Getting an online appointment is easy. The nurse giving the vaccinations was great…read more But the customer service on the phone is some of the WORST I have EVER experienced. Rude, arguementative, and I couldn't get a word in edgewise. I repeated 3 times for this person to stop interrupting me, and the response I got was "I'm not your kid", followed by a hang up. You all NEED to realize that your job in customer service is about the customer, and not whether someone peed in your Cherrios this morning. Do better.

They have everything you need to know to travel. Friendly staff. Easy online registration.read more

First time at their new location. They used to be in Greenwood Village and have been at this…read morelocation for a few months. Located in the Century 21 Plaza on Colorado Blvd right across Jersey Mike's. It is brand new, spacious and inviting. I came in to get an International Driver's Permit and was assisted by Rachel. She was so professional, attentive, super-friendly and efficient. She has just worked there less than a week and with her demeanor and knowledge, it seemed she had worked there for a longer time. Being a member is great and it is worth having a membership, especially since I like road trips and travel internationally a lot. The International Permit only cost $20 and the pictures were free (being a member). It is good for one year. Rachel works next to Joey and there are a lot of seasoned agents that can help with any travel needs.

Went into the new location to check out the digs found out that they do SO MUCH MORE than Roadside…read moreAssistance, they do ALL insurance besides health, Travel Agents for Cruises, International Tours, etc. They also buy and sell cars here too! Had an Amazing time with Joey up front he showed me the AMAZING benefits of the AAA Cashback Visa that only members can get! So much value in your AAA membership!

I booked a trip through Nimble to Vegas. John was kind enough to help me combine air and hotel…read morebefore it was active on his site. The pricing was great! With the pricing, the personalized service, and the options I think that Nimble is definitely in the running with all the big name options. (In fact, might be a couple of steps ahead since they are still able to provide that kind of personal touch!) i will definitely use Nimble Travel to book my next trip!

From the owner: We specialize in corporate and leisure travel for clients of all sizes. For our corporate clients…read morewe can offer rebates back on all your travel purchases through us. For individual users, we have hotel, activity, air, and package products on our website at www.nimbletravel.com. We love building relationships with our leisure clients and to that end, we have our consumer version of our corporate rebate program called NimbleCredits which offers users credits toward their next purchase with Nimble Travel. Try us today at www.nimbletravel.com or call 855.964.6253!

The day started at union station and for awhile did not know if the guide was going to show up…read more When time came, two guides popped out, split people into two group and led us to the van. PRO TIP: try avoiding the most back row if you have long legs or any stress with mobility. Because once you sit there, the seat is assigned and you will have to deal with being cramped in a tighter space. And you basically are always the last one to get off. This was one of the biggest cons. Moving on, the tour itself was great. We stopped by a cafe on the way to and back, for food and bathroom breaks, and pretty soon, the van took us to the Rocky Mountain with beautiful views and even saw many wildlife - the big horn sheep, elk, deer (i think), and, not to forget, smaller animals like birds, mouse, and chipmunks, but no moose spotted. Nonetheless, the breathtaking view of the Rockies is certainly worth the journey. The guide was very knowledgeable about trees and shared many stories about the places and tips for visiting Denver in general! She also took us to a few Native American owed stores that featured indigenous art that were very cool to see. One thing to note is that I think the Colorado Sightseer, the tour company, had listed at least two slightly different itineraries, and I might have been sent to the one I did not pick. I noticed because I intentionally picked the tour with visits to two visitor centers, vs the one I went on only took us to Beaver Meadows. Not a big deal bc I did get still get my stamp, and the tour used most of the day's time efficiently by visiting many attractions. But this might be something you want to make sure if the stops matter a lot to you. Nonetheless, with a group tour, it is understandable and expected for the itinerary to potentially change. For instance, the day I went, the tour guide actually too us to visit places in different order to avoid crowds. Another thing to really appreciate is that the tour provided some snacks, extra gloves/beanies, which were really a lifesaver in the cold mountains. I know I was not fully prepared for it and so glad I could borrower some!

Our day trip to Rocky Mountain National Park was great. Anne was a super guide, giving us loads of…read moreinformation about the area. Bonus was her recommendations for places to each in Denver. I wish we had a Lo Dough in the OC!

Bonnie Brae Travel was there when we needed it, but I would definitely look elsewhere if I can for…read moremy next trip. A family member died unexpectedly while traveling abroad and my family was tasked with bringing them home with no notice. Jean at BBT was able to help us get travel arranged but she was quite slow and used very "old school" methods. If you like smart phones, computers or even the simplest technology, go elsewhere. This was not cheap as well. We paid her over $500 and I will never do that again. I had my family member call her on my behalf after I had left to set up one last hotel for me, as she said to do ("at no extra charge", her words), and almost two months later they were billed $75 to book that hotel. Other family members used various travel agencies for this big trip abroad and spent between $90-$150, TOTAL. Honestly, go somewhere else, you'll be glad you did.

We used Bonnie Brae travel to book a cruise. Everything went perfectly as planned. Will use them…read moreagain for our next cruise.

Kristi and her business, Explore Your World Vacations, are absolutely fantastic. She is great at…read morewhat she does, and I highly recommend her for anyone needing a professional to plan a trip. Planning a honeymoon during COVID was not easy, but Kristi took the challenge head on and removed all the stress & worries completely away from us. We had to change plans last minute, and Kristi's recommendation for our honeymoon was absolutely magnificent. Very quickly, she pivoted our travel plans completely and had a brand new vacation ready for us within 1.5 months from leaving. We travelled to St. Lucia and stayed at Ladera Resort. It was the nicest place I've ever been. The resort and restaurant was incredible. Our room had a pool and didn't have a 4th wall, so we could enjoy the views of the Pitons from our bed! The quality of the service, food, etc. in a place that tropical is unmatched. It absolutely blew our expectations away. Kristi planned everything to the perfect detail and made it so easy for us. We had the most fantastic time. The views were breathtaking, the food was incredible, and our resort was perfect. Kristi even left us a gift of a picture frame with our brand new wedding pictures in our bed the first night. Kristi also planned an incredible sunset cruise, a perfect excursion (hike, waterfalls, volcanos, etc.), and a great wine & food pairing dinner! It was the best vacation we've ever been on. Kristi's hard work translated into the most relaxing, stunning, and memorable trip of our lives. We plan on coming back to Kristi for all of our big trips. She takes the stress out of planning and thinks through the intricate details that can be missed. We'll be back next summer to use her services for our 1-year anniversary!

Kristi been my travel designer for well over a decade specializing in bucket list, unique travel…read moreexperiences tailored to exactly meet your needs. As someone who has traveled often in life, it was nice to turn over the reigns to someone who I know I can trust to plan a luxury trip for each occasion the meets and exceeds my standards. The first trip was a single group of friends who decided we wanted to go on a Safari. As we began to look into the options, it became overwhelming and I reached out to Kristi. She tailored a perfect experience to Kenya working with our timeline and budget. No words can truly capture how amazing that experience was and from that moment on, Kristi has been my go to for a quick all-inclusive girls trips for whatever mood we were feeling, luxury one of a kind travel, or even one of my best friend's wedding. The wedding experience was so relaxing for everyone. She even showed up for an added touch to say hello and make sure everything was going smoothly. Our most recent experience was a yacht trip in Croatia. This trip was planned with so many breathtaking locations from beginning to end and a curated group of people that made the overall experience better than I could have ever imagined. Kristi was there and able to answer any questions, handle any issues, make recommendations for restaurant's (fantastic for the fellow foodies who enjoy a Michelin star experience) , and keep us updated on everything to do with our travel. If you ever want a travel specialist that can make your travel experience unique to your specific needs or event, she's your woman. She gives the personal touch with a kind heart and an even keel temperament to ensure your experience is everything you want it to be without any of the stress.

I chose this company ( https://www.altour.com/contact/altour-cherry-creek) based on a friend of a…read morefriend recommendation, and the service was terrible. In retrospect I should have saw the red flags - one sentence emails from the agent (Betsy Everhart) not even CCing both me and my girlfriend. We paid in advance, and when got to our destination in Belize, no connecting flights were booked. When I provided confirmation code, was told it was invalid (this was only given a 'quote code' that didn't help). I tired calling the 'Weekend Flights' emergency number and no one answered. The trip was off to a terrible start, and I had to go out of pocket to book the connecting flights myself and it took 3 weeks and barrage of emails to get a refund, because the office phone line just has a perpetual busy signal. Other details of the "All Inclusive" package at the resort were also not covered (Breakfasts - fortunately was able to negotiate with the resort for that). All in all very sloppy service, not customer oriented, unable to reach anyone on a phone, and slow to respond for refunds. We would have been better off to book everything ourselves, would have saved a lot of time and money and certainly tons of aggravation.

I would highly recommend the services of the team at Custom Travel, friendly and professional…read more Within 2 hours after reaching out with my request for travel to Asia I was able to receive a better price and schedule then I found with all the websites with their claims. Even more impressive, dropping into the office, I was able to adjust my trip to add a 3rd destination for 30 dollars difference. I never thought I would see so many cities for so little. Everything was done within 30 minutes of an office visit. I will be asking for help on my next trip and save myself hours of searching. I have worked for 2 major airlines over 17 years in the past. Even with that background, I could not have done so well. Mike