They didn't listen to how I wanted my dog groomed they did a butcher job thank goodness she's not a…read moreshow dog and her hair grows out fast

I called and asked to if there was any time to bring my Belgian Malinois in and they got me in…read morewithin the hour! My pup looks amazing and her fur is so soft: they also trimmed her nails, cleaned her ears and gave her a blowout. The customer service is amazing and I am so happy with how my pup looks. I'll definitely be coming back!

I heard that this groomer was the best. Each time my dog was groomed there was something overlooked…read moreor it seems half done. The last time there were two patches that had been clipped to the skin which was irritated. One of her ears had a big clump of hair left inside, Her hair on her back end looks like it was burnt. Took her to the vet to see if something was going with her internally. She checked out fine. Vet thinks she had an allergic reaction to something she was washed with and clippers burnt her skin. $475 vet bill + $85 grooming charge. Expensive lesson.

MH The day after I picked up my dog she had severe…read morebruising/bleeding on her undercarriage. Jackie admitted my dog fell off the table ONCE. However, she made a statement that "she kept falling off the table." That means more than once, she tried to minimize the problem by saying her bruising/bleeding was from holding here there from underneath and that she only fell off ONCE. Who would say "she kept falling off the table" if it only happenend ONCE - NOBODY. My cancerous dog took a horrible beating underneath which seems not a serious injury, thank god. NO THANKS. GET A BIGGER TABLE.

SELF SERVICE PET WASH available and it is VERRRRRY nice!! Nice big tubs, plenty of towels,…read moreshampoos, conditioners, combs, and brushes, and a blow dryer. Made washing the mud off my dog so easy and convenient!!!!

Great caring staff, good communication. My dog was very anxious the first time but they have worked…read morewell with her.

I used to like PetSmart. But we recently were sent an autoship order without receiving prior…read morenotification to adjust the order or edit it if needed. The the order was shipped from our hometown in western SD to Osseo, Mn then to Denver then back to our hometown. (Very stupid Shipping Logistics) Unfortunately we were away for a few months and had a forwarding on our mail. The carton was then forwarded to where we are staying and ended up costing us an extra $30 in Shipping Fees. Very unhappy with their autoship practice. Had they sent an email to give me a heads up (like all other companies, where we have autoship, do) that this was going to be sent out, I would have adjust the order and changed the delivery address. But because of their lack of customer service I got stung. So much for free shipping. This won't happen again as I will no longer do business with PetSmart, who utilizes deceptive business practices.

Amazing groomers! We had Mallory groom our kids are she was fast and so nice, also the prices are…read moresuper affordable

Megan has been fantastic with my dog Bowie. He cries with excitement every time we pull up and…read moreimpatiently waits to get out of the car. A couple times when I've come to pick him up, she was playing with him and he couldn't care less about me being back I had a rough past month and wasn't able to do the proper at home grooming with him. He ended up getting matted pretty badly in several areas. She worked her magic yesterday and made him look so good. He's an extra happy guy today. Couldn't ask for a better groomer. This place is amazing.

Megan at Classy Canine did a fabulous job! She knew exactly what I wanted when I said "short and…read morefluffy" on my wheaten terrier. I brought her an 18 month old puppy and a 12 year-old black labradoodle and they were both groomed to perfection. The shop is also gorgeous and professionally equipped.

Quit charging people when you don't even cut the dog's hair this is the second time I've taken my…read moredogs there 2 years ago they butchered them I decided I wouldn't take him there anymore well I'd I gave him benefit of the doubt took two puppies there one looked okay the other one they didn't even touch him charge me for it anyway I will never go there ever again

Asked for a #2 body shave with teddy bear face. The body shave was absolutely horrible and it was…read morenot a #2 looks like a 2 yr old tried to cut her hair. Some of it is almost shaved where other parts are still long. Seriously ticked off. My husband asked them to fix it and they refused! DO NOT GO TO THIS PLACE!!!

I have taken my black and tan Cocker Spaniel to T & Bonnie's for a few years. Sometimes they are…read morebooked up and I've taken him elsewhere when he really needed a cut. In my experience nowhere else pays as much attention to the details and does as good of a job as they do on keeping him looking sharp. I like a short cut on him with just a little bit of a skirt so we can go on hiking adventures and to the dog park without worrying about burrs. T and Bonnie are friendly and professional, and Cosmo likes them. Pricing is in line with what I expect to pay on our area for professional dog grooming.

My Tucker loves Bonnie so much, when she let him off the grooming stand when he was done he jumped…read moreback up to get more loves from her! They are comfortable if you want to sit and watch the grooming but only one chair. I have watched because I am usually there early and I love the way they interact with the dogs, like they are all their own, that is how the dogs, and cats are treated! I left corporate gooming places and will never do that again, this is the place to get your babies taken care of!

I have taken my Marilyn to stay a few times , she is still young and full of energy spoiled to but…read morethey do a good job and they also do grooming

I was very excited to bring our dogs here on our cross country move & with this being our 3rd…read moreboarding stop, I assumed it would be the same outcome. Unfortunately, we did not have a great experience. Upon picking up our 2 dogs (who have been kenneled many times before without incident), we noticed that the smaller dog's head was very wet & the person who gave her to us simply said "That must have just happened." It wasn't until we got her outside that we could see her head was ripped open. We took her back inside & they simply said "I guess she got a scratch." We then took her to a local vet to have her checked out & had to spend $160 to have staples put in her wound. (see photos) I am very disappointed in their apathy for our dog & her injuries incurred while we entrusted them with the care of our dogs. We will make sure that we don't let any friends & family in the area risk their pets at this business. Update: received a call from owner expressing apology & a suggestion to kennel my dogs separately. Thanks....

We love Wags to Whiskers! They truly show love for our Bichon! They take their time and give him…read moreTLC and attention! He comes out looking great every time! If you want the best for your pet you will find it there!

Heather is the BEST. She is the only bone that knew how to groom a Portuguese Water Dog.read more

We were given Brook's name for boarding our dog. We couldn't be any happier with her service…read more Received daily updates and videos of our pup playing. This helped us know that he was in good hands. She was very professional and we plan on using her services again in the near future.

We wanted to drop our Charlie for a few days while passing through town for my niece's wedding. The…read moreowner was haughty and obtuse, with laughable heirs of superiority and exclusivity. Get a grip, lady: this is Rapid City, not Beverly Hills! Thanks but no thanks!