This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

If I could give less than 1 star I would. I went to this…read morebusiness as my insurance Asurion used them as their repair site and they were my closest option. The staff were incompetent and uneducated on the phone when I originally spoke to them about bringing the phone in for repairs but it was about to get so much worse. After 2 hours of leaving my phone with them I went back to pick it up to be SHOWN (keep that in mind) and told that the repairs were done but they could no release my phone to me as their systems were down and they couldn't "complete testing" and I would have to return tomorrow to pick up my phone. The next day I received a call telling my again, my phone WAS fixed but they could not release my phone to me as there was an issue with my insurance and I had to call them. 1.5 hours after being on the phone with the insurance company it was clear that Mobil Klinik had fraudulently tried to make claims against my insurance for repairs that were not needed on my device, they also had CANCELED my originally claim and tried to file their own. The insurance company was refusing to pay the store as they had violated the terms of their agreement and that was why they were refusing to give my phone back. This is ILLEGAL! After many talks back and forth the insurance company spoke with the store who claimed "they had never actually performed the repairs, therefore their claims were not fraudulent and I could come pick up my phone." WOW if you remember back, I PHYSICALLY held my phone in my hands the night before with the repairs having been completed, I informed the insurance company of this and that in fact this BUSINESS had LIED AGAIN and was still being fradulent!!! I got a phone call from the store who said i could now come pick up my phone but "wanted to know if I wanted to pay for them to fix my phone". I told them I wouldn't not be giving them a dime and I was coming to pick up my phone in 20 minutes and would be taking it in whatever condition it was currently in. the lady became frantic saying she needed to know if I was going to pay for the repairs to which I told her I knew they had lied to my insurance company and already fixed my phone and that I would NOT be paying for anything. At which point this not so lovely human being HUNG UP ON ME. I never in my life have dealt with a business who is so shady, lies, cheats, steals has the worst customer service and holds people personal property hostage. When I picked up my phone these horrible people had put my BROKEN back glass back onto my phone in MUCH worse shape then when I dropped it off, and tried to claim they had never done anything. I cannot believe that after being caught in SO MANY lies that this business did not once even apologize or even offer to fix my phone for free. they are a sleazy, dishonest organization and I plan to ensure that no insurance company ever sends another client to them to be treated as I was. SHAME ON YOU, all the staff at this store as I spoke to many of you. You were rude, and disrespectful, you are a scam organization and I will ensure everyone around me knows. I

Received Very good service,very honest guy, I really recommend . Went there with my phone that…read morecouldn't charge,he asked me did you switch it on and off i said no,he did it and told me it's working,and you don't need to pay. If it was some repairs they will say I fill fix it for so so price. I really appreciate his service.

Dropped my iPhone XMax multiple times, finally the screen went very glitchy. Stopped by to see Ravi…read moreand within 15-20 minutes I was out the door. Also fair price. I definitely recommend. Good job.

Phone doctor is the most reliable cell phone repair service in the Fraser valley! very efficient…read moreand fair pricing. Always willing to help resolve any issues and has great communications

Just got my iPhone 8 screen repaired here! It went super quick and had the phone back in my hand in…read more25 minutes! Convenient, affordable, high quality repair! 5 stars!

Switched from Bell to Freedom after being fed up with the formers low data and expensive plans. Now…read moreI'm getting way more data without any sharing. 12GB for $50 a month is a steal! Highly recommend it to anyone who is fed up with their overpriced and underwhelming data plans from the big 3.

Took my phone S24 ultra in for screen repair, when I got it back the screen wasn't even the right…read moresize for the screen, but I got over it, wrapped it up and gave it for a Christmas gift, when the person opens it they also got lottery tickets and they tryed scanning the tickets with app on phone but the screen was only black, they stole or broke my phones camara. And put in a screen that didn't even fit my S24 ultra. If toy ever get Ur screen repaired make sure you check all the functionality like camara is working. This is so frustrating I payed over $375 for a screen not even the right size for one and then the lost of the use of the camara. (Park royal mall kiosks)

Aaron Has fixed all of our phones for years we have iPhones and Samsungs he has always been very…read moreprofessional, very nice, and did anything he could to get me the best deal possible. I will always go to him and so will my extended family. :)

From the owner: Electronic + Screen repair service in Abbotsford, BC: specializing in smartphone repair, offering…read more90 days of warranty, and max repair times down to and hour or less.

Wife's phone was charging us long distance (to each other) even though we have an Aldergrove…read morenumber. Bell says that her phone was picking up a microwave tower in Chilliwack and there is nothing they can do. Did I mention that we live in Abbotsford?, and have had cell phones for over 14 years, and have never had an issue like this? We gave proof that other phones don't do this. We also have all our Bell Mobility bills to prove we are right. Wife has had a constant drop of service in our Daughters house ever since we had the phone, but mine and everyone else's phones in that room work perfectly. I have the exact same phone as my wife. Been with Bell over 12 years, considering pulling the plug. Worse service we have ever encountered from a mobile carrier.

The employees are really friendly and the service is very good. They gave me free and valuable…read moreadvice and took the time to understand my needs.

this is an excellent place for troubleshooting, upgrading. employees are courteous and very…read moreefficient.