1. Uniway

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Sherwood Park, AB

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Uniway

3.0 (2 reviews)
Closed • 11:00 am - 6:00 pm

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10 years ago

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10 years ago

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Best Buy - Exterior

Best Buy

1.7(15 reviews)
9.0 km•Clareview Town Centre
•$$$

Prices are a little over the top. You can definitely find cheaper prices , but overall a nice…read moreelectronics store. Staff is all so friendly and very persistent. I suggest Best buy though. Same selection of items, waay cheaper prices ~TH~

Subject: Complaint Regarding Service and Communication…read more I am very disappointed with my recent experience at the Manning location of Best Buy / Geek Squad. On February 23, I dropped off my laptop due to login issues after an update. I explained it was tax season and I urgently needed my computer. I was told my ticket would be marked urgent and that I would receive a call with updates. I never received any communication. By Wednesday at 7:45 PM, I went into the store because I had heard nothing. There were no Geek Squad staff present. A clerk tried to locate my work order but could not find it. She said she would leave a message for Geek Squad to call me the next morning. No one called. On Thursday, after losing four days of work, I drove 30 minutes in poor weather to the store. I was told my computer had not yet been completed and, in fact, work had not begun until I arrived. I was also told a call had been made to me, which I did not receive. I was then told it would be ready at 4:00 PM that day. I returned, and it was finally completed. An assistant manager acknowledged the delay and offered a $50 gift card, which I never received. This issue is not about the amount offered -- it is about the lack of communication, accountability, and respect for my time and livelihood. I request a formal explanation of what occurred and how this will be prevented in the future. Sincerely, Lori Lee MacPherson

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Uniway - computers - Updated October 2026

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