well taken care of throughout my appointment. All of the staff that I interacted with were warm and professional. Everyone was also very careful and aware of COVID protocols, which to me was an added bonus. The only negative for me going in was the cost (a bit pricier than what I can afford since I'm still in school) but honestly... I really think it was completely worth it. If you're looking for a professional establishment and someone who knows how to give a short women's haircut, go to Essence and ask for Liz. You will not be disappointed!

Had a great 30 minute foot reflexology here.. the woman was friendly and used perfect pressure. At…read morefirst there was no music but then she turned it on, it was very relaxing!

Fantastic first experience at this somewhat new professional massage therapist in Saybrook. Very…read morefriendly and clean! Several treatments available at a reasonable price. Looking forward to a return visit. Be sure to make an appointment as they get busy.