My family purchased three Apple watches in the Langley location. We were informed that if for any reason we were not satisfied with the product we could exchange or return for a refund. Our representative was nice and helpful but little did we know that was entirely due to the fact the source is commission based (they tell you what they need to... just to make a sale). I do not blame the sales representative however the corporation is entirely at fault. I strongly urge any consumers to boycott the source, there business practices are out of date and they do not care for the consumer at all. I spoke with head office, and a rude district manager who had no care about my concern. Make sure you do not purchase any gifts or any electronics from the source. read more