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    The Source

    1.0 (1 review)
    Open 10:00 am - 9:00 pm

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    8 years ago

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    Best Buy

    Best Buy

    2.9(49 reviews)
    14.4 km
    $$

    Never Shopping at Best Buy Again!…read more This was one of the worst online purchasing experiences I've ever dealt with, and it completely ruined what was meant to be a thoughtful Christmas gift. My sister, who lives in Chicago, attempted to purchase an item online from Best Buy's Edmonton location to be delivered to me. She entered her own billing information and my address as the shipping destination. Her credit card payment was explicitly rejected three times, and customer service later confirmed the rejection, stating it was due to the billing and shipping addresses not matching. Because of this, she abandoned the purchase and successfully ordered the same item from Walmart instead. Despite being told the payment had been rejected, Best Buy still charged her credit card anyway. When she contacted customer service, she was told I would need to refuse the delivery in order for the charge to be reversed. Over the next four days, Best Buy attempted delivery four separate times, each time insisting on a signature. I refused the delivery every single time. Over a week after the final delivery attempt, my sister checked her credit card statement and the charge still had not been refunded. Even worse, Best Buy claimed that the delivery had been "accepted," which is completely false. I would be very interested to see what proof or signature they believe they have. This situation turned what should have been a simple gift into an exhausting and frustrating ordeal. Between charging a card after a rejected payment, refusing to properly cancel the order, and falsely claiming delivery acceptance, this experience has permanently destroyed my trust in Best Buy. I will not be shopping here again, and I strongly advise others to be cautious.

    Went to Best Buy today to get a game Our girl could not find…read moreit so another employee came over and started speaking their own language in front of us How Rude This is not how people should act at their place of employment especially in the service industry

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    Best Buy
    Best Buy - Now Best Buy!

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    The Source

    The Source

    3.5(4 reviews)
    10.9 km
    $$

    The Source really surprised me. I usually go straight to Best Buy for my electronics needs but I…read morehappened to be at Bonnie Doon Mall so I decided to check it out. I'm glad I did. it turns out that The Source does price matching! I love stores who do this! You are guaranteed a good price and if you do your homework, you can get the best prices out there. The staff was helpful also. I was looking for laptop speakers and they let me hook up my iPod so that I could get a sense of the quality of sound from each speaker system. That was very helpful. I also got a wireless router and they price matched it to a price I had seen it advertised at another store. I'll be going back to The Source. It was a good experience.

    The source is a pretty cookie-cutter store, they are basically all the same but what sets them…read moreapart is really only the staff and the size of the store. This is probably one of their smaller stores so the amount of stock that they can display is limited but they do manage to fit a lot into the store. I have been to one of their larger stores at Southgate Mall and I can't say that I find that many more unique items there. The staff have always been helpful and present at this location. I had an office in the mall's professional centre so I would often pop-in whether I was really shopping or just passing the time. I always enjoy checking out what new gadgets and toys they have. If you are at Bonnie Doon Mall this is probably your best option for inexpensive electronics/computer needs.

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    The Source - New storefront May 2014!

    New storefront May 2014!

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    The Source - electronics - Updated May 2026

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