Absolutely the best staff. They take great care of their…read morecustomers and offer excellent service. I have used them for over 20 years. At one point I shopped around but found I got the best prices and services from Bill and his staff. They have fixed glasses for my family members that were not purchased KVC at a fraction of the cost the original seller wanted. Their products are of excellent quality. Thank you all for your kind care

If you are reading this please do not make my mistake and think that pearl vision sells quality…read moreframes. Yes they have name brand but they are 95% all defective and will not last you past a year. They do this because the warranty is up in a year. This is my third pair of frames from pearl vision that have completely fallen apart from nothing but a light cleaning. Considering the price tags you would think you are buying quality but it's all the same crap. Stick to Costco or other places virtually the same frames made from the same plastic.

I headed here to have an eye exam and to replace my old glasses that were being held together by a…read moretwist tie. They have a pretty good location, lots of parking and great hours. Their selection was very impressive -- kids, men's, women's and sunglasses. Their salespeople were very visible, friendly, helpful, but not pushy. I chose my glasses frames and the sales staff helped me chose a pair of prescription sunglasses (certain frames would not work with my prescription). They gave me full information on my lens options and were upfront and honest about prices and what works and what doesn't. They even offered to call my benefits provider to inquire about vision coverage for me. The glasses took about 1.5 weeks to come in and I'm very happy with the results. The optician made sure the glasses fit properly and that I was happy with the glasses. They also told me that if I had any problems that all I had to do was stop in for a free adjustment. Great products, great opticians, great experience overall!

My first experience with these folks. Jon took great care of me even though I was just asking for…read morean adjustment. That led to me asking about my newish prescription which I had not filled and he showed me some great glasses. After three or four pairs I settled on a pair and had them very quickly. These a friendly and outgoing professionals and Jon I highly commend and recommend!

Best service anywhere. Deals with special requirements brilliantly. Super quick turn around for my…read moreglasses. All round great experience.

I was really unimpressed with them. First, a simple eye exam…read moretook nearly two hours. Then it took several months to get the glasses. Then when I came on time for my appointment, the woman who was supposed to fit them kept making phone calls, well beyond my appointment time! The counter staff were snippy and very close to rude. I hate the frames I was bullied into buying. And finally, the glasses give me headaches. Now I have to buy new ones somewhere else. Well done. I'll spread the word.

These ladies were awesome after I destroyed my Maui Jim sunglasses…read more I thought my glasses were beyond repair but I thought I'd ask Ann Street Optometrist if they could fix them. They had to order some parts but they fixed them up as good as new and didn't even charge me. Thanks Ann Street Optometry

I have always found the service to be excellent. Dr Kim is wonderful and very friendly and…read moreknowlegable and takes the time to both listen to you and explain. I love that the rest of the staff let me take as long as I wanted to try out frames. Dealing with the front staff was a breeze and my claim was done in a professional friendly manner My appointment was done on time both pre and during Covid times. I have been a customer here for over 6 years now with nothing but great service. Finally I love that I noticed a donation box for old eyeglasses. My eye doctor give back and also helps out others All I can say is this place is wonderful the staff and eye doctors are top notch and they go above and beyond. Do yourself a favour and make this your place for eyecare you and your family will NOT regret it.

I went to this doctor complaining of vision loss on the top part of my eye. I was told my eye was…read morefine. The vision loss continued to move down. Once again I visited the office and was told there was nothing wrong. Knowing obviously that this was not normal, I went to another eye doctor in Barrie and was told the retina had become detached. He sent me to emergency to see the eye specialist on duty. He confirmed my retina had become detached but it was no longer an emergency as it had now gone too far and too long. Had either of the two doctors that I had seen in this office been able to detect a detached retina or offered to refer me to someone who was able, I am told that I would have had a good chance of retaining my 20 20 vision in that eye. After three surgeries, I am left with very poor vision in my left eye. Very disappointed in this office.

My wife got an emergency appointment with her swollen eyes and tears. During appointment on phone,…read morethey told that it might require $145 for the examination. Dr. Cynthia Warren did a detailed and through examination of my wife's eyes very carefully and efficiently. She had a very adequate knowledge on diagnosis and treatment of the eye issues. They were all very friendly, and courteous. Overall, the performance was excellent and the environment was very nice and well cleaned. However, they charged only $ 45. so nice! After observing the great performance , I also took an appointment yesterday with the same eye specialist i.e. Dr. Warren. She did everything very efficiently for my eyes also. I found it an exceptional detailed examination of my eyes after a long time. They also charged me only $ 45. Really great! My wife and I strongly recommend their cordial service. We have got a perfect place for our eye issues after moving to Barrie.

Dr. Dinta Patel is an amazing eye doctor! Love her and her wonderful staff. She takes the time to…read moremake sure you are taken care of. My eyes will only see her! Thank you Ana Kippel