Let me say, I booked this because they were running a special on a facial I wanted to try. From the time I booked until my appointment 3-4 days later I received multiple please confirm texts and emails...it was excessive. That said, my facial and the young lady who did it were wonderful! Loved the facial and her treatment. Here is where it gets bad.... When I walked out the young lady handed me over to some guy who was supposed to tell me about my after care. I was led to a tight cubicle where I took the first chain my the door opening. He made me move as I was in HIS chair. I let him know that I was expecting a text from my husband so please excuse me if I look. He proceeds to go thru a list of so this so t do that. Fine, no worries. Then he proceeds to ask if I use a particular product. I said no, so he puts some on my hand and rubs it in and tells me how much better my hand is. I was like cool thank you. He then asks if I would use it once a week and I said not right now. He looks at me, says why not? It was very weird. I say, well first I would like to see how my skin reacts to all the new products she has used. He snapped "what products?" I said the facial products and he said it was just moisturizer! Honestly at this point he is mildly aggressive and I am uncomfortable and stuck in a cubicle with him at the exit. Right then my phone vibrates and just as I had mentioned to him I looked at it to see if it was my husband. He throws himself back in his seat, grabs his phone and says quote" if you disrespect me then I will disrespect you!" I'm shocked and want out. I get my paper work and (keeping in mind he's blocking the door, large guy) I shimmy out and walk to the desk to pay. She asked how was you facial and I say Fine. She realized I was not happy and said just fine. Before I could say anything else he walked over, stood behind the counter and stared at me. I paid and left. It was very intimidating and I will never return! The 1 star is for the sweet facial girl. read more