Perfect must go This is the only place I go…read moreCheap prices and even better service and always quality bud

I would recommend placing an order online , the wait times can be brutal sometimes as people try to…read morefigure out what they want.

Clean, staff is friendly. My favorite spot for medicine. Safe area, plenty of parking, and I…read morealways feel welcomed here. Highly recommended. Best dispensary in Santa Ana, Orange County, that's near me. Best security also. Rajab and the team here is awesome.

If there is zero star i would put it this placey first time coming dont ask me what i need am i…read morereturning or first time not friendly. They have a website to shop but when u want to some of the stuff is not even on there site. Then why even have it on your website. I ask her and she wasnt friendly at all. Never again coming back. I was next waiting she saw me waiting and keep insisting talking to the other patient like never ending about there personal problem therapy. This place is over priced plus they charge you tax but they dont pay tax and its cash only i dont even see an atm machine. Worst place to come to spend the first and the last. And ive been to alot of shop even not legalized one and they treat you better. Never again zero stars. Even the security was nice enough to tell me its cash only and he was like why cash only cause they dont pay tax.

Adam was amazing with helping me decide on which products to get! I was a first time buyer but i…read morewould definitely be coming back to this place

I had been getting deliveries from Chris B. regularly for a while and decided to never again get…read moreservice here. I have come across a couple issues. The first being the product quality and not having a great selection. Lastly, Chris B. agreed to leave products in my mailbox while I was away working then asked for a screenshot of me sending payment, which I did. When I came home, there was nothing but papers in my mailbox. I checked with my neighbors and roommates and no one had seen anything. Maybe someone robbed me??? I like to believe it was left in my mailbox, but the customer service during the issue was terrible which lost my trust. I sent multiple texts and photos of my mailbox to both Chris B. and Brandon with no response back and when he finally replied, Chris went back and forth about it being the correct mailbox. I called and asked if I could have any sort of money back. But it has been a month and I have not received any update and don't expect one. I can't help but feel like I've been swindled. Bottom line is, if you ask for a mailbox delivery, request a photo/video of your mailbox and the products left inside AND do not send payment until the purchase is secured.

What ever happened to BUD MAN? Did ICE start looking deeper…read moreinto them. I know if you got those Christmas tree edible They were so strong. It was crazy even though it said one strength, but it was like 5 to 10 times the strength. Bud man helped my husband big time with his cancer. Now to find another company sucks

I called their phone number for general questions and was able to order directly through Tina. It…read morewas super easy and simple! I'm here for a vacation with friends and was able to snag a good deal. Their selection was exactly what I was looking for and at a reasonable price. I would definitely call them again when I'm in the area!

Amazing customer service with w nice AC office and the weed is gas! I definitely recommend stopping…read moreby!!

Honestly this is one of the best spots I been to and always get me rights Real smokers!!read more

Stephanie is always helpful as she knows exactly what iam looking for when I come in the store …read more Very kind and friendly. Thank you Stephanie.

Great employees…read more Prices keep going up tho - Once you've established a good or decent price for the market just stop raising prices damn it

Anna was cool and helped me find what I needed! She was really knowledgeable about edibles and…read morehelped me.

John should not be in a management position. When I questioned information he gave me that I…read morebelieved was incorrect, he responded by calling me a "f***ing idiot." That kind of behavior is completely unprofessional and unacceptable from someone in a leadership role. If this is how he treats customers, I can only imagine how he treats his employees. Managers should lead with professionalism, respect, and accountability, and unfortunately, that was not my experience.

I'm recovering from a brain tumor and not able to drive so I've been getting delivery from this…read moreplace. Everytime has been a great experience: Quick delivery, friendly staff. Luis is really sweet if you get him as your driver. I was able to visit the store today and met Shelby. She is very educated in the product they sell and easy to talk to. This visit motivated me to leave this review! 10/10 Customer service, product, and store interior/exterior.

I was in the area and thought I'd try this place. This was my first time visiting Tropicanna…read moredispensary, and unfortunately, it will also be my last. The only two people who were genuinely friendly and welcoming were the young woman who handled the registration process and the security guard. Beyond that, there was very little greeting, introduction, or effort to help me as a first-time customer who was clearly unfamiliar with the products. I explained exactly what I was looking for, yet I was only shown three options despite the amount of stock in the store. The products were basically placed on the counter with very little explanation. Trying to get information or ask questions felt like trying to pry open a clam. I should not have to pull information out of employees when I am standing there ready to make a purchase and asking for guidance. I eventually purchased a product, only to get home and discover that it needed to be charged. No one mentioned that possibility or warned me that I could leave the store with a product I could not immediately use. The product did not come with the charger I needed, so now I have to make another trip back to the store. I decided called going back maybe there was a magic button I wasn't seeing. But their first initial effort was to tell me I have seven days to return with the product so they can TEST IT and determine whether it QUALIFIES for a replacement. I was also told there would be no refund. This is extremely frustrating. If a product requires a charge and does not include the necessary charger, I believe the store should make sure the item is adequately charged before selling it or, at the very least, clearly inform the customer before the purchase. What concerned me even more was being told there can be an issue with a percentage of these products UP TO 25% or more. If there is a known possibility that a customer may purchase a faulty or nonfunctioning item, that information should be clearly explained upfront before making a purchase --especially when the store has a no-refund policy. Overall, I left feeling uninformed, poorly assisted, and dissatisfied with both the customer service and the way the product issue is being handled. Based on my first experience, I cannot recommend this store. First-time customers should feel welcomed, educated about the products, and confident in what they are purchasing. Unfortunately, my experience was the complete opposite. Save your yourself the hassle, frustration, and having to go back just so they can test the product that you purchased to see if it's deemed to replaceable cause they sold you faulty one. I do not recommend this dispensary at all. The value on all levels is disappointing. There's plenty of other dispensaries in the area that will give you much better service and the staff will be better educated in the product and customer service.