Highly recommend! Honestly don't know why they aren't more popular. The staff and our driver were…read moreall wonderful. Disclaimer: my review is SUPER belated, I booked them 2 years ago. I had a group of friends visit me during Thanksgiving break and we needed a shuttle between Denver to Breck.We literally got point to point service from my house to the front of Beaver Run resort, so it was incredibly convenient. Driver was extremely professional and very accommodating to our requests (mostly to plug in phones for music). I think we did the "luxury large SUV for 6 passengers" (go to their website and click "fleet" from the menu to see the vehicle options). We had 5 people. Note: not all of us had large luggage, we had maybe 1 L, 2 M, and 2 S suitcases, a backpack each. We did not bring any ski/snowboard gear because we were all renting at Breck. It came out to $250 per person for a round trip. We thought it was 100% worth it to not have to worry about mountain and snow driving. Transportation options within Breck were fine because of all the shuttles and buses. All in all very pleased, I've always recommended this to friends ever since!

Oh man, where to start. Silver Mountain Express came highly recommended from a friend that has used…read morethem often for Red Rocks transfers so figured I'd reach out to them for a rather unique situation. To make a long story short, a friend's 6 year old son was recently diagnosed with a terminal brain tumor so we all rallied around him to send him to the AJR concert in Denver. We conveyed all of this to Silver Mountain and were NEVER looking for anything for free, but did mention over & over that we were seeking a unique/memorable experience and not just the standard airport transfer. What we got ultimately was a full price, regular transfer. Quite literally as standard as it could come. When I reached out to them about making having a glass of rose & strawberry milk in the vehicle for them, was told $50 extra. Sorry guys, a bottle of rose & some strawberry milk isn't $50 and it's just disheartening when you have been briefed about the sensitivity of the situation. Having initially booked an additional transfer for dinner reservations & the concert, the Ritz Carlton's preferred transportation company (Hermes) very graciously offered to covered the family's transportation for the entire night (SME quoted $500 initially for the same service). When I notified them that the transfers were no longer needed due to this incredibly kind act, the charged $50. Yes of course it was outside of the company's normal cancellation policy but that's because this entire trip was booked last minute for a dying child. Just the general apathy and lack of care or extra effort is not just disappointing, it's disheartening. When all of the other hospitality companies were reaching out wanting to comp tickets to the concert, a free hotel suite for the evening, do WHATEVER they could to make this a more enjoyable experience, this company chose to nickel & dime us for every little thing and offer no special attention or consideration for a very unique situation. Would absolutely NEVER recommend a company that puts profits over people, and our experience with Silver Mountain Express reflected just that.